After a long day working my family wanted to surprise me with a coffee the usual place was already closed so the decided to drive here, the line was long and it took them about 10 minutes to get my coffee, and when they gave it to me it felt lighter, so this is what we got, charged for a venti but received a tall, what a disappointment, I know mistakes can happen and because they were busy probably the amout was miscalculated, but say that and dont charge for one size and give less!
Food: 1
Service: 1
Sandy Lomalie
Love the staff at this location! Everyone is always so helpful and welcoming! Coffee always tastes fresh and delicious in the morning!
Atmosphere: 5
Food: 5
Service: 5
Carmen otero
Consistently even when ordering ahead I get told to park and have a 20 to 25 minute wait. This is the closest starbucks to my child's school I frequent often. I don't ever care about promotions or anything running i just want my coffee. Constantly being told to park and wait is annoying if you can't fill orders on a regular day dont do online ordering. Also maybe have some courtesy to your customers because being spoken to rudely doesn't go far in the service industry.
LeRoy G
Stopped by yesterday with my wife. Absolutely terrible service. Staff was rude. Drinks were awful. I don’t live in the area, was passing through after our kids cross country race. Expected more from Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Helen
I absolutely love this Starbucks, so I am very saddened to have to write this review... and it is all because of one person. It's true how one bad apple can truly ruin the bunch. I believe this man is a manager in the mornings and he is an absolute tyrant. He is a white, bald man, I believe his name is Chris? He is unpleasant, unkind, and frankly beyond disrespectful. This goes for the customers, but specifically to the other employees. Every morning when I get my coffee, I see this man barking orders and berating his employees. He seems to talk down to them so much that they look so beaten down and sad. It's incredibly heartbreaking to see. These employees are clearly just trying to do their jobs and he's making it impossible. On the other hand, the baristas themselves are AMAZING! They are the ONLY reason I gave this store more than one star. I often interact with them and they are delightful and beyond helpful. Most of them, of course. However, when I have to interact with the bald, white man, my day instantly gets worse. I hope a higher up sees the reviews regarding this man specifically, and does something about it. Or even better, I hope HE sees them and checks himself. Because his behavior is just unacceptable. To this Chris guy, you have amazing employees and you need to treat them with respect. Do better... Or you will be the demise of your store. That I can guarantee.
Atmosphere: 1
Food: 4
Service: 2
Lisette Garcia
Girl with pink tattoos on neck had a terrible attitude and didn’t even put my drink in the pickup area just threw it to the side so I had to ask if this was my drink and she said she threw it to the side because she had to remake it admitting she threw just because she had to remake it. Terrible terrible girl. I am so disappointed with this place. I will make sure none of my friends go here specifically for this worker.
Roberta Sprague
I just want to mention that these bathrooms are locked, and you need a code to get in. I am terrible with numbers and literally can never get into the bathroom. So I just want Starbucks to know. This is my latest favorite feature... locked bathrooms are ridiculous. I have to try and remember not to go to these locations.
Service: 4
A SFX
Workers are nice. Corporate should give them more help than they have. Send more workers to assist
Rebecca “Becca” Harte
pretty girl with blonde hair was nice
Atmosphere: 4
Food: 4
Service: 4
N Z
This location service is so shit when their managers are there. The white short skinny lady with blonde hair and the bigger bald tatted white guy….. the attitude is insane. They’re very salty and quick to snap at you and not allow you to speak. Very defensive for no good reason. The girl made my drink incorrectly…. This is the second time they make it with whole milk when the request was soy…. For dietary/ allergy reasons….. they will not realize unless you mention it. In this case when she heard me say soy at the window she took the drink back because she realized she made it with whole milk….. the other time I had to come back and the guy who usually makes my drinks right told me it was made with whole milk because the girl at the cashier didn’t type soy. Like why can’t they just do their job and be attentive ? So it’s my fault for asking them to remake it??? Take accountability.
2. $8-9 for a drink is valid for me to not leave until I’m satisfied. As most people would agree. We’re paying and being loyal customers there’s no reason to be rude and make customers uncomfortable.
