Dunkin'
17W460 W 22nd St, Oakbrook Terrace
(708) 622-8008
Recent Reviews
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Waited 25 minutes before finally receiving my order… 12 count of donuts. Ignored multiple times.
Service: 1
Food is always burnt and they don’t honor coupons
Food: 1
Service: 1
My morning dunkin location for my weekend festivities and they always give me good service. Patience and helpful and i never run until long line wait times. My order is always made well too.
Atmosphere: 4
Food: 5
Service: 5
This Dunkin This one is a 💎 everything is on point ♥
I love Sara and the team they are Da Best.
Atmosphere: 5
Food: 5
Service: 5
here is raw dough in a croissant I paid and received a disgusting croissant
Food: 1
When I got home I had to leave a review because this location just made me the best iced coffee of my life. YUM! Every time I go here, they are so sweet. I'm sad I keep forgetting to get his name, but one man in particular (freckles!) who works here always greets me by name and is SO kind. He just radiates positive energy; puts a smile on my face every visit. I go into an office nearby 1x/month and my treat of going to this Dunkin is always what I look forward to!
Food: 5
Service: 5
Always fast and friendly service at this Dunkin'!!!!
Atmosphere: 4
Food: 4
Service: 5
It's good for a quick coffee
Atmosphere: 3
Food: 3
Service: 3
Service was great, but I came in before 8 am and the donuts tasted like they were already a day old
Atmosphere: 3
Food: 1
Service: 4
I order a warm coffee cake but it wasn’t warm and they say it couldn’t be warm because cross contamination that they don’t warm anything with sugar which is bizarre because in any other dunkin’ that I have order it gets warmed Also I order some munchkins and a doughnut and everything was mix in one bag not good nothing was separated
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Doesn’t allow two separate orders within the drive thru? I buy donuts for a nearby customer of my business… Looks like ill be visiting a different Dunkin to tailor to my needs. Never had this problem any other Dunkin…😬
This Dunkin is a SCAM! BEWARE! I asked for light ice and the lady at the window got upset and said it was a .50c up charge with a attitude … I’ve never had a up charge for light ice. it’s bad enough a medium coffee is $6 and after 3 sips it’s already half way gone from all the ice they add to it. Take your hard earned money to a different location. The short haired lady is nothing but problems for that location and it wasn’t the first time I had an issue with her. But now I’m officially done with this location. SCAM!
The worst customer service I ever experienced at a Dunkin and I’ve been to many since I love their coffee but the manager, she had blond hair, short etc, was extremely rude. She made me feel like a 4th class citizen and made comments under her breathe. Not sure how she got a job in this industry since she fails all parts of customer service. She needs to be replaced or someone needs to take this up to corporate level. If you read this and you have a miserable life it doesn’t mean you need to reflect this on others who have a perfectly fine life. Go to therapy and get treated
Service was absolutely horrible here. Workers here are very rude. Wouldn’t recommend this Dunkin’ to my worst enemy.
The worst customer service I have ever experienced at a DD. Placed an online order, they first gave me the wrong order and then the rudest woman at the drive thru (she had short hair may have been a manager) refused to be of any help. I confirmed the name on the order, the location and provided my receipt. Instead of helping she argued she didn’t have the order and there was nothing she could do. She offered no assistance and told me I would have to wait for it to come through and kept showing me the other persons receipt which had nothing to do with me. She could have offered to make my order or atleast do something other than have a bad attitude. Would never return to this DD, awful customer service!
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