Subway
2823 Dundee Rd, Northbrook
(847) 291-9880
Recent Reviews
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We got there 10 minutes before 10pm and they were already closed! Why do you say you work until 10 but in reality closing sooner
We arrived at the location at 9 on a Thursday, and it says that they are open until 10 pm, we walk in and the man said that they were closed.
Subway is ways good. Very clean location. The restroom was very clean. The store smelled great as well. Fresh bread cooking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham Egg \u0026 Cheese Wrap, Cookies, Black Forest Ham
I'm convinced the bad reviews for this place must be from before ownership changed. This is my favorite location to get my Subway from. I go at least once every week or 2 or sometimes multiple times a week. They are efficient, kind, and build my sandwich exactly the way I ask. I have had to stop going to the two locations by my house because they would limit how much vegetables I would put on my veggie delite sub. If I'm paying ~$12 for a sub with just vegetables, limiting me is CRAZY. Thankfully this location is great and doesn't shame me on my love for my veggie delite with extra olives. 10/10 recommend this specific location of Subway!
Atmosphere: 5
Food: 5
Service: 5
Bad behavior of staff
Atmosphere: 1
Food: 1
Service: 1
I will say that since new owners took over the store, it’s been SO much better. I have no idea why the old owners of this particular store would close up shop at like 4 pm (often times earlier than this). I do enjoy the new management and the longer hours that this store is open. The food is usually pretty standard for a subway but that is by no means a bad thing - I get my food and it tastes good. The only thing that still happens despite the change in management is that I often see that there is not a single employee up front unless someone is actively ordering a sub. This makes it hard to ask for literally anything since the one or two employees who are working just disappear into the back and rarely come out. So for that reason the service is not always great but otherwise this location isn’t bad and I’ve been frequenting this location for literally as long as I can remember.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cookies, Potato Chip
Fun place there cookies are great.
Atmosphere: 5
Food: 5
Service: 5
My everyday go-to store for sub. I always get as many veggies I want.
Atmosphere: 5
Food: 5
Service: 5
This place is under new management. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Under new ownership ?????????????
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Under new management. great service. Very friendly. Restaurant was super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Steak & Cheese
Refused to give extra cucumbers because a sandwich should only have 6, and said if they gave more they'd charge more. The first and only subway I've gone to to do that. I understand if it's a meat but cucumbers? Seemed a bit rude.
I never leave bad reviews but this place has HORRIBLE service. The manager of this location needs to wear a hair net. I keep finding white hairs on my sandwiches. He also hides in the backroom and takes a long time to provide service. He claims that he is the manager, he doesn't wear a name tag, and he doesn't swap out his gloves before or after using the cash register while making sanwiches
Atmosphere: 1
Service: 1
This place is awful, the people behind the counter are rude and they act like you’re a bother, HORRIBLE CUSTOMER SERVICE!!! STAY AWAY FROM THIS PLACE! The place is dirty, and not sure how fresh the food is. I make sure I tell everyone that I work with all family and friends to STAY AWAY!! I was told today if I didn’t like the way I was being treated, stay home???. If I could I would rate this dump -10!!!
regular
Atmosphere: 4
Food: 4
Service: 4
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