McDonald's
2111 Midwest Rd, Oak Brook
(630) 620-0457
Recent Reviews
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Gone in to have lunch around 130 ordered a five dollar meal. The lady refused to take my money because I had a $20 bill if she was short in her drawer she could’ve went to the manager or even to another register to get changed but to flat out refuse to take my money And saying very very loudly you have a $20 bill so needless to say didn’t eat lunch today so this McDonald’s they are a joke 😡
Fed 3 boys for 28$ at 6am. Place was clean. Old lady was really nice. Food was well prepared and freshly made.
Atmosphere: 5
Food: 5
Service: 5
You know it’s bad when people that ordered are leaving the line. I was waiting 15 min for a McChicken & served cold fries.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
Table's dirty, slow service, sanitizers empty
Atmosphere: 3
Service: 1
Bud experience and atention
Atmosphere: 1
Food: 1
Service: 1
Quick service. I Canadians rely on a consistent quality from every McDonalds.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Chicken Mcnuggets, Sausage Mcmuffin, Mcchicken
This has been the worst mc Donald's. I've been too in 20 years. The root beer was watered down and the lady was being rude
I'm not a fan of McDonald's taking the food to your table because you're not tipping, and that makes me sad. The lobby and the bathroom was sparkling clean!!
Atmosphere: 5
Food: 5
Service: 5
We drove to this McDonald's and they had nothing but French fries and drink.
This location really needs their team to work on their customer service etiquette because this one had the worst service I have ever experience. Their drive thru staff is honestly terrible and most rude I have ever encountered. Yelling and arguing back with me the customer. Then proceeded to not give me my food after an incident that they started. I would be wary going to this location for anyone else and me personally will never eat here again. Disgusting people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You better sit there and UNWRAP your entire order at drive thru window, because verbally confirming isn't enough. you wait 15 mins for the wrong food. (Also your drive thru times are disgraceful)
Atmosphere: 1
Food: 1
Service: 1
Don't use mobile order after midnight. You will get to restaurant and find order canceled forcing you to pay full price in drive thru.
Atmosphere: 1
Food: 1
Service: 1
This location is weird. You can’t order using the app and selecting drive-through and the order ahead is always closed
Clean! Super clean. Food came out fast. Self order was awesome. Staff was tentative and respectful. Food quality was great and fresh. Honestly nicest, cleanest and friendliest McDonald’s I’ve been to. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, French Fries
IM NOT A FAN OF MCDONALD'S FOR PLENTY OF REASONS HOWEVER THIS PARTICULAR RESTAURANT IS BY FAR THE EXEMPLARY MCDONALD'S LOCATION FOR PLENTY OF REASONS BEGINNING WITH THEIR EXCELLENT CUSTOMER SERVICE ASSOCIATES WHO GO OUT OF THEIR WAY TO CHECK ON ALL THEIR SITTING CUSTOMERS IN THE DINING ROOM. THEY DONT JUST ASK ABOUT YOUR EXPERIENCE BUT THEY GO OUT OF THEIR WAY TO MAKE SURE YOUR FOOD IS SATISFYING, YOUR DRINKS ARE REFILLED, THEY TAKE YOUR TRASH FOR YOU WITH A WILL TO MAKE YOUR EXPERIENCE NOTHING LESS THAN A GREAT ONE. MARQUITA IS A SWEET LADY WHO REFILLED MY CUP OF ICED WATER FOR ME WHILE SIMULTANEOUSLY REFILLING DRINKS FOR OTHER SITTING CUSTOMERS TODAY. IT PUT A SMILE ON MY FACE TO RECOGNIZE THAT SHE ISNT GETTING PAID EXTRA OR TIPS LIKE Servers DO AND SHE WAS STILL WILLING TO SERVE ME MY CUP OF ICED WATER TO MY TABLE. MAY GOD ALMIGHTY SET HER AND HER CREW UP FOR A RAISE. ALSO ID LIKE TO MENTION ANOTHER GREAT SERVICE REPRESENTATIVE AT THIS MCDONALD'S BY THE NAME OF NANIS. SHE IS VERY MUCH LIKE MARQUITA IN HER Great CUSTOMER SERVICE SKILLS AND THIS LADY HAS ALSO GONE OUT OF HER WAY TO EMPATHIZE WITH ME (A STRANGER) WHEN IVE BEEN LIMITED ON MY MEANS TO EAT. SHE HAS GIVEN ME HER EMPLOYEE MEAL WHEN I arrived here not to long ago distressed because I had no means to feed my child (I'm homeless by the way) IM GRATEFUL FOR THE WONDERFUL PEOPLE HERE WHO LITERALLY GO OUT OF THEIR WAY TO SERVE YOU WELL. THEY MAKE THIS PLACE A GREAT ATMOSPHERE WHEN YOU CONSIDER EVERYTHING. MCDONALD'S NEEDS TO RECOGNIZE THIS TEAM OF MCDONALD'S EMPLOYEES SO THAT A BETTER EXAMPLE MAY BE SET FOR THIS RESTAURANT ACROSS THE GLOBE.
Kid-friendliness: This location doesn't have a play place but from my experience here my child appreciates this McDonald's location for their friendly engagements with her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Mcdouble
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