I had to tell the white man at the window to let me speak…. He barely asked me what I needed and I barely got to explain what had happened … (again barista’s fault) not to mention me waiting at the window for a while for a straw…. Her coming back confused. They’re just confused. The girls are always chatting and frolicking around. Nobody wants to do their job these days and it’s the customer’s fault??? Don’t come to the window defensive when you don’t even know what’s happening.
I do not like how the white man spoke to me today, and when I went to park my car I saw him staring at me from a far…. Like what more do you want????
I hate to be a Karen or a problematic person. But I hate to be put in these situations and not speak up for myself. Especially when I’m not in the wrong. No need for the embarrassment. I’m a loyal customer I come here almost everyday. Now I’m not comfortable doing so considering you just embarrassed me in front of the employees. The entitlement from management is crazy. I’m the one paying you, should I have been rude you should still do your job right.
Very weird. Very rude. I’d avoid this location. I come here almost everyday. I’d rather be a paying customer elsewhere.
Besides that there’s a few great baristas there. I’d hope find a better job opportunity with amazing managers. (:
Your boycotted. Sorry and to quality of coffee is gone down. Plenty of good coffee down the road.
Ahmed Abdelaziz
The food sucks. Should be eliminated.
Atmosphere: 5
Food: 2
Service: 5
Delegation 59
Thanks for a nice experience on an early Sunday morning. Soft music that preserves the early morning quiet time that is so precious in our hyper-busy society. My favest Starbucks store by far! Great service, nice baristas and the cleanest store.💯☺️
Atmosphere: 5
Food: 5
Service: 5
Marie Rodriguez
Staff is very rude and unprofessional female employee refused to give her name or number for management and seemed unwilling to help at all
Atmosphere: 1
Food: 1
Service: 1
philip d
Employees are very kind. They make drinks good. I come here a lot and it never disappoints. NEVER! Their breakfast is pretty good too. While the price is very high so is the quality. You can expect that your order will come out great. It is quiet and peaceful. Perfect for online workers and students trying to snack, study, and relax.
After a long day working my family wanted to surprise me with a coffee the usual place was already closed so the decided to drive here, the line was long and it took them about 10 minutes to get my coffee, and when they gave it to me it felt lighter, so this is what we got, charged for a venti but received a tall, what a disappointment, I know mistakes can happen and because they were busy probably the amout was miscalculated, but say that and dont charge for one size and give less!
Food: 1
Service: 1
Love the staff at this location! Everyone is always so helpful and welcoming! Coffee always tastes fresh and delicious in the morning!
Atmosphere: 5
Food: 5
Service: 5
Consistently even when ordering ahead I get told to park and have a 20 to 25 minute wait. This is the closest starbucks to my child's school I frequent often. I don't ever care about promotions or anything running i just want my coffee. Constantly being told to park and wait is annoying if you can't fill orders on a regular day dont do online ordering. Also maybe have some courtesy to your customers because being spoken to rudely doesn't go far in the service industry.
Stopped by yesterday with my wife. Absolutely terrible service. Staff was rude. Drinks were awful. I don’t live in the area, was passing through after our kids cross country race. Expected more from Starbucks.
Atmosphere: 3
Food: 1
Service: 1
I absolutely love this Starbucks, so I am very saddened to have to write this review... and it is all because of one person. It's true how one bad apple can truly ruin the bunch. I believe this man is a manager in the mornings and he is an absolute tyrant. He is a white, bald man, I believe his name is Chris? He is unpleasant, unkind, and frankly beyond disrespectful. This goes for the customers, but specifically to the other employees. Every morning when I get my coffee, I see this man barking orders and berating his employees. He seems to talk down to them so much that they look so beaten down and sad. It's incredibly heartbreaking to see. These employees are clearly just trying to do their jobs and he's making it impossible. On the other hand, the baristas themselves are AMAZING! They are the ONLY reason I gave this store more than one star. I often interact with them and they are delightful and beyond helpful. Most of them, of course. However, when I have to interact with the bald, white man, my day instantly gets worse. I hope a higher up sees the reviews regarding this man specifically, and does something about it. Or even better, I hope HE sees them and checks himself. Because his behavior is just unacceptable. To this Chris guy, you have amazing employees and you need to treat them with respect. Do better... Or you will be the demise of your store. That I can guarantee.
