Polo Lounge

2301 York Rd, Oak Brook
(630) 571-0000

Recent Reviews

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NICK

They did not show when we book that it is for their tea experience or for their brunch, which is completely misleading and somewhat bad. My tea cup had a chip on it. I went there because I reserved for brunch through OpenTable. But when we got there, we were shown with a T Experience, which is $65 on top of our brunch orders. This is completely unprofessional and unacceptable. The inside operation clearly does not coordinate with the outside operations specially with Reservations. Spoke to Ashley the receptionist after we had the experience, and was told that reservations were only for the tea experience, which clearly did not say anything when we book it at the open table. And it's not likely that they have chosen purpose, but it looks like they do need to relate this during the Reservation process, which is they did not and that made them look intentional. The food are ordinary they're not comparable to Bib Garmaund or Michelin quality. Then they sent me an email to recovery. But the ohone is hotel line. Without any extension to directly resolve it. What a disgust.

Lisa

Disappointing. We were seated 30 minutes after our reservation. Servers were not friendly and the food was as if it had been sitting out for a while. It was very expensive for what we received.We would not go again.

paolo

I was very happy with the service I received 1/2/26 for the tea service. The servers were very kind and attentive. I enjoyed the food especially the lemon curd that came with the first serving.

Catherine

Totally enjoyed our Christmas tea! Will try to make reservations earlier next year so could sit in the decorated room with the harp. Our server David was a joy. Will definitely return and for other high teas.

Mary

Beautiful room, good service, tea was delicious, food was good. Unfortunately, too many fees over the already pricey cost.

Agne

I attended the "high" tea at the Colonial Room. The first plate that was brought to us had an m&m cookie on it! It is advertised as a "high " tea, so needless to say it was beyond disappointing to see an m&m cookie along side of scones. After the sight of the m&m cookie I didn't have high expectations. All the sweets were too sweet ( I know sweets supposed to be sweet, but these were cheap and overly sweet). To summarize, I would not recommend attending "high " at the Drake. The price you pay doesn't match what you'll get.

Jenna

Food quality was not worth the price at all. The bread for the sandwiches were stale (I assume they were sitting out all day) and scones were horrible. I've been to tea at the Drake downtown and was expecting the same quality. This experience unfortunately fell short.

Soo

Over priced and not worth the effort. Not the same as down town but about the same price. It's basically a factory setting where they want to turn tables.

suzy

Not at all worth the money- very disappointed. Buffet was not kept up and clean...shrimp cocktail had frozen shrimp..salads wilted. Not good at all. Table was uneven. Coffee spilled and coukd not even cut the Prime rib

pamela

Our first experience with the Colonial Room Drake holiday buffet, but it won't be our last. A wonderful meal with lots of variety and attentive staff.

Karin

We are definitely planning on going again next year. It was a wonderful experience and fresh and good food.

Vicki

This was our third year enjoying Holiday Tea at the Drake. What a lovely experience! The service was top-notch and attentive; the tea selection was fabulous - so hard to choose just one. And the treats were all so delicious! We felt very spoiled! We'll definitely be back next year.

Jim

Definitely not worth the price, the tea was good, the food was bad, like all of it. We had to go eat after we spent $300 for 2 adults and 2 kids. If there is a way to sit and drink tea, do that, but the "experience" is not worth it.

Carol

The scones were very hard and didn't taste very good. The pastries were treats that are more appropriate for a children's Birthday party. The finger sandwiches were nothing special. This is the second time in 1 year I have been extremely disappointed with the quality of the food at the Drake Oak Brook.

Amy

I thoroughly enjoyed my afternoon tea, it was simply perfect! The sandwiches and cakes were out of this world and I loved my birthday suprise that made me feel extra special. I would definitely recommend and I will be booking again. Thank you for a lovely afternoon xxx

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