I ordered from them today thru doordash and they messed up my order I paid extra for chia seeds and ginger in my drink and specified no sugar and they put sugar in my drinking raising my sugar levels to a very dangerous high I can handle frozen fruit and what I ordered shouldn't have had too much sugar in it but mine had so much sugar it made me extremely sick.
Atmosphere: 1
Food: 1
Service: 1
Jacob Darnell
Saturday night at 8:50 PM, pulled in to get a smoothie at the drive through. Asked for two separate orders and the guy taking my order seemed extremely disappointed in my request to do so. Then he gave me lots of attitude and was very impolite! Not coming here again, terrible service. Please have the management team look over this one. Saturday night 12/13 8:50 PM
t mcd
I waited in the drive thru for 15 minutes. The car that was at the speaker still hadn't been helped. I go inside. No one greeted you. I stood there waiting. I asked is anyone working at the register. I was told by the manager not currently. What?!! It's a little after 7pm. The store doesn't close until 9. She said we are about to get to you guys. I said well no one is saying anything. She said well we're all doing something and we are short staffed. I have visited plenty of Smoothie Kings with 2 staff members and it has never been an issue. They all looked like they were restocking and taking out the trash like it was closing time. I understand replenishing things that are running low but this is not what was happening. While I was in the drive thru I saw 3 of the 4 employees opening the door to see the long line that had formed. I guess that's what they were so busy doing. I walked out...Every Smoothie King that I have visited the staff greeted you and they were friendly. I have never experienced this. All the blenders were dirty. No one was moving with urgency. No apology for the wait. The Smoothie King on Hanley in STL have the friendliest staff.
Atmosphere: 1
Service: 1
Michael Collins
Blonde guy with short curly hair is always pissed off. He’s dropped change a few times now cuz he snatches the money so quick.
Atmosphere: 1
Food: 1
Service: 1
Esther Burkholder
Amazing smoothies!! Great place to stop in on a hot day!
Atmosphere: 5
Food: 5
Service: 5
Felicity Cassani
I had to sit in the line for 25 minutes they where doing shift change and 2 girls got into it behind the building because one of the girls where supposed to work till 5 really ridiculous.
Montrez Fields
Workers are very rude… I come here Monday through Friday ( and to be treated rudely is very bad service from a company like Smoothie King…. I Spend to much money here to be talked to like I don’t know what I’m ordering and I come here deal with rude workers…
Atmosphere: 3
Food: 1
Service: 1
Katie Wright
Smoothie was delicious, service was terrible. I submitted an online order 23 minutes before arriving (the app estimate said it would take 20-25min); then had to wait 5 minutes in the store for the staff to even acknowledge me and see what my order was, and after that they actually started making my smoothie. Yes, they were busy with drive through orders, but that's not an excuse to ignore the in-store and online customers.
Food: 5
Service: 1
Tennessee KY
I saw how busy the store was today and thought it would take forever to get my smoothie, but they had me out of there in a flash. Everyone was working hard, and my order tasted the best it ever has. I don’t typically go out of the way to write a positive review, but for this visit, I had to.
Atmosphere: 5
Food: 5
Service: 5
Kayla Diane
Came through around d 8:30 in a blue suv. When i arrived to order I was met with a bland what can I get you. I ordered my high protein banana that I would normally get from the Hanley store in Brentwood (that team is phenomenal). This was a mistake, I watched as they laughed and joked around, never acknowledged me at the window, and after sitting for more than 10 minutes and watching them meander to do their job. The girl was way too close hovering over the stuff she was adding to my drink. I was unappreciated. I spend 50$ a week at smoothie king. I have never received such horrible service. I drove off. I am not gonna be able to stomach that drink. Being polite and saying hello was non existent. I will not return to this store.
