Dunkin'

8940 S Cicero Ave, Oak Lawn
(708) 930-5951

Recent Reviews

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Donovan Haynes

Just showed up and spent $40 on stale donuts that should've been thrown out days ago. Literally serving garbage

CLAUDIA BEALS

Just left this place. It is close to my work. Service is very hit or miss. Rude employees, rushing you with your orders thru an empty drive thru. Never again. Starbucks for now on.

Ms. Jones

So I went in there this morning to get me to glazed donuts, and there are 5 workers there. No one greeted me. I stood there for a good 10 minutes before anyone even said anything to me. And it wasn't good morning, it was how what can I get for you? I pay for it that he walked away.Didn't say anything to me then somebody else passes me.My donuts, this was a horrible place.If this is how the customer service is. I definitely would not be going back.And I don't recommend them.

Atmosphere: 5

Food: 5

Service: 1

Kayleigh Bruce

This Dunkin is so bad, I’d rather go to the Dunkin on Columbus and Pulaski it’s way better. Iced coffee is watered down so much, bacon was not even cooked and forget about getting donuts here they taste like they’re from yesterday.

Carrie Bechtol

Very accurate and fast 👍💯✅

Atmosphere: 5

Food: 5

Service: 5

Donna Heart

My daughter was sick from food poisoning after visiting this location. Do not recommend! Nasty and rude employees!

Keonna Levon

Customer service is horrible, I have seen two customers get cursed out and banned from coming here simple because they were unhappy with the food order being wrong or the staffs attitude. A bunch of young disrespectful girls work here.

Atmosphere: 5

Food: 2

Service: 1

S Jones

Did not sit in. Ordered thru the drive up. Personnel was extremely rude. Recently opened DD. Female handed my coffee out the window while her head was turned the other way without looking at me. When I did not accept it, then she turned & passed it to me. Too many Dunkin Donuts. No way will I be back. Rude, disrespectful & I felt she did not appreciate my business, in fact, I just tossed all of it. If I cannot trust the service, no way would I trust the food & drink. P.S. I did call to report her attitude, they did not return the call. 🙁

Food: 3

Service: 1

Trustme

Drinks here always suck sadly

Atmosphere: 3

Food: 1

Service: 3

Heidi DKF

Friendliest crew. Always a pleasure coming here. Food and coffee is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Alex Diaz jr

I'm a frequent costumer at this Dunkin location early mornings, and Everytime Martha takes my order she is very nice and friendly unlike other times with the other employees.

Atmosphere: 5

Food: 4

Service: 4

Lou Vegas

The girls are steady chatting instead of opening up the store at 5 am like they are supposed to.

Jakalynne Gosnell

Done coming to this location it’s always an issue. Twice I’ve ordered a nitro cold brew and it was given to me with ice - I told the girl it never comes with ice and she pushed back telling me I didn’t order it without ice. It’s literally not even an option on the app because it should never come with it. I’ve also ordered things multiple times and gotten to pick up to find they’re out of stock and they couldn’t refund me and I had to call. 0/5 learn your drinks there aren’t that many.

Atmosphere: 1

Food: 1

Service: 1

Octavio Melgoza

Placed a mobile order, my bacon egg and cheese was burnt, coffee was watery, and employees were not friendly. First and last time trying this location.

Atmosphere: 1

Food: 1

Service: 1

Jonathan Mipana

Ordered 2 macchiatos, neither was hot it was warm at best. No one was in line it was middle of the day and i got served old and cold coffee. No one likes paying 6 bucks for old and cold coffee. I ended up throwing it out.

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