Chipotle Mexican Grill

18W050 W 22nd St, Oakbrook Terrace
(630) 627-6610

Recent Reviews

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T Bachman

It’s a chipotle so the food is relatively healthy. It’s pretty tasty. It’s pretty consistent. The portions are smaller than they were three years ago, but like I said, it’s chipotle.

Atmosphere: 5

Food: 5

Service: 5

Riley Piszczek

I ordered a double carne asada burrito bowl and added extra chicken on uber eats. Costed me $20 before taxes, fees, and tip…. When I got it, there was barely any meat. Absolute ripoff. Have had this happen to me on multiple occasions. Only order in person from this store so they can’t rip you off.

Food: 1

Service: 1

Claudia

Chipotle you need to do better when it comes to customer service. I walked in to your restaurant and a young took my order. By the time she asked for the last of the ingredients, I asked for cheese and sour cream only. She then told me that they didn’t have any and were out. If this was brought up to my attention before I wouldn’t gotten my food. So I asked that since there is no cheese if it could be replaced with the queso and was told that it would be an upcharge which amazed me more as other places would make a substitute exception but not even that was offered. Where has our service gone into

Atmosphere: 1

Service: 1

Igor Shne

👍🏻

Atmosphere: 5

Food: 5

Service: 5

Aakanksha D

The food is fine but they often mess up online orders. Two times I ordered a burrito and they give me a bowl instead. It's not the biggest deal but is it so hard to get what you ask for? The portions are small too. You're better off ordering in person

REG P

Manager gave me a hard time because I returned some chips that were stale to show my appreciation, I offered to buy some more food and just put that money return towards my next purchase, and he refused. He asked for a receipt and credit card wow!!! He must’ve thought I didn’t have the receipt or the credit card. I didn’t think I needed but I did show it to him. He’d rather just give me a return as I was placing my order, he called me back to the register to remove A empty bag that I left on the counter, (chipotles bag), ’ the chips were in all this with an attitude. Wow!!!! I just turned around and walked out. I will never go back to that Please again because of the customer service. I didn’t deserve that Humiliation I’ve been going there a long time over 20 years, IM NEVER GOING BACK TO THAT STORE AGAIN .

Atmosphere: 1

Food: 3

Service: 1

Jiyoun K

the food is way too SALTY here compared to other chipotle locations.
will not be returning to this location.

Dymond Amari

The wait to be serviced is poorly managed. Often I’ve visited this location and you’re waiting roughly 5-10 minutes to be serviced because they leave one person to make the food and ring you out.

MOE

Paid $14 and left hungry. SAD

Jennifer BB

The staff was very friendly & fast. We enjoyed their mixed music on the sound system, too!

Pablo D.

Giving this food service despite getting ungrateful and very rude customers is hard, so from the bottom of my heart, congratulations! I spent 25 mins inside just to eat a burrito (regular chipotle style, nothing cold and all good as usual) and I had to experience and hear a lot of demanding customers asking for three or four extras (for free of course) and being very rude to the staff. However, the staff was always calm and polite, so again, good job!!!

kevin ahern

Went there on Friday night. Tacos (Barbacoa & carnitas) were meh. Chips were stale. Queso was straight up awful, as if it came from a 2 year old food service can. Yuck.

Garon Gangi

Best place to get a burrito in my experience

Eric Heerema

One the better Chipotles you will find.

Atmosphere: 5

Food: 5

Service: 5

Antonio Soto

Always good always friendly 😁 in and out speedy service.

Atmosphere: 5

Food: 5

Service: 5

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