McDonald's
109 E Hwy 50, O'Fallon
(618) 632-8358
Recent Reviews
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good food, friendly staff.
Its McDonalds. Service was good and quick. Food was hot and fresh with no mistakes. Good job.
They will put anything in the bag just to get you to leave. Poorly managed restaurant.
Food is decent, sometimes a miss on the fries. This used to be a really solid place, but plan on waiting 40 minutes in the drive through at 10pm on a Sunday. I’ve had to wait in the parking lot 20 minutes for a single meal. The actual staff is kind, but it’s ridiculous.
It was great
Great food
This McDonalds was garbage. My muffins weren’t toasted, and the egg on the sandwich had some black spots on it, I can only assume was them not cleaning the egg cooker? The lady taking my order was wonderful, but the girl at the window handing me my food was rude, and didn’t even know what was actually in my bag. I just wanted quick decent breakfast a yesterday but I guess that’s too much to ask for.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Sausage Mcmuffin with Egg
Very helpful and polite staff. I feel their eagerness to please makes up for any mishap. They make even the drive through a pleasant experience. I come here for the excellent customer service that just makes me feel welcome.
Atmosphere: 5
Food: 3
Service: 5
Deliberately took people orders who came in after me before taking my order. Wont be bothering coming to this one anymore.
Atmosphere: 1
Food: 1
Service: 1
We placed an online order, got to the first window and three separate times the manager opened it telling us we owe 11 dollars and we kept saying we have the online. Got to the second window and she moved there and seemed mad at us? An employee handed us our food and I told them we were definitely missing at least a Big Mac and some chicken nuggets, they gave us a small bag. They told us we didnt order a Big Mac so I showed them the receipt and they told us to pull up and shut the window before I could tell them what else we were missing. We were also missing fries and 3 cookies, which I tried to tell the man who walked out our second bag but he ignored me. It seemed extremely tense in BOH and the manager seemed pissed at us and I do not know why, we work in fast food so we know it can be stressful and are super nice and always tip until this time. I also know online orders can be annoying but if I knew it was this bad I would have placed it in person. The second bag only had a Big Mac in it and the man ignored me but I was scared of an escalation with their anger so I left. My husband went back up to the store today to ask about a refund for the missing fries and cookies (we had the receipt) and a man claiming to be manager (did not have a manager shirt) raised their voice at my husband and told us thats our problem and mumbled Spanish at him. My husband is so nice, I felt so bad for him. I go to this store weekly and never had this experience, I dont plan on going back until the blonde manager from last night and the man who claimed to be a manager today are not there. In the past Ive had great experiences with the gentleman in the past so I was honestly shocked he was sooo rude and angry over a small mistake. They thought we were crazy for wanting money back for not receiving the items we paid for. The app says we’re supposed to go in person to get a refund but after being extremely rude the gentleman told my husband it has to be requested on the app. I just genuinely want the refund for the two items, so sad this is the McDonalds was my favorite :(
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I drove through the drive thru and the service was pretty quick and the food was good, no complaints.
Slowest store ever!! 20 minutes in drive thru and only 4 cars ahead of me
Atmosphere: 1
Food: 1
Service: 1
The new 10 nuggets for $1 deal brought me back for the first time in over three years. I must state that even though the electronic order placing was different (and a bit difficult) for me, it was still convenient and very cool.
Atmosphere: 4
Food: 4
Service: 4
Uh it's mcdonalds! Kids love the fries and nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
645am go to drive thru they said there not serving breakfast.
Atmosphere: 1
Food: 1
Service: 1
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