Subway

17W627 Roosevelt Rd, Oakbrook Terrace
(630) 424-9088

Recent Reviews

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Nicolas Linares

Found a little roach in my food. Officially grossed out… I want my $14 refund!!!!

Food: 1

Lavelle Beiler

We were greeted in a friendly manner as soon as we walked in the door. The three ladies working seemed to enjoy their job and did it well. The service was great and the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

J I

Went in-person to get a sandwich for Lunch. Woman behind the counter asked me twice the kind of cheese I wanted, and toasted or not, after I clearly answered her the first time. Besides that no real problems or issues. They just need to pay closer attention to the details of customer orders.

Food: 4

Service: 3

Nadella vikas

Worst Subway ever. Worst experience in my history of going to subway. They don’t maintain the breads or sauces or sides which we want. They just give what they have. But while placing an order through subway app. It shows everything is there. But when we went to pick the order, they say we don’t have this we don’t have that. Totally worse. When they don’t have something in the store they need to keep it not available in the subway app too. Worst maintenance. Don’t come here.

Jocelyn Soto

9:15 pm. This is my local subway and the Indian guy was very rude. He seemed so bothered when we walked in. We started ordering and was stingy with the jalapeño on my sister sandwich. When he asked if it was for here or to go we said it was for here and he gave us a dirty look while looking at the clock as if we need to be quick about it. He then proceeded to give try to get my attention by tapping roughly his knife on the countertop while I was asking my sister what toppings she wanted. Not only was he rude but unprofessional because he had an AirPod on while being on the phone it looked like, couldn’t understand what he was saying because he was speaking his native language. I am very disappointed because I always go to this location since it’s so close to me and thought I could have a nice dinner. Can we please have nicer workers who make me feel welcomed/ comfortable. This is something I’ll never understand about places like this, if you don’t want to work then why show up ? If the job is not going to get done well. 0/10

Sam Bratcher

Very friendly. Great service.

James Leyva

I have had a final straw moment with this location, the Ice for their fountain drinks always having black specks in it. Finally to today when I had placed an order for pickup I ordered a rotisserie chicken footlong and a roast beef footlong for my mother. My sandwich was ok but light on the chicken, My mother's sandwich however only had 3 slices of roast beef than the standard 12 that you should receive in a footlong! My mother called the location only to have them say that they couldn't hear a word that she was saying. I came to realize that they'll skimp on your food if you're not there in person to order. Only order in person from this location and avoid the ice.

Atmosphere: 3

Food: 2

Service: 1

Mi Problema Con Todo

Clean, good food, nice staff!

Atmosphere: 5

Food: 5

Service: 5

Dalia Tanairy

Lady was rude refused to give more napkins and was rude saying owner doesn’t want napkins out in open

Atmosphere: 1

Food: 4

Service: 1

Laura Smith

Very disappointed in the customer service by the LOUD mouth Indian woman. She won't shut up. Non Stop talks in an Indian language almost like she is talking about non Indian speaking customers condemning them. She hides napkins and when you ask for some she will hand you 2 or 3 maybe. Ask for more you get the stink eye.
I have also filed a complaint with Subway only to get an automated generated apology email back couple days later.

She definitely needs customer service training badly! She is negative score in customer service.

Atmosphere: 1

Food: 3

Service: 1

Todd Studebaker

Very friendly and helpful

Atmosphere: 5

Food: 5

Service: 5

Rob Fischer

Best subway around. Made my food perfect and followed directions exactly! Very friendly! Thanks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Salads

Michele Lynn

This is my favorite Subway the bread is always fresh the sandwiches are always made perfectly and the guy who makes my sandwich always puts new gloves and washes his hands before putting them on!!!!!!!!! He's the best sandwich maker! Thank you for making my experience there always

Atmosphere: 5

Food: 5

Service: 5

Qubaid Ahmed

Subway is open all night with dunken donuts also inside the same place and also you can shop for soft drinks and ice creams. The best place to go around with your family and friends

Atmosphere: 5

Food: 5

Service: 5

Nodee McNeal

Server preparing our sandwiches took her time and our veggie subway was just what we needed to give sustenance for the remainder of our evening.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Veggie Delite Sandwich

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