Dunkin'
2775 Dundee Rd, Northbrook
(224) 261-8913
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Their customer service is amazing their food was amazing but unfortunately when you see the back table with the napkins and the sugars and stuff coming off the wall all the donuts look all messed up and just a hot mess.
Atmosphere: 2
Food: 4
Service: 4
This might be the coziest, one of the nicest decorated Dunkin in the Northshore area because it has a certain classy vibes. The parking is huge & it's at the corner of 2 busy streets.
Atmosphere: 5
Food: 5
Service: 4
Very rude, they don't greet you and start talking about you in spanish thinking you can't understand.
Atmosphere: 1
Service: 1
The coffee here consistently hits the mark, delivering a satisfying cup every time. The breakfast options, however, leave a bit to be desired — they tend to be average, with most dishes being reheated rather than freshly made. Still, it’s a convenient spot that’s perfect for grabbing a quick bite when you know exactly what you’re in the mood for.
Atmosphere: 3
Food: 4
Service: 5
Worst coffee among all the branches in the area, they brew less ingredients as if you are drinking hot water and put less sweetener than what you ask for
Was he staying to write a review but it seems to be consistent
Atmosphere: 1
Food: 1
Service: 1
They mess up with my order every time. This is the closest dunkin donut to me but the service is just poor. Unfriendly soco frowning all the time and the nerve to get mad when they didn’t get my order right like it’s my fault. Yes same as what others have said in the reviews! Thats the type of attitude they give you even if they are wrong. Not coming back here again. Ordered for the last time today and ofcourse they got it wrong again.
Atmosphere: 1
Food: 1
Service: 1
Always good.
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin by far. This one makes the other surrounding Dunkin Donuts in the area look terrible because it is that much better. Great staff and great service.
Atmosphere: 5
Food: 5
Service: 5
We went for a donut with sprinkles for a 5 yr old, he loved it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
This Dunkin is the worst. Every single time I get an iced coffee there, it makes me sick to my stomach, and I never have that issue with any other location. I don’t know if they don’t clean their machines or what, but I ordered an ice coffee last night and suffered my life decisions. Not to mention, about a month ago, I ordered a bagel in the drive through and was surprised when I opened it and saw a big thick hair in my cream cheese. I was given such a hard time about it and had to fight them to get a refund. ?
Parking: There’s plenty of parking there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
This is my local Dunkin. Always quick and perfect service at the drive-thru. Much appreciated.
You can't beat a cup of Dunkin' coffee. Service was quick and courteous.
Atmosphere: 4
Food: 5
Service: 5
I come here nearly every morning for coffee as it’s down the street from my house. At this point it’s become out of sheer convenience as the service is abysmal. 50%+ of the time, my order is wrong. Almost like you order through the drive thru, they don’t listen, and then give you whatever they want. To top it off when pointing out the error it’s met with a piss poor attitude as if the fault was on me. I realize there’s nothing glamorous about the job - but basic customer service should be required.
Atmosphere: 1
Food: 2
Service: 1
Rude drive thru service by male
Food: 3
Service: 1
Employee she was mean and trying to stop me from using the restroom I think she thought was a man , which if was it’s against IL laws for discrimination of transgender plus the bathrooms can only have one person used them; so I don’t understand her
Atmosphere: 1
Service: 1
Loading...