The frozen yogurt is nothing short of amazing. Fresh ingredients and made the way you like. Be prepared to pay dearly for this, though. Three small concretes are 25 dollars. I could get 6 pints of Haagen Daz for that price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Denise O.
Always a great choice. So tasty. And the drive-thru is always so quick.
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Alixandria Warren
The staff after someone came in with a correction on an order were extremely rude. Another staff then yelled a curse word after the customer left in front of a young child. Manager did nothing and seemed in agreement with rude staff member.
Service: 1
Recommended dishes: Frozen Custard
Katie
I'm a frequent & loyal customer of Andy's, especially this location. (I say loyal because I've introduced a lot of the people in my life to Andy's custard and they know it's my thing :) Normally, this place hits the spot, but lately I have had some poor experiences. Today is one of those days and I just feel the need to voice myself.
I arrived via drive-thru and an employee was standing outside in the rain taking orders. When it was my turn, I pulled up, exchanged awkward hellos, and began my order. Employee needed me to repeat my order a few times in order to get it correct. They offered to use my $5 reward but disputed with me that I did not have the Buy 2 Get 1 Caramel Apple reward on my account and basically told me that they couldn't see their tablet (because of the rain?), even though I showed them I had the coupon on my phone app. So eventually I asked if I could just check out at the window, which was fine. I'm not sure if the window employee gave me the correct coupon as I forgot to ask for a receipt but they did give me some sort of small discount (not sure if it equaled the same value as the coupon I had on my account). I do still see the available coupon on my phone app as I am writing this review. Anyway, after all that, they didn't make my order as requested so now I'm questioning if I paid for more toppings than I received, which all in itself is not a huge deal but tonight's experience leaves me feeling bitter and just comes down to I paid x dollars for a thing so I should have gotten that thing.
I was also there earlier this week within 15 minutes of closing time and noticed that my cup was not quite as filled as it normally is, which I noticed does tend to happen if I place an order closer to closing time at this location.
Another time over this past summer I was accused by an employee of cutting in line (long story) when they didn't witness what happened and took another customer's word for it. When I tried explaining the misunderstanding they wouldn't hear it and kept telling me it's not allowed and to drive to the back of the line.
I still enjoy Andy's custard and thankfully I have had no unpleasant experiences at any of the other locations I've visited, but going to get my favorite treat at the location nearest to me has now caused me some anxiety and I may not continue to spend as much money with this business.
Atmosphere: 5
Food: 2
Service: 2
Tiffany Lewis
Kara was spectacular!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Andy's Hot Fudge Sundae with Pecans, Apple Pie, Stolen Brownie Sundae
Abraham Ramirez
Delicious 😋 and highly recommended
Atmosphere: 5
Food: 5
Service: 5
Diane Baki-Wuethrich
It's definitely worth the stop. Drinks were well blended. Taste exactly like what you order.
Food: 5
Service: 4
Recommended dishes: Frozen Custard
Gustavo Navarro
It's a little pricey but delicious.
Atmosphere: 5
Food: 5
Service: 5
Steve Miller
Don't get me wrong the desserts are delicious, but $18 for 2 medium desserts is crazy.
The best frozen custard I ever tasted the service was quick the workers are friends and very helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Doesn't Matter
Worst location go to the one on Harlem instead.
Atmosphere: 1
Food: 1
Service: 1
Frankie K
Its the best! S'mores jackhammer it my favorite.
Atmosphere: 5
Food: 5
Service: 5
Lisette A.
Strawberry shortcake is best, apple pie sundae #2
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Apple Pie
Megan Gonzalez
My stolen brownie sundae barely had any fudge, and when I asked for 1 more pump of fudge, I was told they had to charge me an extra $1.25 for it. I won’t be coming back to this stingy location
Always enjoy our treats.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pie, Butter Pecan
The frozen yogurt is nothing short of amazing. Fresh ingredients and made the way you like. Be prepared to pay dearly for this, though. Three small concretes are 25 dollars. I could get 6 pints of Haagen Daz for that price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Always a great choice. So tasty. And the drive-thru is always so quick.
Food: 5
Service: 5
Recommended dishes: Frozen Custard
The staff after someone came in with a correction on an order were extremely rude. Another staff then yelled a curse word after the customer left in front of a young child. Manager did nothing and seemed in agreement with rude staff member.
Service: 1
Recommended dishes: Frozen Custard
I'm a frequent & loyal customer of Andy's, especially this location. (I say loyal because I've introduced a lot of the people in my life to Andy's custard and they know it's my thing :) Normally, this place hits the spot, but lately I have had some poor experiences. Today is one of those days and I just feel the need to voice myself.
I arrived via drive-thru and an employee was standing outside in the rain taking orders. When it was my turn, I pulled up, exchanged awkward hellos, and began my order. Employee needed me to repeat my order a few times in order to get it correct. They offered to use my $5 reward but disputed with me that I did not have the Buy 2 Get 1 Caramel Apple reward on my account and basically told me that they couldn't see their tablet (because of the rain?), even though I showed them I had the coupon on my phone app. So eventually I asked if I could just check out at the window, which was fine. I'm not sure if the window employee gave me the correct coupon as I forgot to ask for a receipt but they did give me some sort of small discount (not sure if it equaled the same value as the coupon I had on my account). I do still see the available coupon on my phone app as I am writing this review. Anyway, after all that, they didn't make my order as requested so now I'm questioning if I paid for more toppings than I received, which all in itself is not a huge deal but tonight's experience leaves me feeling bitter and just comes down to I paid x dollars for a thing so I should have gotten that thing.
I was also there earlier this week within 15 minutes of closing time and noticed that my cup was not quite as filled as it normally is, which I noticed does tend to happen if I place an order closer to closing time at this location.
Another time over this past summer I was accused by an employee of cutting in line (long story) when they didn't witness what happened and took another customer's word for it. When I tried explaining the misunderstanding they wouldn't hear it and kept telling me it's not allowed and to drive to the back of the line.
I still enjoy Andy's custard and thankfully I have had no unpleasant experiences at any of the other locations I've visited, but going to get my favorite treat at the location nearest to me has now caused me some anxiety and I may not continue to spend as much money with this business.
Atmosphere: 5
Food: 2
Service: 2
Kara was spectacular!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Andy's Hot Fudge Sundae with Pecans, Apple Pie, Stolen Brownie Sundae
Delicious 😋 and highly recommended
Atmosphere: 5
Food: 5
Service: 5
It's definitely worth the stop. Drinks were well blended. Taste exactly like what you order.
Food: 5
Service: 4
Recommended dishes: Frozen Custard
It's a little pricey but delicious.
Atmosphere: 5
Food: 5
Service: 5
Don't get me wrong the desserts are delicious, but $18 for 2 medium desserts is crazy.
Food: 4
Service: 5
Recommended dishes: Frozen Custard
Restaurantji Recommends
The best frozen custard I ever tasted the service was quick the workers are friends and very helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
Worst location go to the one on Harlem instead.
Atmosphere: 1
Food: 1
Service: 1
Its the best! S'mores jackhammer it my favorite.
Atmosphere: 5
Food: 5
Service: 5
Strawberry shortcake is best, apple pie sundae #2
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard, Apple Pie
My stolen brownie sundae barely had any fudge, and when I asked for 1 more pump of fudge, I was told they had to charge me an extra $1.25 for it. I won’t be coming back to this stingy location
Service: 1
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