McDonald's

9128 S Cicero Ave, Oak Lawn
(708) 425-6116

Recent Reviews

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Valerie Bakutis

Did an online order then when got there was told they were out . And was just told to cancel my order. Wish would have know before driving there and waiting in line for 10mins. Now have to wait days for the refund, but they take that money right away

Catt Meow

Me and my husban wanted something sweet so I ordered dessert from Mac Donald's it was 9:50 .d I was informed the lobby was open till 12 pm when I got there the doors were locked. and there were no people in the restaurant except night crew, I tried to speak with any of them but they just blue me off like I was asking for free food. I asked them to refund my money they said no !! U go back to the app and do it urself.. I was very upset with the whole situation. A nice man got my food for me. Needless to say I will NOT go back to this store. My pies were burned and my Mac flurry was melted and I did not get my caramel on it as well

Atmosphere: 1

Food: 1

Service: 1

Ruben Gutierrez

This is the only McDonald’s in the area that is super slow drive-through and in never again will I come here

David Katsibubas

My top bun of my chicken sandwich was hard, my fries were mushy and very greasy. Very disappointed. Will not be eating here again.

Atmosphere: 2

Food: 1

Service: 2

Mirielie Anzures

horrible customer service. i went thru the drive thru to get some food i waited in line for 10 minutes no biggie they looked busy i got to the ordering screen keep in mind it’s only 9pm the mcdonald app says they don’t close until 11pm anyways i get the ordering screen waited another 5 minutes and then cara behind me started beep at me to hurry up when i didn’t even get a chance to order to for the employee to just tell me “we just closed” hello closed at 9pm when closing hour is 11pm and they couldn’t say anything when i was at the ordering screen waiting for a while just sitting there. never coming to this location again.

Atmosphere: 1

Food: 2

Service: 1

Jorge Barajas

I had an excellent visit to this McDonald's location today. Everything about the experience was top-notch, starting with the drive-thru service, which was incredibly quick and efficient—exactly what you want on the go.
The staff were all exceptionally polite, providing service with a genuine smile. It makes a huge difference!
When I checked my order, I was impressed by the food quality and presentation. The meal was served piping warm, and everything was placed neatly inside the bag. No spills or mess at all!
Finally, the location itself is clearly well-maintained. The area looked very clean, both inside and out. It offers plenty of parking and the entrance and exit are easy to navigate, making for a stress-free visit. Highly recommend this McDonald's team!

Atmosphere: 5

Food: 5

Service: 5

Virginia Limon

Always nice here and great customer service. Food is always fresh

Atmosphere: 5

Food: 5

Service: 5

DJHZRD

This McDonald's struggles sometimes. But honestly, it's my go-to spot and they do a really good job and the food always turns out fresh and sometimes it might take a little while if they're short-staffed or you might have to wait a little bit at the cash register by the end of the day. They do go out of their way to make sure that the food is delicious and everything is accurate. I don't think they've ever messed up my order.

Atmosphere: 5

Food: 5

Service: 5

Abraham abdallah

Desperately need automated order machines. This experience at 3am and im the only vehicle in the drive thru and they dont know there's a customer waiting to place an order.... they are not 24hrs, website says 24hrs but its not, false advertisement.

Flower Vision

The employees are super friendly, but they've messed up my order a few times. I've ordered hot chocolate a couple of times, and it's either not hot enough or it's watered down. Once, I even had to go back because they gave me coffee instead of hot chocolate. This morning, I ordered oatmeal and a hash brown. I probably should've checked my bag before I drove off, but when I got to work, there was no hash brown.

Atmosphere: 3

Food: 2

Service: 2

Robyn Story

Pretty good except they can't seem to get my coffee orders right!

Atmosphere: 5

Food: 3

Service: 3

Keri Campus

Donna is great never a problem when she takes our order.

Atmosphere: 4

Food: 5

Service: 5

Xatxiry Moran

Lady in the first window with glasses and old was rude as hell. We told her we had a code she said it was invalid but knew the name. She yelled at us and made faces at us. Poor customer service.

Arthur Matlosz

Incomplete order- missed my buritto.

Atmosphere: 1

Food: 1

Service: 1

Kevin Ketvertis

Surprised how fast they were for how busy they were

Atmosphere: 5

Food: 5

Service: 5

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