Great meet and greet with colleagues from California, Florida and Indiana. Noise level was minimal. Nice restaurant for first time deep-dishers.
Bill
First time at Lou's. The pizza and service were great. I actually went back recently and enjoyed it just as much. Great deep dish pizza.
Ken
It was not what were used to there. The pizza came out and was sitting behind us for a good 5 minutes before the server came to serve it. Drinks were not refilled when empty during our salad.
Patti
We ate outside since it was so cold inside. Pizzas were great! The Family size salads are huge - recommend getting the dressing on the side if you have leftovers for the next day
Wendee
We have enjoyed dining at Lou Malnati's in Oak Brook on two occasions now. We have taken advantage of the delicious and generous Happy Hour menu, plus a caesar salad of course. The food is delicious, the price amazing and the setting and service were great too. If you are planing to come out on a Friday, reservations are recommended.
ChrisS
My wife and I had a good experience. We'll definitely come back if we're in the area. The only thing is, we were hoping they would at least offer a free dessert for someone celebrating special occasions like a birthday or anniversary.
earle
Server was not friendly at all. It was like she had better places to be. Orders came out nearly 20 minutes apart.
Robert
This Lous was built on the concept of turning customers. Was there during lunch and it was at most 1/2,full. Sadly, it was almost impossible to have a conversation as the noise in the restaurant was ridiculous. Sooooo noisy people leave to hear themselves. This is a carry out only location...unless you bring megaphones for everyone to use at your table
Saud H
Great consistency in food
Atmosphere: 5
Food: 5
Service: 5
Dawn
We've now dined twice and had Sergio twice as a server. He's not attentive. I had to ask twice for a coke for my son. I had to ask several times about a drink menu. Italian margarita was pure salt. Blood Mary was super spicy. We had to ask several times for a menu. Two other servers came by because our drinks were empty and then we had dishes sitting on the table. My son has a lot of food allergies. Both times the pizza was bland. We had asked for a different sauce. Again, server didn't listen. Also was dismissive of allergy concerns. “They've been told about his gluten allergies and all that.” (We've never had a problem at Giordano's). My son said his tummy hurt, again, to the point we finished our meal and then ordered a gluten-free pizza as take out from Giordano's after our meal. We did love the fade painting for kids. She was great. We were told she is there the Saturday before a holiday. Atmosphere is nice but really disappointed, twice now, with the service. It's too bad. It seems to be this particular server.
I moved from the Chicago area to Austin, TX 7 years ago and Lou Malnati's is always on my to do list when I'm in town. I sat at the bar and received excellent service from Maddie. The pizza was great, as always! In fact, my personal pan pizza was so good, I ordered a second one to go.
Presley
Amazing service and food!!!!!! Atmosphere was casual and comfy! As someone who has never had Chicago style pizza but was too tired to go downtown I loved the entire experience!
Scott
Excellent food and service. Was seated right away Lunch special was a mini and a salad. Perfect for lunch. I know sausage is the traditional but the pepperoni was better.
Justin
We thoroughly enjoyed this Lou's location. We had reservations and got seated promptly. Service was great and food was also great. Restaurant was clean and liked the decor. We will be back...highly recommend!
Maria Mansoor
Really disappointed with Makkah Catering. We ordered biryani for 15 people for iftar, and they confirmed it via text 3 days in advance. But when we went to pick it up, they denied having our order, even after we showed proof! Left us with no food just an hour before iftaar
We loved their biryani, but this was a huge letdown. If they had run out of food, they should have just been honest instead of lying and leaving us stranded with 15 fasting guests. Never going back after this.
Great meet and greet with colleagues from California, Florida and Indiana. Noise level was minimal. Nice restaurant for first time deep-dishers.
First time at Lou's. The pizza and service were great. I actually went back recently and enjoyed it just as much. Great deep dish pizza.
It was not what were used to there. The pizza came out and was sitting behind us for a good 5 minutes before the server came to serve it. Drinks were not refilled when empty during our salad.
We ate outside since it was so cold inside. Pizzas were great! The Family size salads are huge - recommend getting the dressing on the side if you have leftovers for the next day
We have enjoyed dining at Lou Malnati's in Oak Brook on two occasions now. We have taken advantage of the delicious and generous Happy Hour menu, plus a caesar salad of course. The food is delicious, the price amazing and the setting and service were great too. If you are planing to come out on a Friday, reservations are recommended.
My wife and I had a good experience. We'll definitely come back if we're in the area. The only thing is, we were hoping they would at least offer a free dessert for someone celebrating special occasions like a birthday or anniversary.
Server was not friendly at all. It was like she had better places to be. Orders came out nearly 20 minutes apart.
This Lous was built on the concept of turning customers. Was there during lunch and it was at most 1/2,full. Sadly, it was almost impossible to have a conversation as the noise in the restaurant was ridiculous. Sooooo noisy people leave to hear themselves. This is a carry out only location...unless you bring megaphones for everyone to use at your table
Great consistency in food
Atmosphere: 5
Food: 5
Service: 5
We've now dined twice and had Sergio twice as a server. He's not attentive. I had to ask twice for a coke for my son. I had to ask several times about a drink menu. Italian margarita was pure salt. Blood Mary was super spicy. We had to ask several times for a menu. Two other servers came by because our drinks were empty and then we had dishes sitting on the table. My son has a lot of food allergies. Both times the pizza was bland. We had asked for a different sauce. Again, server didn't listen. Also was dismissive of allergy concerns. “They've been told about his gluten allergies and all that.” (We've never had a problem at Giordano's). My son said his tummy hurt, again, to the point we finished our meal and then ordered a gluten-free pizza as take out from Giordano's after our meal. We did love the fade painting for kids. She was great. We were told she is there the Saturday before a holiday. Atmosphere is nice but really disappointed, twice now, with the service. It's too bad. It seems to be this particular server.
Restaurantji Recommends
I moved from the Chicago area to Austin, TX 7 years ago and Lou Malnati's is always on my to do list when I'm in town. I sat at the bar and received excellent service from Maddie. The pizza was great, as always! In fact, my personal pan pizza was so good, I ordered a second one to go.
Amazing service and food!!!!!! Atmosphere was casual and comfy! As someone who has never had Chicago style pizza but was too tired to go downtown I loved the entire experience!
Excellent food and service. Was seated right away Lunch special was a mini and a salad. Perfect for lunch. I know sausage is the traditional but the pepperoni was better.
We thoroughly enjoyed this Lou's location. We had reservations and got seated promptly. Service was great and food was also great. Restaurant was clean and liked the decor. We will be back...highly recommend!
Really disappointed with Makkah Catering. We ordered biryani for 15 people for iftar, and they confirmed it via text 3 days in advance. But when we went to pick it up, they denied having our order, even after we showed proof! Left us with no food just an hour before iftaar
We loved their biryani, but this was a huge letdown. If they had run out of food, they should have just been honest instead of lying and leaving us stranded with 15 fasting guests. Never going back after this.
Service: 1
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