Husband went for a replacement blizzard that was messed up previously the other day and they messed it up again. I don’t understand how it’s so hard to get a blizzard correct. It’s different every time we go, never know what your gonna get. Is it gonna be vanilla, is it gonna be chocolate are they gonna get the candies correct? Not likely. 50% of the time it’s just plain ice cream at the bottom no candy blended all the way down. When you pay $7/8 for one it should be correct. Also very disappointing they changed the hamburger patties so something much cheaper and dryer. Going to quit coming eventually because it’s always wrong and food is usually cold..
As another reviewer said a year ago, wildly inconsistent blizzards. Nothings changed.
Atmosphere: 2
Food: 1
Service: 1
Jackson Ronje
I went to Dairy Queen on Dec 13 and got gravy for my chicken strips and it was literally pure water and not really gravy
Atmosphere: 1
Food: 1
Service: 1
Danyell McQuary
Friendly quick service Hot and tasty food Clean restaurant
Atmosphere: 4
Food: 3
Service: 4
Mamie Hatley
Look at photo attached chilli dog ,no cheese but add onions. These pieces of onion are whole and it's the peel of onion you discard. Several incidents means I'll have to have a hot dog down the street and not DQ
Atmosphere: 5
Food: 1
Service: 3
Richard Western
Didn't get food but wife and kid had craving for ice cream. Love the soft-serve. Just hated waiting in line for 15 minutes for just ice cream cones. I know prices are up everywhere, but around $10 for a couple ice creams seems a bit much.
Food: 5
Service: 4
Daniel Golarz
I'd like to thank this Dairy Queen for not playing loud music in their store. Hard to find these days.
Atmosphere: 5
Food: 5
Service: 5
Sweets
Went through the drive thru to order my kids some food. There was maybe 3 cars in front of me no big deal. Went I got to the window was handed the bag with the food in it ( I should have checked it) especially while waiting for the blizzards to be made. Anyways got home gave the kids their food. Youngest asked where his burger was... Crap. So got back in the car not looking at the time and only living 5 miles away, and by time I got to the location it was 5 after 10. Drove around to the window got their attention and told them what happened. I know they were kinda busy and stuff but the lady at the window who took my payment (asked if I wanted a receipt I said yes, didn't get it), handed me the bag was kinda rude about it. I was there 10 minutes ago. She got the manager who asked what my order was exactly, I told her she found the ticket and had my burger made. The manager was awesome. Had the burger not been for my kid I wouldnt have worried about it to much, but I appreciate her finding the ticket and how fast it was made.
Atmosphere: 5
Food: 4
Service: 3
Kelsie Bender
I don’t usually leave reviews for fast food places, but this Dairy Queen in O’Fallon truly deserves it. I’m flabbergasted that it says 4.3 stars instead of 5. The team here consistently goes above and beyond — their service is professional, the restaurant is always spotless, and they actually take pride in what they make. (Unlike the McDonalds down the street). You can tell they care about quality and customer experience, which really stands out compared to most fast food chains these days. The blizzards and ice creams are always made perfectly (never rushed or sloppy), and every visit feels like a bright spot in this town. This location sets the standard for how a franchise should be run.
Atmosphere: 5
Food: 5
Service: 5
Adam Fortner
Only person in line at time. Ordered burger at 11 and they are already microwaveing it bun and all. Ya its hot... and soggy and rubbery now. Thanks for the luch!!
Food: 1
Service: 3
Tony Rusteberg
Just stopped in sunday to buy a six pack of ice cream sandwiches in which I was CHARGED $ 18.00 FOR SIX! I looked at their online menu and its says $ 8.18 for six, they TOTALLY RIPPED ME OFF ! Never going back there ever again ....The girl serving was very rude also. BTW I live in Fairview Heights and run a small business in O'Fallon. I will make sure every one of My Customers do not patronize...
My food wasnt good bacon wasnt done,It was like they through our food together fries wasn't hot The coke was Good
Atmosphere: 1
Food: 1
Service: 1
David Craig
Best DQ in the area. Staff is attentive where other DQ locations have kids talking and playing with their phones. Great food and ice cream. One of our favorite places.
Atmosphere: 5
Food: 5
Service: 5
David Stuppy
Great food
Atmosphere: 5
Food: 5
Service: 5
Eric Unger
Tonight I was looking forward to my Buffalo tossed chicken strips and much to my disappointment and suprise I was told they no longer carry tossed tenders despite the giant picture of it staring at me from the drive thru menu board.. I ended up ordering it with the sauce on the side and it was mid at best. The people here are always super polite and accommodating so I was genuinely surprised as a kitchen worker myself that someone was to lazy to toss chicken strips..
