California Pizza Kitchen at Oakbrook
551 Oakbrook Center, Oak Brook
(630) 571-7800
Recent Reviews
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Good food, great location, great service by Peter, as always! He always makes our experience perfect one 👍
Atmosphere: 5
Food: 5
Service: 5
Food was good but service was slow.
Vegetarian options: Mexican Street corn, Tostada Pizza, California Veggie Pizza
Atmosphere: 3
Food: 4
Service: 2
Michell is an excellent waitress. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, good food, and our server
(Liz) was very helpful. Mike, the manager was very nice and checked in our table. My family really enjoys this place and will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Buffalo Cauliflower, Cake, Cheese Pizza, Jambalaya, Pepperoni Pizza
Worst service I have ever seen. Waited waving my hand for 5 minutes and every person walking by stared. Absolute trash would never support or come again
Atmosphere: 1
Food: 1
Service: 1
There where gnats and the waitress was rude
Atmosphere: 1
Food: 1
Service: 1
My dad didn’t really like McDonald’s. But he always knew what he was going to get. California pizza kitchen is like that but betterer.
The food ( Salmon Caesar and soup)was OK, It’s worth noting that the salmon comes in little stirfry chunks rather than a piece. The service struggled this day. I sat at my table as a solo diner. I watched multiple tables sit after me. I could see each of the tables be helped. Eventually, I realized everyone had been helped but me and none of the waitstaff were making eye contact. I finally stopped one to ask if they could find my server. A guy who obviously had no idea he was my server showed up 5 minutes later. They weren’t that busy, but same kind of struggle to get the check. I have no idea if this was a single gal problem or if the server got slammed.
Atmosphere: 3
Food: 4
Service: 3
Dine In good experience. This place can use more waiters
Atmosphere: 4
Food: 5
Service: 4
Changing my rating from last time we were here:
We went after girl's flag football State game. Waited for 10-15 minutes to be acknowledged at the door. There were only 2 other tables with multiple employees, so it was not like they were busy enough to not address us.
Lights are burnt out in the bathroom. I had to use my phone's light for my 6 year-old to do her business. The light showed the grossness and broken aspects of the women's bathroom that would otherwise to unseen.
When they finally sat us, the table was sticky and matched the bathroom. We should have left at that point, but this is a special treat that we only pick once every couple of years... and we thought it might just be bad luck on our part.
Server barely acknowledged us the whole time we were there. Service took forever. We watched other people who came after us and order after us get their service from our server and food before us.
Food came out cold and incorrect. When we addressed it with our server she lied to our faces and told us that's just how they make it here and the pictures and on the menu and flyers on the table were wrong.
Even the bus woman came over and asked us to pass her our plates. She had waited for every other table to leave before bussing them but ours apparently needed to be taken care of while we were still there.
We took the food home for our teenager to eat at a later time. Husband didn't mind the mistakes and optimistically said it was a way to try new things. My 6 year-old ending up refusing her mac and cheese because it was cold. Mine was drowning in BBQ sauce which was under the pizza and then zigzagged over the pizza (not like the picture but they do it differently there according to our server because a chain restaurant apparently doesn't make good consistenly).
Interestingly enough, the bill with the survey disappeared after our card was returned for payment. However, I had a feeling this might happen. I took a picture of it before it originally left the table.
I was very surprised when my husband voiced similar opinion that I was feeling about our experience when we got into the car.
There are many other options to where to can get food in the Willowbrook/Oak Brook area. Avoid.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: BBQ Chicken Pizza
Restaurantji Recommends
Over rated, expensive, not worth it.
Get the 5 cheese and tomato with bacon, so good!
Atmosphere: 5
Food: 5
Service: 5
I like it the food is ac not preppy but is gyatt 4 sta.
Everything was slow at this location. The tables were not clean, the wait time was too long and it wasn’t ever busy. Out pizza was cold, not enough chicken pieces, not even the right flavor. It was very very dry. The pasta was hard, dry and not fresh at all! The server was actually good but it wasn’t her fault at all. They need to hire more staff and better cook.
Atmosphere: 3
Food: 1
Service: 1
Been going to CPK for years. This is easily the worst location. Pizza was cold and looked like it was made the day before. Shrimp pasta was lukewarm at best
Atmosphere: 3
Food: 1
Service: 2
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