received order confirmation on very cold night.. then as I was next door at dollar store order was canceled. when I called he said don't accept the coupons, sorry. he didn't ask if I wanted my order art reg price... I am live in NB and will never go in again and warning people .. dollar store people said they are the worst
Service: 1
Phoenix
me and my family are regulars here. the owner has been running the place for years and he does a wonderful job. he is kind and he always greets us personally and gives us a free cookie with our meal. great food and great service.
Atmosphere: 4
Food: 5
Service: 5
iryna romaniv
Worst subway store I ever seen. Placed order online using rewards, they just cancelled it because it’s not profitable for them. Why then give this rewards to customers if it not possible to use them?
David Lieberman
Owner threw away my sub after not accepting the subway coupon from corporate that was sent out via us mail. No sign in the store that they don’t accept coupons. This subway owner is trash. Avoid at all costs. He is always looking for the upcharge.
Service: 1
Mehul Jethva
Great quality food, not like the other Subways. Best one I've had so far and no stomach issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Louis Boursiquot
My buddy and I walked in at 9:05pm knowing they closed at 9:30. Immediately received attitude as we ordered, then the guy decided to remind us that they close at 9:30. I would’ve understood if we came in at 9:25-30. Overall, completely uncalled for for a place that relies on customers. We also got sternly reminded of the closing time as we walked out..terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
T Ken
I would give zero stars if I could. I ordered online and used the buy one get one free coupon that’s been all over online and commercials. I then proceeded to drive to the restaurant after running errands for 30 minutes running. When I got to the Location I stood at the counter for a while and no one greeted me. There was no one to be found. Then I let them know. I’m here to pick up my order and they tell me that the order has been canceled because they do not accept coupons.They charged my credit card and still haven’t refunded the money and I never got my food. So they can take my money, but they won’t give me food. It seems like every time it comes to ordering from a subway there’s always some kind of issue. I normally don’t go there anymore because of the issues in the past, but I figured I’d give it a shot again. Big mistake learn my lesson. I will go anywhere but subway.
Service: 1
Vince Innocenzi
We ordered two platters for my daughter's birthday and the owner made it very seamless. We ordered over the phone the day before and they had everything ready and correct on time. Definitely plan on reaching out to them again.
Kid-friendliness: Great for birthday parties instead of the typical pizza options
Atmosphere: 5
Food: 5
Service: 5
Ray Dykier
The owner and his crew are very kind, especially to all of us older people that stop in on Thursdays from the Northbrook History Museum :)
Atmosphere: 5
Food: 5
Service: 5
Sarah Casalan
Delightful experience the afternoon of Christmas Eve. Evident these owners take so much pride in their store and customer experience.
Delightful experience the afternoon of Christmas Eve. Evident these owners take so much pride in their store and customer experience.
Atmosphere: 5
Food: 5
Service: 5
Jonathon Reckles
3 strikes - 1) My grandmother visited today and brought a coupon that was mailed to her but was told that “we don’t accept coupons.” 2) counter associate was nasty about it and also tore the coupon out of her hand. 3) Food was terrible. This location won’t last much longer.
Atmosphere: 3
Food: 1
Service: 1
Akanimo Akpan
Couldn’t take my coupon for a free cookie. Instead gave me three free cookies. ?
Atmosphere: 5
Food: 5
Service: 5
Myra Ruiz
Always a pleasure stopping in. Folks are friendly and great.
Atmosphere: 5
Food: 5
Service: 5
Cam Harris
Do not go to this Subway. The owner acts very nice and friendly and gives free cookies. But that is only a smoke screen for him to over charge you on your overall total. He will sneakily input your order incorrect to get the slightest up charges. Whether it be charging you for a bottle soda instead of the small fountain drink you got or charging you for a footling turkey instead of a ham and hopes the free cookie he gives you distracts from from even asking for you receipt.He purposely makes these “mistakes” as it gets him 2 or 3 extra dollars each time.I stopped going here last year after I found out he had been over charging me for a whileI went back for the first time today 9/21/23 as the food is always fresh and in hopes things had changedThey had not! The owner does what he always does puts your order in slightly wrong so that you over pay. Acts super nice to you, offers you a free cookie so you don’t suspect anything. I learned my lesson I asked for the receipt and was mid charged as usualIt may have been just $2.53. He most likely is doing this to more people and it is awful! I got my money back after confronting him. This has happened to me multiple times!He knows what he is doing and it’s straight up stealing!
received order confirmation on very cold night..
then as I was next door at dollar store order was canceled.
when I called he said don't accept the coupons, sorry. he didn't ask if I wanted my order art reg price... I am live in NB and will never go in again and warning people .. dollar store people said they are the worst
Service: 1
me and my family are regulars here. the owner has been running the place for years and he does a wonderful job. he is kind and he always greets us personally and gives us a free cookie with our meal. great food and great service.
