It’s a great store with awesome workers! They deserve more than they get, heck I could never do that job. Better than other Starbucks, I’ve gone to others, can’t compare to this one.
Atmosphere: 4
Food: 3
Service: 5
Illiana Smith
I wish I could give this place a zero star just for their services and atmosphere. I come to this Starbucks at least twice a week and since the fall drinks came out I have gotten the pecan crunch one twice and each time it has come with the cold foam and it shows that on the app. The manager Megan copped an attitude and said that we were incorrect and tried to up charge us but Ryan who works usually morning times he described the drink to me with cold foam and she said I guess I can give it to you. It’s not the fact that it was incorrect it’s the fact that she sat here with a horrible attitude poor customer service even though the coffee is photoed and described with cold foam then proceeded to dump out half of our coffees and added the cold foam. It’s disgusting.
Atmosphere: 1
Service: 1
Mia Brown
Excellent customer service! They care about our time and dollars🤑🫶🏾
Nyah Lowe
On May 18th, 2025, around 6:45 PM, I ordered a Venti Iced Caramel Macchiato with extra caramel drizzle around the cup and vanilla cold foam on top. However, when I received my drink and tasted it, it was disappointing it tasted more like an iced coffee and seemed to be missing the espresso entirely. This was my first time visiting this particular location, as I normally go to the South Holland, IL store before work and have consistently had great experiences there. Unfortunately, this visit felt like a waste of time and money.
ddbelize
On 5/10/25 at 9:29 while at the drive thru I've received the most horrible customer service. The server got irritated because I asked for water at the last minute. You would think after spending 20 bucks for a drink and bagel she would have at least had a better attitude.
Kathy James
Great drinks very slow service
Nicole Marie Turus
This place is my favorite starbucks in oak forest
Bob S
One of my favorite locations.
james rojewski
Great location, friendly Mgr,great service!Great coffee ☕!
Allison Landes
Everything about this starbucks is good, I love everything about it and the workers are really good at their job. I usually go to this one every now and then but when I do go I always have a good experience here 10/10 :D
i always come here and everyone is super nice and welcoming ...but idk who wrote this on my drink, but whoever u are, thank you cause I was having such a shitty day, so u deserve the whole world and more 🫶🏽 also the drink was super good :)
Danielle Gomez
Overall this is a great starbucks! They can long lines sometimes but they are quick and super friendly!!
Julie Rock
They screwed up my order and I lost $46!! That’s A LOT of money for me! The listed phone number doesn’t work. This restaurant does care about the customers
E ROSAS
I wanted to bring to your attention a recent experience I had at your location. When I requested to have a cup rinsed out for a drink I was purchasing, the cashier declined to assist me. I have had positive experiences at other locations in the past, where staff have been more accommodating. Unfortunately, I felt that the cashier was not willing to help, and she seemed to avoid my request for her name. I believe this may be a misunderstanding, and I plan to send a letter to your district manager with my concerns.
Mike Krier
The girl behind counter was beyond annoying. She was screaming, yelling, talking very loud, and singing. She was either on drugs or needs drugs, unfortunately.. When I walked out she was telling the other girl something was wrong with her. Something 100% was wrong with her. People shouldn't have to leave because of super crazy, loud, obnoxious employees.
It’s a great store with awesome workers! They deserve more than they get, heck I could never do that job. Better than other Starbucks, I’ve gone to others, can’t compare to this one.
Atmosphere: 4
Food: 3
Service: 5
I wish I could give this place a zero star just for their services and atmosphere. I come to this Starbucks at least twice a week and since the fall drinks came out I have gotten the pecan crunch one twice and each time it has come with the cold foam and it shows that on the app. The manager Megan copped an attitude and said that we were incorrect and tried to up charge us but Ryan who works usually morning times he described the drink to me with cold foam and she said I guess I can give it to you. It’s not the fact that it was incorrect it’s the fact that she sat here with a horrible attitude poor customer service even though the coffee is photoed and described with cold foam then proceeded to dump out half of our coffees and added the cold foam. It’s disgusting.
Atmosphere: 1
Service: 1
Excellent customer service! They care about our time and dollars🤑🫶🏾
On May 18th, 2025, around 6:45 PM, I ordered a Venti Iced Caramel Macchiato with extra caramel drizzle around the cup and vanilla cold foam on top. However, when I received my drink and tasted it, it was disappointing it tasted more like an iced coffee and seemed to be missing the espresso entirely. This was my first time visiting this particular location, as I normally go to the South Holland, IL store before work and have consistently had great experiences there. Unfortunately, this visit felt like a waste of time and money.
On 5/10/25 at 9:29 while at the drive thru I've received the most horrible customer service. The server got irritated because I asked for water at the last minute. You would think after spending 20 bucks for a drink and bagel she would have at least had a better attitude.
Great drinks very slow service
This place is my favorite starbucks in oak forest
One of my favorite locations.
Great location, friendly Mgr,great service!Great coffee ☕!
Everything about this starbucks is good, I love everything about it and the workers are really good at their job. I usually go to this one every now and then but when I do go I always have a good experience here 10/10 :D
Restaurantji Recommends
i always come here and everyone is super nice and welcoming ...but idk who wrote this on my drink, but whoever u are, thank you cause I was having such a shitty day, so u deserve the whole world and more 🫶🏽
also the drink was super good :)
Overall this is a great starbucks! They can long lines sometimes but they are quick and super friendly!!
They screwed up my order and I lost $46!! That’s A LOT of money for me! The listed phone number doesn’t work. This restaurant does care about the customers
I wanted to bring to your attention a recent experience I had at your location. When I requested to have a cup rinsed out for a drink I was purchasing, the cashier declined to assist me. I have had positive experiences at other locations in the past, where staff have been more accommodating. Unfortunately, I felt that the cashier was not willing to help, and she seemed to avoid my request for her name. I believe this may be a misunderstanding, and I plan to send a letter to your district manager with my concerns.
The girl behind counter was beyond annoying. She was screaming, yelling, talking very loud, and singing. She was either on drugs or needs drugs, unfortunately.. When I walked out she was telling the other girl something was wrong with her. Something 100% was wrong with her. People shouldn't have to leave because of super crazy, loud, obnoxious employees.
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