Horrible experience. Received 50% email for online orders. Order wasn’t going through online - technical errors, not customers fault or issue. This store would not provide any assistance and hung up on me! Called back, immediately put on hold and ignored for over 3 min. I then hung up. Horrible, horrible customer service. Never ordering from here.
Atmosphere: 1
Service: 1
Charles Gruner
This location can't deliver a pizza either. After delivery person was late I called and was assured they were on their way. They never showed up and on the second call, told me they were delivered to the wrong address. Not ordering from this location again
Jas
Keep up the great work you guys!!!
Atmosphere: 5
Food: 5
Service: 5
Adam T
This place has stepped it up and serious changes have been brought over the years. Definitely an improvement in service and food. 10 years ago, this place was a nightmare. Now it’s very reliable and delicious.
Atmosphere: 4
Food: 4
Service: 4
Paul & Ranay Martin
Garbage in a box. Probably the biggest food ordering regret of our lives. The two pizzas and bread we ordered may have been the worst ever. There was more oil used under the pizzas than cheese on top of them. This made the pizzas completely inedible. What little we did eat resulted in stomach aches for both of us likely caused by the excessive oil. Add in the pizzas had been mashed into the lids of the boxes, likely by the two liter of soda ordered, that the peel and scrape process to get the stuff back onto the pizzas was a fun experience.
There are far better choices in the area around this Dominos. Do yourself a favor, order from or go to one of them. You'll be happier in the end.
@Dominos Corporate - This order was a 'second chance' for your chain based on a similar poor experience with a different location in a different geographic location as we travel frequently....and you failed miserably. We will NEVER order another thing from Dominos. Ever.
Food: 1
Paul \u0026 Ranay Martin
Garbage in a box. Probably the biggest food ordering regret of our lives. The two pizzas and bread we ordered may have been the worst ever. There was more oil used under the pizzas than cheese on top of them. This made the pizzas completely inedible. What little we did eat resulted in stomach aches for both of us likely caused by the excessive oil. Add in the pizzas had been mashed into the lids of the boxes, likely by the two liter of soda ordered, that the peel and scrape process to get the stuff back onto the pizzas was a fun experience.
There are far better choices in the area around this Dominos. Do yourself a favor, order from or go to one of them. You'll be happier in the end.
@Dominos Corporate - This order was a 'second chance' for your chain based on a similar poor experience with a different location in a different geographic location as we travel frequently....and you failed miserably. We will NEVER order another thing from Dominos. Ever.
Food: 1
Joe Holmbeck
I have gotten 3 pizzas in the last month from your store that you manage in northbrook on Waukegan and Dundee (I believe it’s store #2886).
Every time I’ve come in there’s been someone named Nadal working. I have a broken foot and he asks how I’m doing and is just generally really nice. He stands out in my life as someone who is kind and caring and I appreciate him a lot. I wanted to send you an email to let you know he’s an amazing worker and goes above and beyond every time I’m there. I really appreciate what he does and how kind he is. Plus he makes a dang good pizza!
Thanks Nadal!!!
Atmosphere: 5
Food: 5
Service: 5
Bhumi Shukla
First I order pineapple and onion pizza that have piec of meet when I call manager act smart ass I never ever go to this store aging Manager don't know how to talk to someone when thay make mistakes
Atmosphere: 1
Food: 1
Service: 1
S A
The pizza here is really great when made by Vlad! I took off one star since my order today was incorrect. Instead of one pan and one NY style, I received two pans. I’m not sure what happened here, but the pizza is usually on point, especially when you consider the price point compared to other places around here. I guess today was just Vlad’s day off- if anyone from Dominos reads this please tell me what days Vlad works so I can make sure I only order when he is there- thanks!
Zaddy Zhao
This place is a waste of time, takes more than 2 hours to pick up the food that I ordered 1 hour ago. I wish I can give a 0 star
Horrible experience. Received 50% email for online orders. Order wasn’t going through online - technical errors, not customers fault or issue. This store would not provide any assistance and hung up on me! Called back, immediately put on hold and ignored for over 3 min. I then hung up. Horrible, horrible customer service. Never ordering from here.
