Manager is rude . staff is unprofessional. Maybe if there were less gossiping . Orders could be prepared correctly. Had to come back twice because my orders were wrong . Didn’t go back the 3rd , just decided to leave the burger I paid for and never got . Don’t waste your money or time coming to this location
Atmosphere: 1
Food: 1
Service: 1
Danny F
Order 1437. Quarter pounder with cheese deluxe had 2 bottom buns. Lemonade was tasteless. Fries were overcooked. They only got our business because they were 1 of the few places open late.
Randy Henderson
Restaurant was freezing. My wife couldn't even eat she was so cold. That's strange since it was over 90 degrees outside. Parking was messed up as well. We'll try someplace else next time.
Atmosphere: 2
Food: 4
Service: 3
Marcelo Valdez
If I can give 0 stars, I would. Drive thru service on 14 Sep, order placed at 9:18pm order received at 9:39pm. Why is service slow when I am the only customer in the drive thru and no customers inside. There were 4 visible workers standing by drive thru window horsing around with sauce packets, serving themselves a drink, and checking their phone. 0 for food, $11 for a large qtr lb meal 😮. If I pay $11 for that meal, I expect the large fries to top of container, qtr lb patty cooked to a crisp and hard, and since when you order a large meal deal do you receive a medium soda filled mostly in ice. Lucky I felt generous to give 1 star for food being hot. Btw are napkins no longer given. As a manager or business owner, are you paying for horseplay and allowing workers to be scrolling on cell phone on company time. 0 for service. 4 visible employees including I assume is the operator cooking my food socializing rather than focusing on service. They looked like teens so I’ll just sigh 😔. When I worked food service, my manager didn’t allow slow service, horseplay, or having your phone out while working. They would warn once then clock you out. I guess that’s what the increase in minimum wage is paying. Oh btw, let’s not forget the three other driver thru customers that had to start waiting while I waited for my order. You need to do better franchisee. Hold your crew accountable or does that no longer exist at the expense of your customers and revenue. 0 for atmosphere because you caused a customer that typically doesn’t leave reviews to leave one for your location. Should have listened to the 3 star average your location received. Next time, I am tired and need to stop at a “fast” food place. I’ll go elsewhere and recommend others to try elsewhere. Would your store manager or franchise owner stand for the poor service. I think not.
Sticher
My goodness this place is filthy. No lie.
Atmosphere: 1
Food: 2
Service: 1
Shannon Coleman
Window service and a few things were missing. A coffee and a hasbrown. No problem though, they quickly corrected it.
Atmosphere: 5
Food: 5
Service: 4
Kiya Scott
I wish I could leave 0 stars. I come here all the time, why did it take 20 mins of waiting in line, I had to pull up to the window and ask to order and the girl said her manager told her she cant take no more orders I said well please get your manager and he came to the door talking about what’s the problem and i said the problem is i been waiting over 20 mins to order after a guy over the head piece told me one moment and now I can’t order?? Oh i never said that, drive thru dont close til 12 i said okay then so can I order?!! The girl takes my order and the other female employee in the back running her mouth LOUDLY talking about you that pressed about McDonald’s basically talking a lot of mess. If you’re gonna talk crap at least do it where the customer cant hear you but it’s little girls working there so they wouldn’t understand. As a GM that is not how you conduct business and honestly very disappointed in my experience tonight. Whole staff that worked this evening needs to be replaced.
Eithan Fields
Didn’t give me the whopper I asked for.
Matthew Oberts
Waited in the second drive thru lane as several cars were served from the first. Never got to order
Evry time I come herbI usually order a mc chicken and a cheese burger it doesn’t matter what time I come or how busy they are I always got to wait 10-25 minutes. Also the food at times was not fresh and the person who I talked to had a not so great attitude.
Atmosphere: 2
Food: 2
Service: 1
Edna Sams
Always rushed to order
Atmosphere: 4
Food: 5
Service: 3
Steven Cunningham
The worst McDonald's. Your order will be cold/wrong and you will wait 15+mins to get it. the floor is dirty, the staff is rude. Just close this location. Go anywhere else. Please. If you feel the urge to eat here slam your hand in the car door until you regain your senses
Atmosphere: 1
Food: 1
Service: 1
Nikki L
Food was ice cold. Staff yelling all iver the place. Its really gone downhill
Atmosphere: 1
Food: 1
Service: 3
michael alexander
Waited 15 minutes for a cold hashbrown and warm sausage egg and cheese mcgriddle... not sure why it took 15 minutes to get cold food
Manager is rude . staff is unprofessional. Maybe if there were less gossiping . Orders could be prepared correctly. Had to come back twice because my orders were wrong . Didn’t go back the 3rd , just decided to leave the burger I paid for and never got . Don’t waste your money or time coming to this location
Atmosphere: 1
Food: 1
Service: 1
Order 1437. Quarter pounder with cheese deluxe had 2 bottom buns. Lemonade was tasteless. Fries were overcooked. They only got our business because they were 1 of the few places open late.
