The owner is amazing, the staff as well. It’s always clean, and inviting. The owner is incredibly friendly and charitable as well, I haven’t been to another subway that compares.
Atmosphere: 5
Food: 5
Service: 5
Rushi Sharma
This location is running what feels like a bait and switch scam. I placed an order online through the official Subway app. The order went through, payment was accepted, and this location is listed as participating in the app. When I arrived to pick it up, the owner said “We don’t participate in that deal, so we voided your order.”
If you do not participate, then why are you opted into the promotion in the app in the first place? It is clear they are using the promotion to lure customers in and then refusing to honor it, forcing you to either pay full price or leave without your food. Many other customers have reported the same issue here.
The owner was extremely rude, did not apologize, did not ask if I still wanted to purchase the sandwiches, and at the end did not even offer a receipt. This is shady and unprofessional behavior that drives customers away for good.
Avoid this location at all costs. There are plenty of other Subway restaurants that honor promotions and treat customers with respect.
Atmosphere: 1
Food: 1
Service: 1
Ida's Salon
Very Clean, friendly staff & great sandwiches
Atmosphere: 5
Food: 5
Service: 5
Dpc Grizz
This location has all-day breakfast
Atmosphere: 4
Food: 5
Service: 3
D N
received order confirmation on very cold night.. then as I was next door at dollar store order was canceled. when I called he said don't accept the coupons, sorry. he didn't ask if I wanted my order art reg price... I am live in NB and will never go in again and warning people .. dollar store people said they are the worst
Service: 1
Phoenix
me and my family are regulars here. the owner has been running the place for years and he does a wonderful job. he is kind and he always greets us personally and gives us a free cookie with our meal. great food and great service.
Atmosphere: 4
Food: 5
Service: 5
iryna romaniv
Worst subway store I ever seen. Placed order online using rewards, they just cancelled it because it’s not profitable for them. Why then give this rewards to customers if it not possible to use them?
David Lieberman
Owner threw away my sub after not accepting the subway coupon from corporate that was sent out via us mail. No sign in the store that they don’t accept coupons. This subway owner is trash. Avoid at all costs. He is always looking for the upcharge.
Great quality food, not like the other Subways. Best one I've had so far and no stomach issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Louis Boursiquot
My buddy and I walked in at 9:05pm knowing they closed at 9:30. Immediately received attitude as we ordered, then the guy decided to remind us that they close at 9:30. I would’ve understood if we came in at 9:25-30. Overall, completely uncalled for for a place that relies on customers. We also got sternly reminded of the closing time as we walked out..terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
T Ken
I would give zero stars if I could. I ordered online and used the buy one get one free coupon that’s been all over online and commercials. I then proceeded to drive to the restaurant after running errands for 30 minutes running. When I got to the Location I stood at the counter for a while and no one greeted me. There was no one to be found. Then I let them know. I’m here to pick up my order and they tell me that the order has been canceled because they do not accept coupons.They charged my credit card and still haven’t refunded the money and I never got my food. So they can take my money, but they won’t give me food. It seems like every time it comes to ordering from a subway there’s always some kind of issue. I normally don’t go there anymore because of the issues in the past, but I figured I’d give it a shot again. Big mistake learn my lesson. I will go anywhere but subway.
Service: 1
Vince Innocenzi
We ordered two platters for my daughter's birthday and the owner made it very seamless. We ordered over the phone the day before and they had everything ready and correct on time. Definitely plan on reaching out to them again.
Kid-friendliness: Great for birthday parties instead of the typical pizza options
Atmosphere: 5
Food: 5
Service: 5
Ray Dykier
The owner and his crew are very kind, especially to all of us older people that stop in on Thursdays from the Northbrook History Museum :)
Owner is amazing very pleasant
Atmosphere: 5
Food: 5
Service: 5
Does not participate in Deals of Day
The owner is amazing, the staff as well. It’s always clean, and inviting. The owner is incredibly friendly and charitable as well, I haven’t been to another subway that compares.
Atmosphere: 5
Food: 5
Service: 5
This location is running what feels like a bait and switch scam. I placed an order online through the official Subway app. The order went through, payment was accepted, and this location is listed as participating in the app. When I arrived to pick it up, the owner said “We don’t participate in that deal, so we voided your order.”
If you do not participate, then why are you opted into the promotion in the app in the first place? It is clear they are using the promotion to lure customers in and then refusing to honor it, forcing you to either pay full price or leave without your food. Many other customers have reported the same issue here.
The owner was extremely rude, did not apologize, did not ask if I still wanted to purchase the sandwiches, and at the end did not even offer a receipt. This is shady and unprofessional behavior that drives customers away for good.
Avoid this location at all costs. There are plenty of other Subway restaurants that honor promotions and treat customers with respect.
Atmosphere: 1
Food: 1
Service: 1
Very Clean, friendly staff & great sandwiches
Atmosphere: 5
Food: 5
Service: 5
This location has all-day breakfast
Atmosphere: 4
Food: 5
Service: 3
received order confirmation on very cold night..
then as I was next door at dollar store order was canceled.
when I called he said don't accept the coupons, sorry. he didn't ask if I wanted my order art reg price... I am live in NB and will never go in again and warning people .. dollar store people said they are the worst
Service: 1
me and my family are regulars here. the owner has been running the place for years and he does a wonderful job. he is kind and he always greets us personally and gives us a free cookie with our meal. great food and great service.
Atmosphere: 4
Food: 5
Service: 5
Worst subway store I ever seen. Placed order online using rewards, they just cancelled it because it’s not profitable for them. Why then give this rewards to customers if it not possible to use them?
Owner threw away my sub after not accepting the subway coupon from corporate that was sent out via us mail. No sign in the store that they don’t accept coupons. This subway owner is trash. Avoid at all costs. He is always looking for the upcharge.
Service: 1
Restaurantji Recommends
Great quality food, not like the other Subways. Best one I've had so far and no stomach issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
My buddy and I walked in at 9:05pm knowing they closed at 9:30. Immediately received attitude as we ordered, then the guy decided to remind us that they close at 9:30. I would’ve understood if we came in at 9:25-30. Overall, completely uncalled for for a place that relies on customers. We also got sternly reminded of the closing time as we walked out..terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
I would give zero stars if I could. I ordered online and used the buy one get one free coupon that’s been all over online and commercials. I then proceeded to drive to the restaurant after running errands for 30 minutes running. When I got to the Location I stood at the counter for a while and no one greeted me. There was no one to be found. Then I let them know. I’m here to pick up my order and they tell me that the order has been canceled because they do not accept coupons.They charged my credit card and still haven’t refunded the money and I never got my food. So they can take my money, but they won’t give me food. It seems like every time it comes to ordering from a subway there’s always some kind of issue. I normally don’t go there anymore because of the issues in the past, but I figured I’d give it a shot again. Big mistake learn my lesson. I will go anywhere but subway.
Service: 1
We ordered two platters for my daughter's birthday and the owner made it very seamless. We ordered over the phone the day before and they had everything ready and correct on time. Definitely plan on reaching out to them again.
Kid-friendliness: Great for birthday parties instead of the typical pizza options
Atmosphere: 5
Food: 5
Service: 5
The owner and his crew are very kind, especially to all of us older people that stop in on Thursdays from the Northbrook History Museum :)
Atmosphere: 5
Food: 5
Service: 5
Loading...