Atmosphere: 2
Food: 1
Service: 5
Tiff Ani
Alway Fresh food, Always Great desserts, Always Fantastic Customer Service😊
Husband went for a replacement blizzard that was messed up previously the other day and they messed it up again. I don’t understand how it’s so hard to get a blizzard correct. It’s different every time we go, never know what your gonna get. Is it gonna be vanilla, is it gonna be chocolate are they gonna get the candies correct? Not likely. 50% of the time it’s just plain ice cream at the bottom no candy blended all the way down. When you pay $7/8 for one it should be correct. Also very disappointing they changed the hamburger patties so something much cheaper and dryer. Going to quit coming eventually because it’s always wrong and food is usually cold..
As another reviewer said a year ago, wildly inconsistent blizzards. Nothings changed.
Atmosphere: 2
Food: 1
Service: 1
I went to Dairy Queen on Dec 13 and got gravy for my chicken strips and it was literally pure water and not really gravy
Atmosphere: 1
Food: 1
Service: 1
Friendly quick service
Hot and tasty food
Clean restaurant
Atmosphere: 4
Food: 3
Service: 4
Look at photo attached chilli dog ,no cheese but add onions. These pieces of onion are whole and it's the peel of onion you discard. Several incidents means I'll have to have a hot dog down the street and not DQ
Atmosphere: 5
Food: 1
Service: 3
Didn't get food but wife and kid had craving for ice cream. Love the soft-serve. Just hated waiting in line for 15 minutes for just ice cream cones. I know prices are up everywhere, but around $10 for a couple ice creams seems a bit much.
Food: 5
Service: 4
I'd like to thank this Dairy Queen for not playing loud music in their store. Hard to find these days.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru to order my kids some food. There was maybe 3 cars in front of me no big deal. Went I got to the window was handed the bag with the food in it ( I should have checked it) especially while waiting for the blizzards to be made. Anyways got home gave the kids their food. Youngest asked where his burger was... Crap. So got back in the car not looking at the time and only living 5 miles away, and by time I got to the location it was 5 after 10. Drove around to the window got their attention and told them what happened. I know they were kinda busy and stuff but the lady at the window who took my payment (asked if I wanted a receipt I said yes, didn't get it), handed me the bag was kinda rude about it. I was there 10 minutes ago. She got the manager who asked what my order was exactly, I told her she found the ticket and had my burger made. The manager was awesome. Had the burger not been for my kid I wouldnt have worried about it to much, but I appreciate her finding the ticket and how fast it was made.
Atmosphere: 5
Food: 4
Service: 3
I don’t usually leave reviews for fast food places, but this Dairy Queen in O’Fallon truly deserves it. I’m flabbergasted that it says 4.3 stars instead of 5. The team here consistently goes above and beyond — their service is professional, the restaurant is always spotless, and they actually take pride in what they make. (Unlike the McDonalds down the street). You can tell they care about quality and customer experience, which really stands out compared to most fast food chains these days. The blizzards and ice creams are always made perfectly (never rushed or sloppy), and every visit feels like a bright spot in this town. This location sets the standard for how a franchise should be run.
Atmosphere: 5
Food: 5
Service: 5
Only person in line at time. Ordered burger at 11 and they are already microwaveing it bun and all. Ya its hot... and soggy and rubbery now. Thanks for the luch!!
Food: 1
Service: 3
Just stopped in sunday to buy a six pack of ice cream sandwiches in which I was CHARGED $ 18.00 FOR SIX! I looked at their online menu and its says $ 8.18 for six, they TOTALLY RIPPED ME OFF ! Never going back there ever again ....The girl serving was very rude also. BTW I live in Fairview Heights and run a small business in O'Fallon. I will make sure every one of My Customers do not patronize...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My food wasnt good bacon wasnt done,It was like they through our food together fries wasn't hot The coke was Good
Atmosphere: 1
Food: 1
Service: 1
Best DQ in the area. Staff is attentive where other DQ locations have kids talking and playing with their phones. Great food and ice cream. One of our favorite places.
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Tonight I was looking forward to my Buffalo tossed chicken strips and much to my disappointment and suprise I was told they no longer carry tossed tenders despite the giant picture of it staring at me from the drive thru menu board.. I ended up ordering it with the sauce on the side and it was mid at best. The people here are always super polite and accommodating so I was genuinely surprised as a kitchen worker myself that someone was to lazy to toss chicken strips..
Atmosphere: 2
Food: 1
Service: 5
Alway Fresh food, Always Great desserts, Always Fantastic Customer Service😊
Atmosphere: 5
Food: 5
Service: 5
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