Atmosphere: 1
Food: 4
Service: 2
Girl with pink tattoos on neck had a terrible attitude and didn’t even put my drink in the pickup area just threw it to the side so I had to ask if this was my drink and she said she threw it to the side because she had to remake it admitting she threw just because she had to remake it. Terrible terrible girl. I am so disappointed with this place. I will make sure none of my friends go here specifically for this worker.
I just want to mention that these bathrooms are locked, and you need a code to get in. I am terrible with numbers and literally can never get into the bathroom. So I just want Starbucks to know. This is my latest favorite feature... locked bathrooms are ridiculous. I have to try and remember not to go to these locations.
Service: 4
Workers are nice. Corporate should give them more help than they have. Send more workers to assist
pretty girl with blonde hair was nice
Atmosphere: 4
Food: 4
Service: 4
This location service is so shit when their managers are there. The white short skinny lady with blonde hair and the bigger bald tatted white guy….. the attitude is insane. They’re very salty and quick to snap at you and not allow you to speak. Very defensive for no good reason. The girl made my drink incorrectly…. This is the second time they make it with whole milk when the request was soy…. For dietary/ allergy reasons….. they will not realize unless you mention it. In this case when she heard me say soy at the window she took the drink back because she realized she made it with whole milk….. the other time I had to come back and the guy who usually makes my drinks right told me it was made with whole milk because the girl at the cashier didn’t type soy. Like why can’t they just do their job and be attentive ? So it’s my fault for asking them to remake it??? Take accountability.
2. $8-9 for a drink is valid for me to not leave until I’m satisfied. As most people would agree. We’re paying and being loyal customers there’s no reason to be rude and make customers uncomfortable.
I had to tell the white man at the window to let me speak…. He barely asked me what I needed and I barely got to explain what had happened … (again barista’s fault) not to mention me waiting at the window for a while for a straw…. Her coming back confused. They’re just confused. The girls are always chatting and frolicking around. Nobody wants to do their job these days and it’s the customer’s fault??? Don’t come to the window defensive when you don’t even know what’s happening.
I do not like how the white man spoke to me today, and when I went to park my car I saw him staring at me from a far…. Like what more do you want????
I hate to be a Karen or a problematic person. But I hate to be put in these situations and not speak up for myself. Especially when I’m not in the wrong. No need for the embarrassment. I’m a loyal customer I come here almost everyday. Now I’m not comfortable doing so considering you just embarrassed me in front of the employees.
The entitlement from management is crazy. I’m the one paying you, should I have been rude you should still do your job right.
Very weird. Very rude. I’d avoid this location.
I come here almost everyday. I’d rather be a paying customer elsewhere.
Besides that there’s a few great baristas there. I’d hope find a better job opportunity with amazing managers. (:
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Your boycotted. Sorry and to quality of coffee is gone down. Plenty of good coffee down the road.
The food sucks. Should be eliminated.
Atmosphere: 5
Food: 2
Service: 5
Thanks for a nice experience on an early Sunday morning.
Soft music that preserves the early morning quiet time that is so precious in our hyper-busy society.
My favest Starbucks store by far!
Great service, nice baristas and the cleanest store.💯☺️
Atmosphere: 5
Food: 5
Service: 5
Staff is very rude and unprofessional female employee refused to give her name or number for management and seemed unwilling to help at all
Atmosphere: 1
Food: 1
Service: 1
Employees are very kind. They make drinks good. I come here a lot and it never disappoints. NEVER! Their breakfast is pretty good too. While the price is very high so is the quality. You can expect that your order will come out great. It is quiet and peaceful. Perfect for online workers and students trying to snack, study, and relax.
Atmosphere: 5
Food: 5
Service: 5
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