Fresh New Flavor Grilled Chicken salad sandwich was yum. Enjoyed very much, ordered 2 same sandwich to go. 1 blueberry muffin new flavor cookie too.
Atmosphere: 5
Food: 5
Service: 5
Tyler Johnson
So I was not gonna write this review, but this is the second time that I have been serviced with attitude due to me ordering a Oreo milkshake. The first time I let it go after an African American female stated “you’re ordering another milkshake” and I felt as if my money wasn’t being respected at your location. The second time she gave my friends an attitude because she ordered two milkshakes and was told “oh this is your order with two milkshakes. I mean idk what the issue is but if you don’t want to make a simple Oreo milkshake and is gonna complain then you should work somewhere else. I don’t feel comfortable ordering anything from this location. Btw I love potbelly but this location really disappoints me.
Atmosphere: 4
Food: 5
Service: 1
Hessen Alsheik
This place is very good. Best fast food sandwich. Best shake. Would recommend!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Oatmeal Chocolate Chip Cookie
Kathrin Zima
If you mobile order they barely fill ur sandwich, sad on break ✨?
Atmosphere: 3
Food: 2
Service: 3
Gems
Avoid this place at all costs if you want to enjoy your time at this mall. Sometime ago when I went, the young female white cashier with brown hair was rude, disrespectful, and downright miserable. I told her I was missing an item from my order. She nearly screamed at me that I would have to pay for it, got really nasty and treated me like an idiot. No "sorry about that, it will be (price) please". There's plenty of past comments detailing similar experiences to mine about the abhorrent staff.
Atmosphere: 1
Food: 1
Service: 1
Eunsung Kim
A place where sandwiches are delicious. It's great for quick lunch. I'm glad there's no tip. Haha. I enjoyed the chicken salad a lot. The lettuce was not that fresh but overall it was delicious!
Atmosphere: 4
Food: 4
Service: 4
EUNSUNG M.KIM
A place where sandwiches are delicious. It's great for quick lunch. I'm glad there's no tip. Haha. I enjoyed the chicken salad a lot. The lettuce was not that fresh but overall it was delicious!
Atmosphere: 4
Food: 4
Service: 4
Jocelyn Gavina
I work in the Oakbrook Mall and I go here every other week, love Potbelly but the workers in this location need an attitude adjustment. It gets extremely busy in the mall and I get it but I deserve the same respect as any other customer. I am beyond annoyed that I can’t even enjoy my break here without an employee treating me like I’m stupid when I’m trying to order my lunch.
Atmosphere: 1
Food: 1
Service: 1
Jack McGrath
The white girl working today on 2/7/24 at 2 o clock and the ack lady who is doing topping were so rude today they have no respect for others they are super ignorant Highley suggest don’t go there!
We came as soon as it opened, the two ladies were lovely (cashiers) but the other two workers (the one taking the order: guy, and the one preparing the sandwiches: girl) were very passive aggressive & rude for no reason.Food was great tho!
Nice sandwiches
Atmosphere: 5
Food: 5
Service: 5
Fresh New Flavor Grilled
Chicken salad sandwich was yum.
Enjoyed very much, ordered 2 same sandwich to go. 1 blueberry muffin new flavor cookie too.
Atmosphere: 5
Food: 5
Service: 5
So I was not gonna write this review, but this is the second time that I have been serviced with attitude due to me ordering a Oreo milkshake. The first time I let it go after an African American female stated “you’re ordering another milkshake” and I felt as if my money wasn’t being respected at your location. The second time she gave my friends an attitude because she ordered two milkshakes and was told “oh this is your order with two milkshakes. I mean idk what the issue is but if you don’t want to make a simple Oreo milkshake and is gonna complain then you should work somewhere else. I don’t feel comfortable ordering anything from this location. Btw I love potbelly but this location really disappoints me.
Atmosphere: 4
Food: 5
Service: 1
This place is very good. Best fast food sandwich. Best shake. Would recommend!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Oatmeal Chocolate Chip Cookie
If you mobile order they barely fill ur sandwich, sad on break ✨?
Atmosphere: 3
Food: 2
Service: 3
Avoid this place at all costs if you want to enjoy your time at this mall. Sometime ago when I went, the young female white cashier with brown hair was rude, disrespectful, and downright miserable. I told her I was missing an item from my order. She nearly screamed at me that I would have to pay for it, got really nasty and treated me like an idiot. No "sorry about that, it will be (price) please". There's plenty of past comments detailing similar experiences to mine about the abhorrent staff.
Atmosphere: 1
Food: 1
Service: 1
A place where sandwiches are delicious. It's great for quick lunch. I'm glad there's no tip. Haha. I enjoyed the chicken salad a lot. The lettuce was not that fresh but overall it was delicious!
Atmosphere: 4
Food: 4
Service: 4
A place where sandwiches are delicious. It's great for quick lunch. I'm glad there's no tip. Haha. I enjoyed the chicken salad a lot. The lettuce was not that fresh but overall it was delicious!
Atmosphere: 4
Food: 4
Service: 4
I work in the Oakbrook Mall and I go here every other week, love Potbelly but the workers in this location need an attitude adjustment. It gets extremely busy in the mall and I get it but I deserve the same respect as any other customer. I am beyond annoyed that I can’t even enjoy my break here without an employee treating me like I’m stupid when I’m trying to order my lunch.
Atmosphere: 1
Food: 1
Service: 1
The white girl working today on 2/7/24 at 2 o clock and the ack lady who is doing topping were so rude today they have no respect for others they are super ignorant Highley suggest don’t go there!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We came as soon as it opened, the two ladies were lovely (cashiers) but the other two workers (the one taking the order: guy, and the one preparing the sandwiches: girl) were very passive aggressive & rude for no reason.Food was great tho!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pizza Sandwich, Broccoli Cheddar
Fresh, fast service, welcoming vibe, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Fresh, fast service, welcoming vibe, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
What did Potbelly employees do to deserve a tip??? Service is horrible and I didn’t even receive what I ordered. Don’t eat yellow snow.
Atmosphere: 3
Food: 3
Service: 1
Nice place, good food, good
Atmosphere: 4
Food: 4
Service: 4
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