Stan's Donuts & Coffee

Donuts are great but service is absolutely terrible every time I go to this location. Do not order online. They will act like you’re invisible when you walk up to the online order pickup sign. I stood there staring at them for 20 minutes before someone finally had the awareness to ask what if I was waiting on an order. My order had been sitting on a shelf back there the entire time I was waiting. If they had even decent customer service skills then I wouldn’t have had to waste my time in there. Absolutely terrible experience.

Atmosphere: 4

Food: 4

Service: 1

Take out two glaze donuts and a cup of hot coffee the coffee was cold and when I told the young lady she asked what did I want her to do make a fresh pot Wow just keep it thanks but no thanks $8.+ For crappy food and service

I like my iced coffee without coffee grounds. My only take away is hold the coffee grounds. The service here is amazing; I’m always greeted with a smile and cheerful attitude. I typically use the app to pre-order on my way to work. I wouldn’t wanna be that person to order a bunch of things or give a complicated order in the drive thru and hold up someone else who orders OTW to work.

Atmosphere: 5

Food: 3

Service: 5

Location has a fruit fly problem. Flies were stuck to the glazed doughnuts

Outstanding

Atmosphere: 5

Food: 5

Service: 5

Always a great time going to Stan’s Donuts! But Jeff at this location is amazing at their job! Very welcoming, friendly and funny.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Cute place. Clean. The staff were so friendly and helpful. I saw the barista make our drinks and they took the utmost care into making our drinks and they were delicious - thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Jef was awesome. He was friendly and kind. The donuts were great. My son loved the way Jef helped us.

Heard so much about this place. Finally, tried it. A very clean shop. Great Customer Service. Ordered a dozen donuts for the family, then some of my favorites. The donuts were very tasty. My only issue is with the Apple Fritters. They are huge, but I expected more apple chunks/slices inside the donut.

Atmosphere: 5

Food: 4

Service: 5

The best doughnut I have ever had!!! The drink menu is basic but they can customize pretty much anything.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Doughnut, Old Fashioned Donuts

Will Never go back. The manager, bald guy was wearing ( shorts and crocks ) like what the heck. Does anybody ever dress accordingly anymore? Was playing with the elastic on his shorts and touching cups. So gross!!!! Eewwwe. Threw all I purchased in the garbage.

Atmosphere: 1

Food: 1

Service: 1

3.5 stars. Recommend going early when the donuts are fresh.

It is not the old-fashioned donut from your mom and pop era. But down they are good and they are decent size!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry Cream Cheese, Lemon Pistachio Old Fashioned, Old Fashioned Donuts, Donut

I certainly was eating with my eyes when we first went inside Stan's donuts esp flavors I haven't had.
The donuts are pricier than what I would normally buy. "Standards" were $2.30 but we picked mostly "specialty"s @$3.30 and "dough boys best" @$4.30, cruffins @~ $6. Since we were just visiting, thought of it as a treat to bring back home.
Taste-wise, most were on the too-sweet side. 1/2 was ok for me. Except for the biscoff and cruffins which were good. Not enough fillings though. 3.5 for the donuts.
Added points for the ambiance. Like an old school diner with high tops, booths and some more comfy chairs so wouldn't mind sitting there for a bit.

The donuts are pricier than what I would normally buy. "Standards" were $2.30 but we picked mostly "specialty"s @$3.30 and "dough boys best" @$4.30, cruffins @~ $6. Since we were just visiting, thought of it as a treat to bring back home.
Taste-wise, most were on the too-sweet side. 1/2 was ok for me. Except for the biscoff and cruffins which were good. Not enough fillings though. 3.5 for the donuts.
Added points for the ambiance. Like an old school diner with high tops, booths and some more comfy chairs so wouldn't mind sitting there for a bit.

Atmosphere: 5

Food: 3

Service: 5

Asked google where there was a Star Bucks and it directed us to “Star Bucks” next to Wendy’s and of course when we got there it was Stan’s donuts? . When walking in we could tell that it was once a Star Bucks (based off the shell of the coffee shop, etc.. Not a bad thing. Customer service was excellent. We purchased vanilla sprinkles, glazed , toasted plain bagel with cream cheese and to vanilla lattes. The vanilla sprinkle was outstanding (like if it was made five minutes before we walked in) the Glazed was excellent but we loved the vanilla sprinkles more. Bagel was ok, nothing to write home about. The coffee was really good. You guys should look at opening one in downtown Naperville!! Overall a double thumbs up- thank you for the great experience.

Atmosphere: 4

Food: 4

Service: 5