Placed a DoorDash order, time provided was an hour. After an hour food was on the way. 2 minutes before arrives eta changed to another hour more stating the dasher had an issue. After another hour of waiting order was cancelled. Called the store, lady on the phone was extremely rude. Terrible experience.
Francine Katz
This was a Delivery order from DoorDash. Pizza and delivery person were #1!
Food: 5
Service: 5
Alexander Karahalios
Ordered 10 pizzas and a large catering size salad for a last minute corporate lunch, and everything was ready within 45 mins and turned out perfect! Incredible efficiency and service!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Straka
I love Lou's! Best deep dish pizza in chicago, hands down.
Atmosphere: 4
Food: 5
Service: 5
Dave Angelescu
I grew up on Lou's, Tonelli's, and Barnaby's pizza. Tonelli's had the best thin crust, and a very close second was Barnaby's (same same but different). Lou's was the king of Deep Dish. I just paid $53.00 for a Lou's Large Veggie Pizza. How can this place stay in business is beyond me with this price gouging. What's worse, the pizza isn't as good as it used to be. Skimp'd on the toppings and just not the same taste anymore. For $53- bucks I should at least get a reach around with my order if your going to screw me like that! You should be ashamed of yourself for ripping people off like this. Barnaby's is still awesome pizza and prices are still very reasonable. Bye Felicia! No more Lou's, Dominos makes a better pie and that's not saying much.
Atmosphere: 3
Food: 3
Service: 3
Jennifer Stash
This has delicious pan pizza, but this location is carry-out or delivery only. The app gives rewards.
Atmosphere: 4
Food: 5
Service: 4
Gil Bathgate
Evidently Lou’s decided to catch up with serving less and charging more. So disappointed in the Lou 12” Deep Dish.. it’s about 1/2” thinner than what I’ve always experienced for past 25 years. What a shame. I’ll be moving on
Food: 2
Service: 3
Elizabeth Gill
This shop deserves my ⭐️ ⭐️ ⭐️ ⭐️ ? as the cooks and host today also deserve a shoutout for customizing our pizzas order. Pizzas were hot and our friends loved them. Thank you?
Atmosphere: 5
Food: 5
Service: 5
Sylvia McMahon
The pizza was better than expected for takeout. I would suggest ordering ahead of time. We waited for 40 minutes to get our order. We were from out of town and we were expecting to dine in.
Atmosphere: 3
Food: 4
Service: 5
chol chage
Sharing my own experience very poor services
Dietary restrictions: No
Wheelchair accessibility: No
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Malnati Salad, House Salad, Crustless Pizza
Slow service took 10 minutes after the time it said my pizza would be done. Great pizza, though.
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
Scott Handley
It's been almost four years since my last pizza from Lou's making it very easy to tell any differences in quality. The sauce used to have a zesty flavor, but was lacking that quality upon the first bite. The overall taste was not what I remember and the size seemed a little bit smaller. But the absolute shocker was $47 for a large. Are you kidding me? I can get two pizzas that have excellent flavor and are much bigger for close to that price. Unfortunately the memories of Lou's are just that.....memories.
Anton Kopein
don't respect other people's time
Service: 1
Shaggy5150 K
Ordered a couple of personal deep dish pizzas, and they were out of this world! Wonderful crust, sausage was perfect, lots of gooey cheese and the sauce was heaven. Super friendly staff that got us all the fixings we needed as we were taking it back to the hotel. Heavenly pizza!
Food: 5
Service: 5
Iaroslav Andreichuk
not prepared on time, long waiting time and no apologies
Placed a DoorDash order, time provided was an hour. After an hour food was on the way. 2 minutes before arrives eta changed to another hour more stating the dasher had an issue. After another hour of waiting order was cancelled. Called the store, lady on the phone was extremely rude. Terrible experience.
This was a Delivery order from DoorDash. Pizza and delivery person were #1!
Food: 5
Service: 5
Ordered 10 pizzas and a large catering size salad for a last minute corporate lunch, and everything was ready within 45 mins and turned out perfect! Incredible efficiency and service!
Atmosphere: 5
Food: 5
Service: 5
I love Lou's! Best deep dish pizza in chicago, hands down.
Atmosphere: 4
Food: 5
Service: 5
I grew up on Lou's, Tonelli's, and Barnaby's pizza. Tonelli's had the best thin crust, and a very close second was Barnaby's (same same but different). Lou's was the king of Deep Dish. I just paid $53.00 for a Lou's Large Veggie Pizza. How can this place stay in business is beyond me with this price gouging. What's worse, the pizza isn't as good as it used to be. Skimp'd on the toppings and just not the same taste anymore. For $53- bucks I should at least get a reach around with my order if your going to screw me like that! You should be ashamed of yourself for ripping people off like this. Barnaby's is still awesome pizza and prices are still very reasonable. Bye Felicia! No more Lou's, Dominos makes a better pie and that's not saying much.
Atmosphere: 3
Food: 3
Service: 3
This has delicious pan pizza, but this location is carry-out or delivery only. The app gives rewards.
Atmosphere: 4
Food: 5
Service: 4
Evidently Lou’s decided to catch up with serving less and charging more. So disappointed in the Lou 12” Deep Dish.. it’s about 1/2” thinner than what I’ve always experienced for past 25 years. What a shame. I’ll be moving on
Food: 2
Service: 3
This shop deserves my ⭐️ ⭐️ ⭐️ ⭐️ ? as the cooks and host today also deserve a shoutout for customizing our pizzas order. Pizzas were hot and our friends loved them. Thank you?
Atmosphere: 5
Food: 5
Service: 5
The pizza was better than expected for takeout. I would suggest ordering ahead of time. We waited for 40 minutes to get our order. We were from out of town and we were expecting to dine in.
Atmosphere: 3
Food: 4
Service: 5
Sharing my own experience very poor services
Dietary restrictions: No
Wheelchair accessibility: No
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Malnati Salad, House Salad, Crustless Pizza
Restaurantji Recommends
Slow service took 10 minutes after the time it said my pizza would be done. Great pizza, though.
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
It's been almost four years since my last pizza from Lou's making it very easy to tell any differences in quality. The sauce used to have a zesty flavor, but was lacking that quality upon the first bite. The overall taste was not what I remember and the size seemed a little bit smaller. But the absolute shocker was $47 for a large. Are you kidding me? I can get two pizzas that have excellent flavor and are much bigger for close to that price. Unfortunately the memories of Lou's are just that.....memories.
don't respect other people's time
Service: 1
Ordered a couple of personal deep dish pizzas, and they were out of this world! Wonderful crust, sausage was perfect, lots of gooey cheese and the sauce was heaven. Super friendly staff that got us all the fixings we needed as we were taking it back to the hotel. Heavenly pizza!
Food: 5
Service: 5
not prepared on time, long waiting time and no apologies
Atmosphere: 1
Service: 1
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