I ordered from them today thru doordash and they messed up my order I paid extra for chia seeds and ginger in my drink and specified no sugar and they put sugar in my drinking raising my sugar levels to a very dangerous high I can handle frozen fruit and what I ordered shouldn't have had too much sugar in it but mine had so much sugar it made me extremely sick.
Atmosphere: 1
Food: 1
Service: 1
Saturday night at 8:50 PM, pulled in to get a smoothie at the drive through. Asked for two separate orders and the guy taking my order seemed extremely disappointed in my request to do so. Then he gave me lots of attitude and was very impolite! Not coming here again, terrible service. Please have the management team look over this one. Saturday night 12/13 8:50 PM
I waited in the drive thru for 15 minutes. The car that was at the speaker still hadn't been helped. I go inside. No one greeted you. I stood there waiting. I asked is anyone working at the register. I was told by the manager not currently. What?!! It's a little after 7pm. The store doesn't close until 9. She said we are about to get to you guys. I said well no one is saying anything. She said well we're all doing something and we are short staffed. I have visited plenty of Smoothie Kings with 2 staff members and it has never been an issue. They all looked like they were restocking and taking out the trash like it was closing time. I understand replenishing things that are running low but this is not what was happening. While I was in the drive thru I saw 3 of the 4 employees opening the door to see the long line that had formed. I guess that's what they were so busy doing. I walked out...Every Smoothie King that I have visited the staff greeted you and they were friendly. I have never experienced this. All the blenders were dirty. No one was moving with urgency. No apology for the wait. The Smoothie King on Hanley in STL have the friendliest staff.
Atmosphere: 1
Service: 1
Blonde guy with short curly hair is always pissed off. He’s dropped change a few times now cuz he snatches the money so quick.
Atmosphere: 1
Food: 1
Service: 1
Amazing smoothies!! Great place to stop in on a hot day!
Atmosphere: 5
Food: 5
Service: 5
I had to sit in the line for 25 minutes they where doing shift change and 2 girls got into it behind the building because one of the girls where supposed to work till 5 really ridiculous.
Workers are very rude… I come here Monday through Friday ( and to be treated rudely is very bad service from a company like Smoothie King…. I Spend to much money here to be talked to like I don’t know what I’m ordering and I come here deal with rude workers…
Atmosphere: 3
Food: 1
Service: 1
Smoothie was delicious, service was terrible. I submitted an online order 23 minutes before arriving (the app estimate said it would take 20-25min); then had to wait 5 minutes in the store for the staff to even acknowledge me and see what my order was, and after that they actually started making my smoothie. Yes, they were busy with drive through orders, but that's not an excuse to ignore the in-store and online customers.
Food: 5
Service: 1
I saw how busy the store was today and thought it would take forever to get my smoothie, but they had me out of there in a flash. Everyone was working hard, and my order tasted the best it ever has. I don’t typically go out of the way to write a positive review, but for this visit, I had to.
Atmosphere: 5
Food: 5
Service: 5
Came through around d 8:30 in a blue suv. When i arrived to order I was met with a bland what can I get you. I ordered my high protein banana that I would normally get from the Hanley store in Brentwood (that team is phenomenal). This was a mistake, I watched as they laughed and joked around, never acknowledged me at the window, and after sitting for more than 10 minutes and watching them meander to do their job. The girl was way too close hovering over the stuff she was adding to my drink. I was unappreciated. I spend 50$ a week at smoothie king. I have never received such horrible service. I drove off. I am not gonna be able to stomach that drink. Being polite and saying hello was non existent. I will not return to this store.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great management
Atmosphere: 5
Food: 5
Service: 5
This store is the best! It's clean, the employees greeted me with smiles and my smoothie was great! I will continue to go back!
Atmosphere: 5
Food: 5
Service: 5
Great store with amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Best smoothie king location!! Lauren is the best
Atmosphere: 5
Food: 5
Service: 5
I love that the menu is able to accommodate many health preferences and the new menu items are exciting new additions to the store.
Atmosphere: 5
Food: 5
Service: 5
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