Atmosphere: 1
Service: 1
This location can't deliver a pizza either. After delivery person was late I called and was assured they were on their way. They never showed up and on the second call, told me they were delivered to the wrong address. Not ordering from this location again
Keep up the great work you guys!!!
Atmosphere: 5
Food: 5
Service: 5
This place has stepped it up and serious changes have been brought over the years. Definitely an improvement in service and food. 10 years ago, this place was a nightmare. Now it’s very reliable and delicious.
Atmosphere: 4
Food: 4
Service: 4
Garbage in a box. Probably the biggest food ordering regret of our lives. The two pizzas and bread we ordered may have been the worst ever. There was more oil used under the pizzas than cheese on top of them. This made the pizzas completely inedible. What little we did eat resulted in stomach aches for both of us likely caused by the excessive oil. Add in the pizzas had been mashed into the lids of the boxes, likely by the two liter of soda ordered, that the peel and scrape process to get the stuff back onto the pizzas was a fun experience.
There are far better choices in the area around this Dominos. Do yourself a favor, order from or go to one of them. You'll be happier in the end.
@Dominos Corporate - This order was a 'second chance' for your chain based on a similar poor experience with a different location in a different geographic location as we travel frequently....and you failed miserably. We will NEVER order another thing from Dominos. Ever.
Food: 1
Garbage in a box. Probably the biggest food ordering regret of our lives. The two pizzas and bread we ordered may have been the worst ever. There was more oil used under the pizzas than cheese on top of them. This made the pizzas completely inedible. What little we did eat resulted in stomach aches for both of us likely caused by the excessive oil. Add in the pizzas had been mashed into the lids of the boxes, likely by the two liter of soda ordered, that the peel and scrape process to get the stuff back onto the pizzas was a fun experience.
There are far better choices in the area around this Dominos. Do yourself a favor, order from or go to one of them. You'll be happier in the end.
@Dominos Corporate - This order was a 'second chance' for your chain based on a similar poor experience with a different location in a different geographic location as we travel frequently....and you failed miserably. We will NEVER order another thing from Dominos. Ever.
Food: 1
I have gotten 3 pizzas in the last month from your store that you manage in northbrook on Waukegan and Dundee (I believe it’s store #2886).
Every time I’ve come in there’s been someone named Nadal working. I have a broken foot and he asks how I’m doing and is just generally really nice. He stands out in my life as someone who is kind and caring and I appreciate him a lot. I wanted to send you an email to let you know he’s an amazing worker and goes above and beyond every time I’m there. I really appreciate what he does and how kind he is. Plus he makes a dang good pizza!
Thanks Nadal!!!
Atmosphere: 5
Food: 5
Service: 5
First I order pineapple and onion pizza that have piec of meet when I call manager act smart ass I never ever go to this store aging
Manager don't know how to talk to someone when thay make mistakes
Atmosphere: 1
Food: 1
Service: 1
The pizza here is really great when made by Vlad! I took off one star since my order today was incorrect. Instead of one pan and one NY style, I received two pans. I’m not sure what happened here, but the pizza is usually on point, especially when you consider the price point compared to other places around here. I guess today was just Vlad’s day off- if anyone from Dominos reads this please tell me what days Vlad works so I can make sure I only order when he is there- thanks!
This place is a waste of time, takes more than 2 hours to pick up the food that I ordered 1 hour ago. I wish I can give a 0 star
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent. Order was hot, ready and on time for pick up.
I ordered delivery and the driver dropped a box right in front of me. He never apologized and just left. I would not recommend ordering from here.
Service: 1
Great experience !!!
Atmosphere: 5
Food: 5
Service: 5
The food was really good I really enjoyed
Atmosphere: 5
Food: 5
Service: 5
The place is amazing I recommend the people to come and eat it from here because the food is fresh and amazing it look really good.
Atmosphere: 5
Food: 5
Service: 5
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