Roti Mediterranean Bowls. Salads. Pitas.

I visited the Roti at 80 E Lake St Chicago today and ordered a falafel wrap with several sides. The experience was disappointing. The roti they used as the wrap was cold, hard, chewy, and rubbery, and it couldn’t hold the ingredients in place. Wrap as such includes falafel 4 small ones, some veggies options like persian cucumber, cabbage picked, carrots, tzatziki, corn, and some sauce options. It is definitely not worth for $13.50. No saffron rice or any rice included. Even the staff member preparing my order mentioned he was struggling to close the wrap, which shows the issue isn’t just the fillings — the roti itself is not suitable for wrapping. A tortilla or soft flatbread would have worked much better. I understand Roti may be trying to stay true to their name by using roti, but roti only works when it’s soft, warm, and fresh. In this case, it completely fell apart and ruined the meal. I’m sharing this feedback so the team can reconsider the wrap base or improve the freshness and texture of the roti.

Atmosphere: 4

Food: 3

Service: 3

I ordered from Roti for the first time while at a Lombard, Illinois location for work. My food was cold, The rice tasted (DAYS OLD). The hummus nothing impressive...my first and last time ordering ... Food is Expensive now.... please show people you value there business by cooking fresh food...my last time eating there food!!!

Atmosphere: 1

Food: 1

Service: 1

So happy to have quality fast food available! The brussel sprouts are off the charts good!

Atmosphere: 5

Food: 5

Service: 5

Don’t come here at night, the food is served cold and the pitas are crusty from sitting too long. Otherwise, good variety of choices, usually fresh and healthy.

Atmosphere: 5

Food: 2

Service: 3

ordered two bowls for delivery via Uber Eats, and they only brought 1. uber only refunded $12 of $45 order , and manager refused to send me new bowl. 2 of the last 3 times i ordered from this place, my order has been wrong, avoid at all costs

Atmosphere: 1

Food: 1

Service: 1

Atmosphere was fine. Food tasted fine but was lukewarm, and a drink option was substituted without explanation.

Atmosphere: 4

Food: 4

Service: 3

Full of flavour..like Cava.. only better tasting.

Atmosphere: 4

Food: 5

Service: 5

I’m conflicted. The Service here is great but the Quality of ingredients not so much. My past few visits the ingredients haven’t tasted fresh. It’s a night & day difference between other locations.

Atmosphere: 4

Food: 2

Service: 5

The chicken pita was delicious. Stuffed with delicious chicken and vegetables. Filled me up.

Atmosphere: 5

Food: 5

Service: 5

The rice and steak were dry

Atmosphere: 3

Food: 3

Service: 4

Waited 25 minutes for a coffee in an almost empty café. Not worth it

Atmosphere: 3

Food: 5

Service: 2

Gosh the pita and the falafel were so hard and stale or overcooked. Very disappointed.

Atmosphere: 3

Food: 2

Service: 4

I ordered for p[ickup from Roti for the first time yesterday and was very pleased! I have Celiac's, so this eatery was recommended to me on a gluten-free phone app as a good option, since everything is gluten free except for the pitas -- and gluten-free pitas are offered as well. The ordering and pickup were no problem. My food was prepared as requested with a clear readout ticket of what I ordered, including a large reminder of the gluten-free pita and extra note of my request to avoid cross contact. The food was delicious, and there was so much of it that I saved the leftovers of the half the I couldn't eat from being too full for a second meal. I definitely plan to reorder!

Atmosphere: 4

Food: 5

Service: 5

I ordered the Chicken Tahini Pita at this Roti's for lunch today, along with three other sides - and it was terrrible. All the food was cold, the pita tasted like it had been stored on the top of an HVAC unit, and they packed the entire pita with veggies before putting a dollop of old chicken on top.

Atmosphere: 2

Food: 1

Service: 3

Food is great but PLEASE PLEASE stop forgetting the dressing when I order a salad.

Atmosphere: 2

Food: 4

Service: 1