Dunkin'

8940 S Cicero Ave, Oak Lawn
(708) 930-5951

Recent Reviews

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Keonna Levon

Customer service is horrible, I have seen two customers get cursed out and banned from coming here simple because they were unhappy with the food order being wrong or the staffs attitude. A bunch of young disrespectful girls work here.

Atmosphere: 5

Food: 2

Service: 1

S Jones

Did not sit in. Ordered thru the drive up. Personnel was extremely rude. Recently opened DD. Female handed my coffee out the window while her head was turned the other way without looking at me. When I did not accept it, then she turned & passed it to me. Too many Dunkin Donuts. No way will I be back. Rude, disrespectful & I felt she did not appreciate my business, in fact, I just tossed all of it. If I cannot trust the service, no way would I trust the food & drink. P.S. I did call to report her attitude, they did not return the call. šŸ™

Food: 3

Service: 1

Trustme

Drinks here always suck sadly

Atmosphere: 3

Food: 1

Service: 3

Heidi DKF

Friendliest crew. Always a pleasure coming here. Food and coffee is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Alex Diaz jr

I'm a frequent costumer at this Dunkin location early mornings, and Everytime Martha takes my order she is very nice and friendly unlike other times with the other employees.

Atmosphere: 5

Food: 4

Service: 4

Lou Vegas

The girls are steady chatting instead of opening up the store at 5 am like they are supposed to.

Jakalynne Gosnell

Done coming to this location it’s always an issue. Twice I’ve ordered a nitro cold brew and it was given to me with ice - I told the girl it never comes with ice and she pushed back telling me I didn’t order it without ice. It’s literally not even an option on the app because it should never come with it. I’ve also ordered things multiple times and gotten to pick up to find they’re out of stock and they couldn’t refund me and I had to call. 0/5 learn your drinks there aren’t that many.

Atmosphere: 1

Food: 1

Service: 1

Octavio Melgoza

Placed a mobile order, my bacon egg and cheese was burnt, coffee was watery, and employees were not friendly. First and last time trying this location.

Atmosphere: 1

Food: 1

Service: 1

Jonathan Mipana

Ordered 2 macchiatos, neither was hot it was warm at best. No one was in line it was middle of the day and i got served old and cold coffee. No one likes paying 6 bucks for old and cold coffee. I ended up throwing it out.

Solei Hernandez

Very unwelcoming, uncomfortable establishment.
9/13/25 I walked in and waited at the register for 10minutes (why did I wait that long?, I know!!) while all the workers were playing dumb as if they didn’t see me waiting. ( they all made eye contact with me) Not one word came out of their mouth. (They were not even busy, female at coffee station could’ve definitely took my order, I’ve worked at Dunkin before I know how it works)
But Very weird establishment and workers. If you don’t like your job please get a new one. šŸ™šŸ¼

Atmosphere: 1

Food: 1

Service: 1

fabiana bayas

girl acted like she knew what drink i wanted n gave me a completely wrong one šŸ™ she also had an attitudešŸ’”

Atmosphere: 1

Food: 1

Service: 1

Michael Niko

Fresh coffee always and great service

Atmosphere: 4

Food: 3

Service: 5

Midway Transportation

Why would I buy a bagel if your not going to put the cream cheese on it
Lazy

Atmosphere: 1

Food: 1

Service: 1

Angie Hollars

Ordered through the mobile app. All the chocolate was melted off of the donuts and the long johns were short.

Atmosphere: 3

Food: 2

Service: 3

Kylie Richards

Employees always have attitude when ordering. Never going back, worst Dunkin ever.

Atmosphere: 1

Food: 1

Service: 1

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