Atmosphere: 4
Food: 5
Service: 5
Worst subway store I ever seen. Placed order online using rewards, they just cancelled it because it’s not profitable for them. Why then give this rewards to customers if it not possible to use them?
Owner threw away my sub after not accepting the subway coupon from corporate that was sent out via us mail. No sign in the store that they don’t accept coupons. This subway owner is trash. Avoid at all costs. He is always looking for the upcharge.
Service: 1
Great quality food, not like the other Subways. Best one I've had so far and no stomach issues
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
My buddy and I walked in at 9:05pm knowing they closed at 9:30. Immediately received attitude as we ordered, then the guy decided to remind us that they close at 9:30. I would’ve understood if we came in at 9:25-30. Overall, completely uncalled for for a place that relies on customers. We also got sternly reminded of the closing time as we walked out..terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
I would give zero stars if I could. I ordered online and used the buy one get one free coupon that’s been all over online and commercials. I then proceeded to drive to the restaurant after running errands for 30 minutes running. When I got to the Location I stood at the counter for a while and no one greeted me. There was no one to be found. Then I let them know. I’m here to pick up my order and they tell me that the order has been canceled because they do not accept coupons.They charged my credit card and still haven’t refunded the money and I never got my food. So they can take my money, but they won’t give me food. It seems like every time it comes to ordering from a subway there’s always some kind of issue. I normally don’t go there anymore because of the issues in the past, but I figured I’d give it a shot again. Big mistake learn my lesson. I will go anywhere but subway.
Service: 1
We ordered two platters for my daughter's birthday and the owner made it very seamless. We ordered over the phone the day before and they had everything ready and correct on time. Definitely plan on reaching out to them again.
Kid-friendliness: Great for birthday parties instead of the typical pizza options
Atmosphere: 5
Food: 5
Service: 5
The owner and his crew are very kind, especially to all of us older people that stop in on Thursdays from the Northbrook History Museum :)
Atmosphere: 5
Food: 5
Service: 5
Delightful experience the afternoon of Christmas Eve. Evident these owners take so much pride in their store and customer experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delightful experience the afternoon of Christmas Eve. Evident these owners take so much pride in their store and customer experience.
Atmosphere: 5
Food: 5
Service: 5
3 strikes - 1) My grandmother visited today and brought a coupon that was mailed to her but was told that “we don’t accept coupons.” 2) counter associate was nasty about it and also tore the coupon out of her hand. 3) Food was terrible. This location won’t last much longer.
Atmosphere: 3
Food: 1
Service: 1
Couldn’t take my coupon for a free cookie. Instead gave me three free cookies. ?
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure stopping in. Folks are friendly and great.
Atmosphere: 5
Food: 5
Service: 5
Do not go to this Subway. The owner acts very nice and friendly and gives free cookies. But that is only a smoke screen for him to over charge you on your overall total. He will sneakily input your order incorrect to get the slightest up charges. Whether it be charging you for a bottle soda instead of the small fountain drink you got or charging you for a footling turkey instead of a ham and hopes the free cookie he gives you distracts from from even asking for you receipt.He purposely makes these “mistakes” as it gets him 2 or 3 extra dollars each time.I stopped going here last year after I found out he had been over charging me for a whileI went back for the first time today 9/21/23 as the food is always fresh and in hopes things had changedThey had not! The owner does what he always does puts your order in slightly wrong so that you over pay. Acts super nice to you, offers you a free cookie so you don’t suspect anything. I learned my lesson I asked for the receipt and was mid charged as usualIt may have been just $2.53. He most likely is doing this to more people and it is awful! I got my money back after confronting him. This has happened to me multiple times!He knows what he is doing and it’s straight up stealing!
Service: 1
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