Oberweis Ice Cream and Dairy Store

Great brownies, bacon, iced tea 🙌🏽

Delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Crisp Sundae

yall do not make the frozen coffees the same anymore. the last few times ive ordered one there's been chunks of ice the size of normal ice. what's so wrong with blending it a little longer so i dont look like squidward with a fork in my throat

This location has ice cream flights which are awesome, always gets the orders right, and has free music and photo booth. Great ice cream!

Clean, delicious treats!

Good ice cream

Ice cream was fresh and good.
I had coconut ice cream which tasted like vanilla ice cream.
The waffle cones are made fresh, very nice!

Tried Cappuccino at this location… it’s the worst one i had jn my life. There was no foam.. it was filled with milk till the top. It was like drinking milk. I’m never going to try coffee at Oberweis. I tried here as my experience of ice cream and cakes was good and i thought this would be good as well. I was sooooo wrong. I had to throw the coffee.

For the store mgmt … looks like no one at the store even knows what a cappuccino is because when I told them that milk is filled to the brim and there isnt foam the leads question was so want with less milk. This is the definition of Cappuccino from Google - A cappuccino is a coffee drink made with espresso, steamed milk, and foamed milk, typically in equal parts. It's known for its distinct layers of espresso, steamed milk, and a thick layer of foamed milk on top. Cappuccinos have a richer, more bitter taste due to the higher proportion of espresso and foam.

The price is similar or actually ($6) more than coffee shops like Starbucks, Peet’s, Lavazza or any other decent coffee shops… so if they are charging that way I was pretty hopeful that they will do a good job of making it …. Anyways … stay away from Oberweis for coffee

Sooooo fresh and sweet

Says it’s open til 10pm but lights were off and no one was there. Update your hours.

Liked it but a bit pricey for two scoops of ice cream

No public bathroom inside. Great service and food.

Absolutely terrible customer service at the North Aurora Oberweis. I came in for my usual large Banana Licious shake with strawberry ice cream added something I’ve ordered many times at other locations with no issue. Suddenly they tell me they can’t add ice cream, only syrup, even though I’ve had it done before lol literally three days agoand have the receipts to prove it.

Then at the window, they tried to charge me over $14, even though it’s always been just over $10. When I questioned it they claimed the other stores I’ve gone to for years were “doing it wrong.” I waited in line over 10 minutes just to be overcharged and treated rudely. The guy at the window was dismissive and unprofessional. I had to ask for my debit card back and leave.

Here’s the best part I drove a few minutes down the road to the Geneva location, ordered the exact same thing and guess what? They made it just like always strawberry ice cream, $10, no issue at all. I spoke to their manager explained what happened at North Aurora, and they literally just shook their head and apologized for the awful service I got. Told me to keep coming back here and they’d take care of me.

Unbelievable difference. North Aurora needs serious customer service training. Posting the Geneva receipt for proof and countless other receipts from various oberweis stores, including this one, and have ones from even last year as well. I have given Oberweis a lot of money throughout the various years. I’ve been to so many different locations, and I have never been treated this poorly ever! Really disappointing I won’t be returning!

Good tasty ice creams. We all enjoyed it.

Great and attentive staff. The Banana Split I ordered was delicious- I also ordered 2 scoops of butter pecan for my hubby who doesn’t crave ice cream-like I do- and thought “He is going to eat one scoop today and leave the other for tomorrow”, but when I look his way, he was done with the whole thing! 🤪