Wingstop
5706 W Touhy Ave ste a-2, Niles
(847) 647-9464
Recent Reviews
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I ordered a meal n didn’t come with a drink n the manager lied abt it the fries was filled with the spices this the worst wingstop I don’t recommend going
Atmosphere: 1
Food: 1
Service: 1
I had a really frustrating experience at Wingstop on September 25th, around 9–10 PM, and I feel like it needs to be shared.
I placed an online order ahead of time, thinking it would be ready when I arrived. Instead, I ended up waiting an extra 20+ minutes after my scheduled pickup time. The staff barely acknowledged anyone at the counter, didn’t offer any updates, and seemed completely uninterested in helping customers. No greeting, no apology, nothing.
I get that it might’ve been a busy night, but there’s no excuse for treating customers like they’re an inconvenience. A simple apology or update would’ve gone a long way. Unfortunately, after this experience, I’m not in a rush to come back to this location.
❌❌❌❌❌DO NOT EAT HERE!❌❌❌❌❌
Go to another nearby wingstop just about 15 minutes away.
Atmosphere: 1
Food: 1
Service: 1
I dont understand the low rating. The Buffalo Wings are great here
Atmosphere: 5
Food: 5
Service: 5
The wings were juicy, loved it.
Atmosphere: 5
Food: 5
Service: 5
This location has the best taste. Will be back. I love the ranch and the wings from here.
Atmosphere: 5
Food: 5
Service: 5
Best place to eat fresh wings, clean, friendly staff and tasty wings as always.
Atmosphere: 5
Food: 5
Service: 5
One of the worst wing stops in all history. Do not recommend going here
Atmosphere: 1
Food: 1
Service: 1
Chicken was ok,greasier than other wingstops,fries were inedible there were ALL burnt,but by the time i seen them i was at my warehouse already!!!
Atmosphere: 3
Food: 2
Service: 4
Same exact experience as you George!
Service: 1
I live in Skokie a few blocks away from the Wingstop on Skokie blvd. They are horrible with customer service. I rather do with this location. It’s worth it when it comes to customer service quality.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Placed an order at 4:40 online supposed to be done at 5:10 had to wait another 15 minutes
Atmosphere: 4
Food: 4
Service: 1
The young man at the cashier was quick but also polite with my order which made it faster and easier and the food is always a hit or miss but at this location it HITS!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Wings with Fries
Good wings and choice of flavors. The fries are also good. I like when they have some special flavors too.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Wings with Fries
It's messy and the parking lot is busy AF but the food is Wingstop quality and it was ready on time with the proper amount of interaction necessary by the employee on duty. I can't ask for more.
Parking: Hard to get in and out of the mall parking lot during a weekday evening at least. If you're leaving and turning left on Golf you can probably cut the line because everyone seems to be heading right (West) which you can't tell when leaving the Wingstop section of the parking lot. Check it out or you might be there for days.
Kid-friendliness: Kids are always eating here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings with Fries
So bad! I came in and ordered, I asked to use the washroom but was not allowed to because they cleaned the floor 30 minutes before closing. The server was rude and would not let me use the bathroom. I will never be back. I’m sure the food will be bad as well as the kitchen employees were out in the lobby area. AWFUL!! I had to come back and add that the counter person was able to give her “friend” food before me as well. “Thank you babe” we’re his words. There are amateurs working a franchise. I’ll visit BWW, thanks.
Atmosphere: 1
Food: 1
Service: 1
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