I am diabetic , so when I go I ask for sugar free flavors and this is the second time i’ve been given a drink that was not sugar free. I don’t realize until my bloodsugar is already high which makes me feel terrible and puts my health at risk. i’ve tried to call about it and can never reach anyone. it’s very disappointing
Kathy Wagner
The crew is always kind and full of laughter 😃
Atmosphere: 5
Food: 5
Service: 5
Rated R. For Real
First time trying Scooter’s and I’m impressed. My drink was made perfectly, tasted smooth and balanced, and the sweetness level was exactly right. Fast service and great quality. Definitely coming back!
Dallard Walters
I love the coffee here but your coffee cups have been leaking at the seam on the bottom. This has happen at least 3 times. I hope you can fix the issue soon.
Sage Looney
Tell me how a cup of cold foam with a splash of coffee and a 3/4 cup of latte is $15? Ridiculous.
Service: 1
Jaleisa Williams-Smith
Strange this is the only location I've been to that wouldn't give me my military discount. As a franchise they should really get on the same page about this policy!
Atmosphere: 1
Food: 3
Service: 1
Caleb Smith
Good coffee but didn't give the military discount. Only location that's happened at.
Darlene Marcum
Went thru the drive thru. They were on their job. Didn't have to wait long to get my order. Very polite and thoughtful! If I'm ever back in o'Fallon I will definitely go back! They deserve a raise!
Food: 5
Service: 5
Vincent Mwangi
The have nice ice coffee and burger
Recommended dishes: Sandwich
hard tofindagood
The Iced oatmeal creme pie latte is nothing special. $7 wasted. Going back to starbies from now on.
I visit a lot of different scooters locations, and the only bad experience I ever have is at the O’Fallon location. I usually go there due to it being the closest to my home. After visiting this morning, it will be the LAST TIME I GO! They were extremely busy this morning, and I decided to wait in line. They were efficient in taking my order. There was someone outside taking orders outside to help with the flow of traffic which I appreciated. I didn’t wait long. She was nice and polite. When I got to the register, my order was wrong, and after I verbalized it, the staff told me “ That’s what we had down for you” and walked away from the window. She was very rude and unprofessional. I understand they were busy and it can get frustrating with several orders coming in at once, but that was no way to treat someone. This is the 4th bad experience I have had at this locations on different occasions. Other times, the staff have been rude, they get the order wrong even when you order on the app. I will drive to Fairview Heights or Starbucks before I come to this location.
Atmosphere: 1
Food: 1
Service: 1
Nathan Bjorge
The drinks are sooook good
Service: 5
Esther Spells
The politeness of the servers is better than the food. The food quality is I consistent and today's order was horrible. These southwest omletet bites are undercooked and mushy. This peanut butter protein shake is nothing but ice with.no.flavor.
Food: 2
Service: 3
Moreena Boyd
So I normally don't write reviews, but I am a regular at this Scooter's location. I was there this morning to grab an iced coffee and a burrito before I head to Missouri for work. When I first got there, the line was long and I was at the very beginning of the entrance. However, the workers did an amazing job despite how busy it was. I got my order in under 10 minutes. They were very efficient and I think they all deserve a raise! This place always had my business and they will continue to keep having my business!! (*^‿^*)
(The Pumpkin Caramelicious was also amazing!!!! I definitely understand the hype now! Haha)
Atmosphere: 5
Food: 5
Service: 5
Gabby Mejia
Got told we couldn’t add whipped cream to a cup of milk? All other locations we go to happily add it but the girl working said corporate said no? Weird that it’s only this location that tells us we can’t add whipped cream to our own drink. Good thing this isn’t our local shop and we were just passing through.
I am diabetic , so when I go I ask for sugar free flavors and this is the second time i’ve been given a drink that was not sugar free. I don’t realize until my bloodsugar is already high which makes me feel terrible and puts my health at risk. i’ve tried to call about it and can never reach anyone. it’s very disappointing
The crew is always kind and full of laughter 😃
Atmosphere: 5
Food: 5
Service: 5
First time trying Scooter’s and I’m impressed. My drink was made perfectly, tasted smooth and balanced, and the sweetness level was exactly right. Fast service and great quality. Definitely coming back!
I love the coffee here but your coffee cups have been leaking at the seam on the bottom. This has happen at least 3 times. I hope you can fix the issue soon.
Tell me how a cup of cold foam with a splash of coffee and a 3/4 cup of latte is $15? Ridiculous.
Service: 1
Strange this is the only location I've been to that wouldn't give me my military discount. As a franchise they should really get on the same page about this policy!
Atmosphere: 1
Food: 3
Service: 1
Good coffee but didn't give the military discount. Only location that's happened at.
Went thru the drive thru. They were on their job. Didn't have to wait long to get my order. Very polite and thoughtful! If I'm ever back in o'Fallon I will definitely go back! They deserve a raise!
Food: 5
Service: 5
The have nice ice coffee and burger
Recommended dishes: Sandwich
The Iced oatmeal creme pie latte is nothing special. $7 wasted. Going back to starbies from now on.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I visit a lot of different scooters locations, and the only bad experience I ever have is at the O’Fallon location. I usually go there due to it being the closest to my home. After visiting this morning, it will be the LAST TIME I GO! They were extremely busy this morning, and I decided to wait in line. They were efficient in taking my order. There was someone outside taking orders outside to help with the flow of traffic which I appreciated. I didn’t wait long. She was nice and polite. When I got to the register, my order was wrong, and after I verbalized it, the staff told me “ That’s what we had down for you” and walked away from the window. She was very rude and unprofessional. I understand they were busy and it can get frustrating with several orders coming in at once, but that was no way to treat someone. This is the 4th bad experience I have had at this locations on different occasions. Other times, the staff have been rude, they get the order wrong even when you order on the app. I will drive to Fairview Heights or Starbucks before I come to this location.
Atmosphere: 1
Food: 1
Service: 1
The drinks are sooook good
Service: 5
The politeness of the servers is better than the food. The food quality is I consistent and today's order was horrible. These southwest omletet bites are undercooked and mushy. This peanut butter protein shake is nothing but ice with.no.flavor.
Food: 2
Service: 3
So I normally don't write reviews, but I am a regular at this Scooter's location. I was there this morning to grab an iced coffee and a burrito before I head to Missouri for work. When I first got there, the line was long and I was at the very beginning of the entrance. However, the workers did an amazing job despite how busy it was. I got my order in under 10 minutes. They were very efficient and I think they all deserve a raise! This place always had my business and they will continue to keep having my business!! (*^‿^*)
(The Pumpkin Caramelicious was also amazing!!!! I definitely understand the hype now! Haha)
Atmosphere: 5
Food: 5
Service: 5
Got told we couldn’t add whipped cream to a cup of milk? All other locations we go to happily add it but the girl working said corporate said no? Weird that it’s only this location that tells us we can’t add whipped cream to our own drink. Good thing this isn’t our local shop and we were just passing through.
Atmosphere: 1
Food: 2
Service: 1
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