Dunkin'
17W460 W 22nd St, Oakbrook Terrace
(708) 622-8008
Recent Reviews
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I order a warm coffee cake but it wasn’t warm and they say it couldn’t be warm because cross contamination that they don’t warm anything with sugar which is bizarre because in any other dunkin’ that I have order it gets warmed Also I order some munchkins and a doughnut and everything was mix in one bag not good nothing was separated
Doesn’t allow two separate orders within the drive thru? I buy donuts for a nearby customer of my business… Looks like ill be visiting a different Dunkin to tailor to my needs. Never had this problem any other Dunkin…😬
This Dunkin is a SCAM! BEWARE! I asked for light ice and the lady at the window got upset and said it was a .50c up charge with a attitude … I’ve never had a up charge for light ice. it’s bad enough a medium coffee is $6 and after 3 sips it’s already half way gone from all the ice they add to it. Take your hard earned money to a different location. The short haired lady is nothing but problems for that location and it wasn’t the first time I had an issue with her. But now I’m officially done with this location. SCAM!
The worst customer service I ever experienced at a Dunkin and I’ve been to many since I love their coffee but the manager, she had blond hair, short etc, was extremely rude. She made me feel like a 4th class citizen and made comments under her breathe. Not sure how she got a job in this industry since she fails all parts of customer service. She needs to be replaced or someone needs to take this up to corporate level. If you read this and you have a miserable life it doesn’t mean you need to reflect this on others who have a perfectly fine life. Go to therapy and get treated
Service was absolutely horrible here. Workers here are very rude. Wouldn’t recommend this Dunkin’ to my worst enemy.
The worst customer service I have ever experienced at a DD. Placed an online order, they first gave me the wrong order and then the rudest woman at the drive thru (she had short hair may have been a manager) refused to be of any help. I confirmed the name on the order, the location and provided my receipt. Instead of helping she argued she didn’t have the order and there was nothing she could do. She offered no assistance and told me I would have to wait for it to come through and kept showing me the other persons receipt which had nothing to do with me. She could have offered to make my order or atleast do something other than have a bad attitude. Would never return to this DD, awful customer service!
Had to have the lady make my order twice. I don't think my order registered in her head although she read it back to me.
This DD by far is the worst establishment I've ever patronized. Their customer service is terrible. Employees have no clue of hospitality and providing customer service. The employees are so focused on drive thru orders they disregard walk in customers.
I will never set foot in this DD again. I would rather get my coffee from a gas station. SMGDH
Women who work here are very RUDE!!! i work down the street and every coworker had expierenced the same snarky attitudes I didn’t order a drink correct and when I went to the window the women with the short blonde hair said for future reference this is how you order it!!
Friendly service and food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Maple Sugar Bacon Breakfast Sandwich
Restaurantji Recommends
Ordered the sausage, egg and cheese croissant (without the egg)... it was TERRIBLE... the sausage tasted like a piece of rubber and was basically flavorless... I wasted my money big time! Never going to get anything from Dunkin Donuts again, unless it's a donut or coffee...
Atmosphere: 2
Food: 1
Service: 2
This is by far the best Dunkin out there! Friendliest employees, most efficient (the employees really move the line) , and best ice:coffee ratio out there!
A typical dunkin, fast, ok donuts good coffee
Atmosphere: 3
Food: 3
Service: 3
I ran on dunkin
Disappointed!
Food: 1
Service: 1
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