Sonic Drive-In

745 W Hwy 50, O'Fallon
(618) 680-0490

Recent Reviews

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danny pate

Staff is pretty rude

Angus Crome

Was not too busy, but still waited around 10 minutes to order from a stall. Once ordered, food was ready in about 5 minutes. I had stopped going to sonic about a decade ago, as their quality really went downhill. That said, I was really impressed with the burger, and especially the tots this time. It was a very good food experience overall. Will be going back.

Atmosphere: 4

Food: 4

Service: 4

Nicole Flattich

Seriously waiting in the drive thru for a bag of ice for 10 minutes. The person in front of me still hasn’t received their order. I only come here for the mini ice pellets. Worst sonic ever so far. Unbelievable now there’s 3 people behind me and one still in front of me. Super slow Sonic.

Service: 1

Nate \u0026 Kylie Silvius

Visited today and was disappointed with the service. I ordered a large Coke Zero with sugar-free cherry and vanilla, but was given a medium Coke instead. Even after I explained I had asked for a large (and repeated it twice when ordering), the issue wasn’t corrected—apparently, I was rung up for a medium.

Unfortunately, this isn’t the first time I’ve had problems here. The wait is always long, the staff are not very quick, and my orders are often incorrect. Overall, the service continues to fall short of expectations.

Atmosphere: 1

Food: 1

Service: 1

Brock Baltzell

Waited an hour food food thanks

Danny Lattanzio

Wonderful staff and such good fresh hot food. Got pup cups for the dogs too!

Atmosphere: 5

Food: 5

Service: 5

Sheri

The screens in the drive in booth doesn’t work. I had to keep honking to get a waitress to come out and take my order.

Atmosphere: 1

Food: 1

Service: 1

Miles Esplund

I would not recommend this place to anyone.
Our visit was extremely disappointing. It took over an hour just for someone to take our order, and even after we paid, the staff didn't acknowledge us or provide any updates. Once we finally ordered, we waited another 30+ minutes for our food.
Basic items like forks, spoons for the chili, and napkins were not provided—we were given one napkin to share. I ordered the Nerds slushy and received what was essentially ice water with a few Nerds thrown in—no flavor, not even close to what was advertised. When we brought it up to the staff, we were met with a rude, dismissive attitude and a funny look, as if we were the problem. Eventually, they added a bit of syrup, but it still wasn’t right.
I also ordered pretzel bites, but was given a large pretzel stick instead, which tasted worse than frozen store-bought ones. To make matters worse, we were told the stalls were closed, yet we saw the next customer get served immediately while we continued to wait.
The customer service was absolutely terrible—unfriendly, unprofessional, and completely unhelpful. We were treated with disrespect from start to finish. I strongly suggest going elsewhere. This was one of the worst dining experiences I’ve had.

Atmosphere: 1

Food: 2

Service: 1

kaitlyn Heismann

We come here often! My kids and I love the staff! Good food! Good people!

Atmosphere: 5

Food: 5

Service: 5

Christopher Alvarez

Extremely slow service, impolite, and literally reeks of marijuana whenever they slide open the window. I’m amazed that this place hasn’t been shut down yet.

Atmosphere: 1

Food: 1

Service: 1

Mark Delcambre

I visit this location often and am never happy with the service or the food. Today, we got chicken strips and they were dried out and hard. They appeared to be a day old. We also got a burger and it was dried out. The service felt like we were bothering the staff and we had to repeat our order numerous times at the speaker. It is worth going to a competitor if they have what you want.

Atmosphere: 3

Food: 1

Service: 3

Mitchell Berry

As a DoorDasher, this location is the bane of my existence. Everyone who works here seem so annoyed you dare to press the red button to order (I somewhat understand I wouldn't want to work there either). Most stall screens are in the process of breaking/blue screen of death, multiple drinks with out a drink carrier ( leading to constant spilling when handing over), and worst of all giving people the wrong orders is a constant ( which leads to more headaches cause customers blame the drivers not the restaurant ). I truly hope this place shuts down soon, cause it be utilize better as a vacant lot and used as overflow parking for the Denny's across from it.

Atmosphere: 1

Food: 2

Service: 1

Heather Woloszynek

Waited in line 20 minutes after we ordered. Then sat at the windows and additional 10 minutes. The food was not very hot for the wait.

Atmosphere: 3

Food: 3

Service: 1

Cierra Oestreich

Usually my service is mid, no smile no hi but I come back because I’ve never had an issue with my food but TRISH worst employee there! Sat at the window for 10 minutes to ask for someone to get my sauce THEY FORGOT! She came to the window multiple times never opened the window to see what I needed. I waived at the employees in the back no one acknowledged me. Finally I honked and no one came so I parked and walked up and a nice gentleman got my sauce and it took 2 sec. I’ve been in the food industry and I get your busy but this experience has me thinking that this is my last visit!

Service: 1

Doug Kingsbury

Food was cold. Tater tots barely warm and my super sonic burrito was literally cold. Thought they where made fresh once ordered. Usually have to wait for it to cool to eat it.

Atmosphere: 5

Food: 1

Service: 5

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