Dunkin'

1945 Willow Rd, Northbrook
(224) 235-4349

Recent Reviews

Marius Sandru

I hate to do this but I have tried and tried with them. I get extra sugar in my coffee because I like it sweet. They never stir it so it's never sweet. I started asking the person taking my order to please stir for me, they say very nice and polite sure of course, again not stirred and not sweet. Then I realized it's not the person taking order making the coffee so I started telling the person taking order to please tell person who makes my coffee to please stir it . Again not stirred. Again I can't drink my coffee . Sorry to say but they do a very poor job at this dunkin

Atmosphere: 5

Food: 5

Service: 1

Tim Kauffman

Solid d and d on willow. New look and feel and has conf rooms. Smart.

Atmosphere: 5

Food: 5

Service: 5

Brian Cameron

They suggested they had the donuts I asked for and took my money and when I got to the window they didn't. When I asked for a refund they said they couldn't give one cause there was no manager on duty. Don't go here.

Atmosphere: 1

Food: 1

Service: 1

Lydia Hughes

The other reviews are like Karen’s cause this is the best Dunkin in the glenview area. The donuts are always FRESH!!! I can only come here for donuts now because they are the best at this location. Staff is always friendly to me and I’ve never had any issues. Thanks to all the staff for their hard work :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Carl Dye

Quick breakfast stop right on time.

Atmosphere: 5

Food: 5

Service: 5

Vladimir Adamiya

Nice, friendly staff, very clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Birthday Cake, Bagels, Sandwich

Sarah W

I have come here several times. First the drive through is terrible to get into. Second, they ALWAYS try to up-charge you me: “I want 5 munchkins” them: “you want 10 munchkins” “I would like a glass of water” them: “you want 2 bottles of water?”Today I was charged $1 for a glass of water and $2.50 for 5 munchkins. Every other Dunkin, it’s close to $1 for 5 munchkins and I’ve never been charged more than .10 for a cup of water ANYWHERE! Your telling me a plastic cup costs $1??? I can get a full large soda at many fast food restaurants for $1. We will not come back, avoid this location and go to any of the other ones in the area.Also- there donuts are smaller than other locations-

Atmosphere: 1

Food: 1

Service: 2

Michael De Lio

Service is always fast and friendly, order is accurate and donuts, coffee and strawberry lemonade were delicious. This is one of my weekend regular stops and it will continue to be for the foreseeable future.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts

Linda A. Palumbo

Clean, friendly, and pleasant staff, coffee was hot and fresh tasting!

Atmosphere: 5

Food: 5

Service: 5

Ed Anderson

Friendly staff. Order taken quickly and completed quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

Tracey Becker

More than ever and being close to the school, Dunkin is definitely a part of the community. always very friendly and super generous when we asked for some support for our fundraiser, they came through for us.Kid-friendliness: Super casual place

Atmosphere: 5

Food: 4

Service: 5

Valeriy Mezentsev

The most horrible experience with Dunkin' ever. Was there on May 13th, 2023 around 8 pm. Rude staff at drive-through, didn't hear what you order at all. Gave wrong donuts, wrong coffee. Thank you for not throwing my order into my face. Of course, he didn't give a receipt. Just closed the window and went away.I will never go to this place again and will not recommend it to anyone.

Alon Axelrod

In this location, there's several private rooms and conference rooms that you need to reserve in advance,

Atmosphere: 2

Food: 3

Service: 3

Rhonda Bolduc

I have never seen a Dunkin with conference rooms. Amazing!

Atmosphere: 5

Food: 5

Service: 5

Justin Eltoft

Standard DD, got a good xl coffee

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