Absolutely the worst customer service through the drive thru. Pull up to one of the two ordering points and they told me to wait. Waited for 3-4 minutes then a car pulled up to the other drive thru ordering points and started ordering immediately. When I walked inside the store to order from kiosk the workers inside was laughing about how I had to drive around. I’m done getting food from this McDonald’s, I rather drive out of my way to go to a different one to get better customer service.
Service: 1
Brian Gutierrez
Ordered a big breakfast got everything and no pancakes what ima do with this? Should’ve just gone to MIA pancake house 2 mins away or gotten a DUNKIN sandwich Sad cloud 🌧️
Atmosphere: 2
Food: 1
Service: 1
Madi LaMere
HORRIBLE MCDONLDS!!!!!! all I needed was a damn bag of ice and I didn’t receive it after 15 mins of waiting!!!! Like whatttt did they go to Antarctica and hand carve some ice??? It should not take that damn long for 1 bag of ice…. I was so irritated at the staff I just left after 15 mins waiting for 1 bag of ice!!! Also I asked nicely and the lady looks me up and down and starts talking shit in Spanish!! HELLLLLLLO???? I’m a manger at Mcdonlds and I was so disappointed!
Atmosphere: 1
Food: 1
Service: 1
LoVETraditions HuitzucO
This place is clean and I like to buy breakfast for myself and my family, but three weeks ago, on a busy weekend day, a young Hispanic man who works there didn't want to take my order at the register because he had enough orders and very bad attitude and service. He told me to place my order at the machine if I wanted, I don't remember his name but then an elderly woman arrived and he kept her waiting for a long time until I spoke and told the employee that he had to serve her since elderly people shouldn't have to be forced to use technology just because they are busy and that is why I give 3 stars to the service. There are also very friendly women's attending and a young woman and or older gentleman attending the cashier in drive-thru they are very friendly but when you pick up the order they almost never give you ketchup or ask if you need it😐👨👩👧👧🥯🥞☕️🍔🍟🥤🍴🍳⭐️⭐️⭐️
Atmosphere: 3
Food: 5
Service: 3
ethel “IceT” Bingham
My niece loved the food
Atmosphere: 4
Food: 5
Service: 4
E Flanagan
More accommodating to srvc internet orders vs. In-store customers. Waited *11* minutes to TRY to pay for and receive 1 beverage.. of which I NEVER received because I LEFT after waiting 11 minutes for a soda Should be 1 employee on register at all times to receive payments. Another gentleman left because of the same thing.
Atmosphere: 2
Food: 2
Service: 1
Kevin Smith
How can you mess up a plain cheeseburger mess up a hi-c for a Fanta. I already know ur ice cream machine was broken this was a MCunhappymeal
Atmosphere: 1
Food: 1
Service: 1
Jorge López
👍🙂
Atmosphere: 4
Food: 4
Service: 4
Clarita Henne
Highly recommend specially with children.
Atmosphere: 5
Food: 5
Service: 5
Jess F
Making this review because a woman named Clara hung up the phone when I was asking if I would be able to get a receipt reprinted.
When I called back a gentleman named Guillermo answered, explained to me my order. He was nice, helpful, and respectful.
Absolutely the worst customer service through the drive thru. Pull up to one of the two ordering points and they told me to wait. Waited for 3-4 minutes then a car pulled up to the other drive thru ordering points and started ordering immediately. When I walked inside the store to order from kiosk the workers inside was laughing about how I had to drive around. I’m done getting food from this McDonald’s, I rather drive out of my way to go to a different one to get better customer service.
Service: 1
Ordered a big breakfast got everything and no pancakes what ima do with this?
Should’ve just gone to MIA pancake house 2 mins away or gotten a DUNKIN sandwich
Sad cloud 🌧️
Atmosphere: 2
Food: 1
Service: 1
HORRIBLE MCDONLDS!!!!!! all I needed was a damn bag of ice and I didn’t receive it after 15 mins of waiting!!!! Like whatttt did they go to Antarctica and hand carve some ice??? It should not take that damn long for 1 bag of ice…. I was so irritated at the staff I just left after 15 mins waiting for 1 bag of ice!!! Also I asked nicely and the lady looks me up and down and starts talking shit in Spanish!! HELLLLLLLO???? I’m a manger at Mcdonlds and I was so disappointed!
Atmosphere: 1
Food: 1
Service: 1
This place is clean and I like to buy breakfast for myself and my family, but three weeks ago, on a busy weekend day, a young Hispanic man who works there didn't want to take my order at the register because he had enough orders and very bad attitude and service. He told me to place my order at the machine if I wanted, I don't remember his name but then an elderly woman arrived and he kept her waiting for a long time until I spoke and told the employee that he had to serve her since elderly people shouldn't have to be forced to use technology just because they are busy and that is why I give 3 stars to the service. There are also very friendly women's attending and a young woman and or older gentleman attending the cashier in drive-thru they are very friendly but when you pick up the order they almost never give you ketchup or ask if you need it😐👨👩👧👧🥯🥞☕️🍔🍟🥤🍴🍳⭐️⭐️⭐️
Atmosphere: 3
Food: 5
Service: 3
My niece loved the food
Atmosphere: 4
Food: 5
Service: 4
More accommodating to srvc internet orders vs. In-store customers. Waited *11* minutes to TRY to pay for and receive 1 beverage.. of which I NEVER received because I LEFT after waiting 11 minutes for a soda Should be 1 employee on register at all times to receive payments. Another gentleman left because of the same thing.
Atmosphere: 2
Food: 2
Service: 1
How can you mess up a plain cheeseburger mess up a hi-c for a Fanta. I already know ur ice cream machine was broken this was a MCunhappymeal
Atmosphere: 1
Food: 1
Service: 1
👍🙂
Atmosphere: 4
Food: 4
Service: 4
Highly recommend specially with children.
Atmosphere: 5
Food: 5
Service: 5
Making this review because a woman named Clara hung up the phone when I was asking if I would be able to get a receipt reprinted.
When I called back a gentleman named Guillermo answered, explained to me my order. He was nice, helpful, and respectful.
5 stars to Guillermo.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very horrible service here there service was much better when the regional manager was here can they send her back here asap !!!'nn
Atmosphere: 1
Food: 1
Service: 1
Was given the wrong order after correcting the order. Do not intend on coming here again.
Atmosphere: 1
Food: 1
Service: 1
Old Glory has been at half mast sine the Jimmy Carter died.
Atmosphere: 3
Food: 3
Service: 3
Didn’t get all my food
Atmosphere: 1
Food: 1
Service: 1
Don’t allow you to use rewards at night to what the point of having rewards if you can’t use it at the all the McDonald’s near north Chicago..
Service: 1
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