Subway
2823 Dundee Rd, Northbrook
(847) 291-9880
Recent Reviews
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Bad behavior of staff
Atmosphere: 1
Food: 1
Service: 1
I will say that since new owners took over the store, it’s been SO much better. I have no idea why the old owners of this particular store would close up shop at like 4 pm (often times earlier than this). I do enjoy the new management and the longer hours that this store is open. The food is usually pretty standard for a subway but that is by no means a bad thing - I get my food and it tastes good. The only thing that still happens despite the change in management is that I often see that there is not a single employee up front unless someone is actively ordering a sub. This makes it hard to ask for literally anything since the one or two employees who are working just disappear into the back and rarely come out. So for that reason the service is not always great but otherwise this location isn’t bad and I’ve been frequenting this location for literally as long as I can remember.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cookies, Potato Chip
Fun place there cookies are great.
Atmosphere: 5
Food: 5
Service: 5
My everyday go-to store for sub. I always get as many veggies I want.
Atmosphere: 5
Food: 5
Service: 5
This place is under new management. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Under new ownership ?????????????
Atmosphere: 5
Food: 5
Service: 5
Under new management. great service. Very friendly. Restaurant was super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Steak & Cheese
Refused to give extra cucumbers because a sandwich should only have 6, and said if they gave more they'd charge more. The first and only subway I've gone to to do that. I understand if it's a meat but cucumbers? Seemed a bit rude.
I never leave bad reviews but this place has HORRIBLE service. The manager of this location needs to wear a hair net. I keep finding white hairs on my sandwiches. He also hides in the backroom and takes a long time to provide service. He claims that he is the manager, he doesn't wear a name tag, and he doesn't swap out his gloves before or after using the cash register while making sanwiches
Atmosphere: 1
Service: 1
This place is awful, the people behind the counter are rude and they act like you’re a bother, HORRIBLE CUSTOMER SERVICE!!! STAY AWAY FROM THIS PLACE! The place is dirty, and not sure how fresh the food is. I make sure I tell everyone that I work with all family and friends to STAY AWAY!! I was told today if I didn’t like the way I was being treated, stay home???. If I could I would rate this dump -10!!!
Restaurantji Recommends
regular
Atmosphere: 4
Food: 4
Service: 4
I told myself last time I won't come in here again but here I am again. My mistake. Horrible service. The guy working here seems mad at the world.
Atmosphere: 1
Food: 4
Service: 1
Went there because I love the owner and love supporting him but the old Indian worker there was extremely rude and had the worst customer service I’ve ever experienced. I won’t be going back
I can’t believe I am reviewing a subway right now. The owner is maybe the most unpleasant person I have ever encountered. Avoid this location
The employee is so nice and patient. I love how he organized my sandwich. Thanks
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