Restaurant was freezing. My wife couldn't even eat she was so cold. That's strange since it was over 90 degrees outside. Parking was messed up as well. We'll try someplace else next time.
Atmosphere: 2
Food: 4
Service: 3
If I can give 0 stars, I would. Drive thru service on 14 Sep, order placed at 9:18pm order received at 9:39pm. Why is service slow when I am the only customer in the drive thru and no customers inside. There were 4 visible workers standing by drive thru window horsing around with sauce packets, serving themselves a drink, and checking their phone. 0 for food, $11 for a large qtr lb meal 😮. If I pay $11 for that meal, I expect the large fries to top of container, qtr lb patty cooked to a crisp and hard, and since when you order a large meal deal do you receive a medium soda filled mostly in ice. Lucky I felt generous to give 1 star for food being hot. Btw are napkins no longer given. As a manager or business owner, are you paying for horseplay and allowing workers to be scrolling on cell phone on company time. 0 for service. 4 visible employees including I assume is the operator cooking my food socializing rather than focusing on service. They looked like teens so I’ll just sigh 😔. When I worked food service, my manager didn’t allow slow service, horseplay, or having your phone out while working. They would warn once then clock you out. I guess that’s what the increase in minimum wage is paying. Oh btw, let’s not forget the three other driver thru customers that had to start waiting while I waited for my order. You need to do better franchisee. Hold your crew accountable or does that no longer exist at the expense of your customers and revenue. 0 for atmosphere because you caused a customer that typically doesn’t leave reviews to leave one for your location. Should have listened to the 3 star average your location received. Next time, I am tired and need to stop at a “fast” food place. I’ll go elsewhere and recommend others to try elsewhere. Would your store manager or franchise owner stand for the poor service. I think not.
My goodness this place is filthy. No lie.
Atmosphere: 1
Food: 2
Service: 1
Window service and a few things were missing. A coffee and a hasbrown. No problem though, they quickly corrected it.
Atmosphere: 5
Food: 5
Service: 4
I wish I could leave 0 stars. I come here all the time, why did it take 20 mins of waiting in line, I had to pull up to the window and ask to order and the girl said her manager told her she cant take no more orders I said well please get your manager and he came to the door talking about what’s the problem and i said the problem is i been waiting over 20 mins to order after a guy over the head piece told me one moment and now I can’t order?? Oh i never said that, drive thru dont close til 12 i said okay then so can I order?!! The girl takes my order and the other female employee in the back running her mouth LOUDLY talking about you that pressed about McDonald’s basically talking a lot of mess. If you’re gonna talk crap at least do it where the customer cant hear you but it’s little girls working there so they wouldn’t understand. As a GM that is not how you conduct business and honestly very disappointed in my experience tonight. Whole staff that worked this evening needs to be replaced.
Didn’t give me the whopper I asked for.
Waited in the second drive thru lane as several cars were served from the first. Never got to order
Atmosphere: 1
Food: 1
Service: 1
Fries was cold sweet tea was sour
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Evry time I come herbI usually order a mc chicken and a cheese burger it doesn’t matter what time I come or how busy they are I always got to wait 10-25 minutes. Also the food at times was not fresh and the person who I talked to had a not so great attitude.
Atmosphere: 2
Food: 2
Service: 1
Always rushed to order
Atmosphere: 4
Food: 5
Service: 3
The worst McDonald's. Your order will be cold/wrong and you will wait 15+mins to get it. the floor is dirty, the staff is rude. Just close this location. Go anywhere else. Please. If you feel the urge to eat here slam your hand in the car door until you regain your senses
Atmosphere: 1
Food: 1
Service: 1
Food was ice cold. Staff yelling all iver the place. Its really gone downhill
Atmosphere: 1
Food: 1
Service: 3
Waited 15 minutes for a cold hashbrown and warm sausage egg and cheese mcgriddle... not sure why it took 15 minutes to get cold food
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