Polo Lounge

2301 York Rd, Oak Brook
(630) 571-0000

Recent Reviews

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Lorraine

Two of us had the black and blue salad - always delicious and the steak was cooked perfectly. One of my guests had the ribeye and said it was his new favorite steak. The staff is always friendly and the location is convenient.

Lorraine

Barry and Michael did an outstanding job taking care of us. My guest had the vegetable gnocchi and loved every bite. I had the beef and blue salad - the steak was cooked perfectly.

Kathy

Reservation was made for outdoor balcony. We were seated in the midst of a large group waiting to attend a wedding reception in the Colonial room. We should have been informed of this when making the reservation. The hostess never mentioned it either. Had we known we would have dined elsewhere. Food was subpar. We ordered. Gnocchi in vodka sauce with vegetables. The dish was awful. Gnocchi were nothing but mush and whatever the sauce was, it wasn't vodka sauce. I couldn't even get ground pepper for my salad because the pepper mill didn't work. Wait staff was marginal. Overall , a very poor experience We won't be back.

Ken

The experience was over priced. $190+ includes 20% gratuity added yet the server provided very little service during the afternoon tea. The selections were ok but small assortment and the one tea specialty that we chose was out of stock. This would have been nice for $100 but almost $200 was not worth while!

Sarah

Disappointed. We had a nice time with good company for high tea but the food was extremely underwhelming for the price. Sandwiches and scones were totally stale and dry. The little cakes were cute but nothing memorable. The tea service was odd. Only a few option, and one was sold out. The tea pots looked stained and semi broken (wouldn't close all the way). China was pretty though. The whole standard didn't seem “high tea” and was no where near the price.

Nancy

Ordered the filet sliders medium rare and they were very well done. Waited for waitress to come back around to ask us how the meal was and she didn't come around, so I flagged down another server and she got our waitress. Meal was remade though I was the only one eating by the time I got my meal. Desserts are delicious.

I really did like going here for afternoon tea but one my one complaint is that there was a man playing saxophone that was so loud that we really couldn't have a conversation. Food was great, tea was great, and a nice complementary champagne was a nice touch.

We have been going to High Tea at the Colonial Room at the Drake Oak Brook for many years and have always enjoyed it. When we were there a few months ago, our server informed us they would be changing the menu soon and making other improvements, so we were very excited to get the ladies of our family together for a summer High Tea yesterday. We were so disappointed in the quality of food and service that I'm not sure we will be back! The menu has changed--and not for the better. Scones are small. No clotted cream anymore. Sandwiches were a bit tasteless. Cucumber sandwiches had such thick slices of cucumber they were falling out of the sandwich. Same with the lox...so thick and falling out of stale bread. No pound cakes Just little petit fours that were average. They used to ask if they could refill any empty trays. Not this time. They used to have such delicious sandwiches and sweets. I desperately miss the curry chicken salad, which was my absolute favorite. Hot water refills for our tea pots was hard to come by and our server spent more time trying to sell us extra beverages from the bar. Less food. Poorer quality of food. Poorer service--for nearly $25 more per person. Such a big price increase for a lesser experience. I'm not sure how they can justify such a large price tag.

Clarkster

We have been going to High Tea at the Drake for a number of years. For the first time we were very disappointed. The service and food were not at the level we were accustomed to. We have had the same serve previously and he had been wonderful and attentive. This year he was too busy outside of the Colonial Room with unknown responsibilities than he was inside with his guests.

STraveler

We attended the July 3rd experience for the 2nd year in a row. For the price, we thought the food was just OK. By the time you made a plate and got to your seat, most of the hot items were cold indicating they were not that hot when plated. Buns for burgers were not warmed. Waters were brought to the table but if you wanted anything else non-alcoholic, good luck. The outside space was nice and of course the view for the fireworks was phenomenal. Valet service was fantastic and helped accommodate elderly or special needs guests first. Which I thought was great.

This review is for the Independence Day experience at The Drake. Definitely not worth the price. Reservation on Open Table stated "Price includes all taxes, fees and gratuity", but we had to pay an additional $44 for those extras when we arrived. This experience was $204 for 2 people and didn't even include soft drinks. I wouldn't do this again.

Overall we enjoyed it but won't be going back. For $75 there should be more food & more tea options. Also service was slow. I sat for awhile before anyone even came over with water. Also we had to ask to have our food brought to the table.

The tea includes a glass of champagne, one selection of tea, two two-bite scones, 4 slices of different sandwiches which tasted like they were made on Wonder bread and all together made up maybe half a sandwich, and desserts that looked and tasted like they were bought at Costco. For $75 a person, we left hungry and unimpressed. You can head on over to almost any restaurant at the Oak Brook Mall and get much better value for your money.

The food was excellent; it was a bit pricey. The service was slow; nobody was there, and it took 15 minutes to get drinks. The bar is gorgeous. We opted to sit outside on the veranda, which was very pretty, but they didn't even put white tablecloths out there, and the table was shaky.  It's definitely worth going there and these are minor fixes.q

Not good at accommodating allergies. My daugter has a tree nut allergy and she couldn't eat anything they had. They made her a plate of cucumbers and carrots wrapped in lettuce and cucumber and carrot sliced on top of each other. They also gave her some fruit. Not worth $75 . The other food was fine. Nothing special. Our sever wasn't very nice. He barley came to the table. When he was at the table he wasn't very nice. He seemed in rush. There were only 2 other the whole time we were there. I was super disappointed because the high tea in their Chicago location is really good. Huge disappointment.

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