Dunkin'
1900 New Willow Rd, Northfield
(224) 255-6343
Recent Reviews
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Great customer service and the coffee I had was delicious
Atmosphere: 5
Food: 5
Service: 5
food is fine. they don't really listen to special instructions (ie: light ice) here, often deliver the wrong donuts, but the employees are very nice and extremely fast (especially during the morning rush!!). my only real complaint has been seeing black fingernails on the drive thru worker today 🤢
Atmosphere: 5
Food: 5
Service: 3
Friendly, fast service
Atmosphere: 5
Food: 5
Service: 5
The staff here are honestly miracle workers. I usually come to this location on the weekend before I go to work every time they have a crazy long line in the drive-through and have a line to the door inside. I’ve seen three workers max at this location yet they get my order out quick and it’s always correct and on top of that. They are very nice people. Meanwhile, the dunkin by my house will have eight workers and half the customers and you’ll be waiting triple the time you would be spending here. Hopefully the owners of this Dunkin appreciate their workers. 🍩☕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Dunkin' Lemonade Refreshers, Maple Sugar Bacon Breakfast Sandwich
Good fast service!
Food was good but the drive thru lady this morning has some major attitude issues and needs to stop cussing at customers
Atmosphere: 1
Food: 5
Service: 1
Worst employees. Asked for a chocolate donut and when got home noticed it was the wrong flavor. How hard it is to fill a simple order?
Atmosphere: 1
Food: 1
Service: 1
I have been there once, and had a really bad experience. Even though I was late work I waited for my order in line of drive thru for 10 minutes and after I opened my order, I realized that they havent followed my order instructions. I specifically ordered something with queso and NO BACON but I got no queso and bacon. They have to be more careful about these stuff due to dietary restrictions.
Food: 1
Service: 1
Service was kind of slow
Atmosphere: 3
Food: 3
Service: 2
I ordered a small coffee with extra sugar .y coffee had no sugar and when I wanted to take a sip it spilled on me because they didn’t close it right !Also ordered a bagel . It was burned .Can someone also tell them to add freaking napkins to the bags? Not like they pay for it !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in today at 7:30pm, asked for a chai, she gave me half of a large not even a full cup. Then asked her for a cup of ice and she said they did not have lids for my drink.
Atmosphere: 1
Food: 1
Service: 1
Dependable caffeine
Atmosphere: 3
Food: 4
Service: 4
Staff are extremely rude and trashy. They had 2 cars taking 4 spaces, a elderly women couldn't park her car, I had to move mine to the other side of the lot for her to be a le to Park.To my surprise when I entered the place they Gang up on my asking me why I took a picture of their cars taking two spots.They are trashy, unprofessional. They should be reprimanded
What's not to love about Dunkin. It's my go-to place for coffee and of course donuts. I love their app and being able to customize and order ahead of time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
It was quit clean but no one was smiling ?
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