This is the best Starbucks in the area. The coffee is always so great and hot from this one.
Atmosphere: 5
Food: 5
Service: 5
Shamar Clark
I went to the drive-thru at 8:31 p.m. today to order an iced lavender oat milk matcha latte. However, I was informed that the blenders had already been put away for cleaning, even though I arrived 29 minutes before closing. I decided to order a pink drink instead.
When I reached the window, I asked the gentleman who the store manager was, but he didn’t seem to know. I wanted to report the issue with my drink not being made. He then brought over a woman, and when I asked her for the store manager's name, she provided one but seemed hesitant. It's unusual for someone not to remember their boss's name.
Additionally, there seemed to be a communication problem. She mentioned that she wouldn’t charge me for the lavender cold foam, but I was actually looking for an iced lavender oat milk matcha latte. It felt like the staff weren’t willing to get the blenders out to satisfy a customer, especially since they should have been accessible before closing time. I am not happy with my visit today
Atmosphere: 1
Food: 1
Service: 1
Pauline Granados
I love this Starbucks but please have the individual with green hair learn how to properly make a brown sugar shaken espresso with matcha sweet cream cold foam, because this is not it and this was made a second time and still made wrong. This is also the 2nd time this happens to me from the same individual but luckily last time another barista made it for me . I hope this is helpful and resolved !
Atmosphere: 5
Food: 2
Service: 5
Ericka Hess
The baristas at this location are the best I’ve ever seen! So sweet, and kind!
Atmosphere: 5
Food: 5
Service: 5
Lavonda Gillespie
My favorite place to go for my favorite drink, as always.
Atmosphere: 5
Food: 5
Service: 5
abby reese
The coffee and the pastries were wonderful. It was clean with a cozy vibe inside. If I had more time I would happily sit and stay awhile. I didn't really have any interaction with staff (I ordered ahead, my order was ready on the counter when I arrived) but they got my order correct and the other customers seemed happy with their service so, 4 stars on service!
Atmosphere: 5
Food: 5
Service: 4
PHRANKEY J
ALL LOCATIONS MAKE GREAT COOFFEE.... But this location is on a YT video. Wow!! what a crazy customer. The 5 O's gave so many opportunities for the refund woman to roll out and Instead she decided to rack up a large coffee price. Poor children... Refund Lady needs A psychological evaluation.. ASAP.
Atmosphere: 5
Food: 5
Service: 5
gregory cobb
PLEASE CLEAN OUT THE FOOD CABINET, I know the food in there is not for public consumption but IT STILL NEEDS TO BE CLEANED. There is gnats flying around everywhere and the glass is smudged Steve !!!
Atmosphere: 3
Food: 1
Service: 2
Kenny Price
Nice staff, got my order wrong but replaced it very quickly!
latoya (LaToya)
Y’all need to fire the entire staff. I’m watchin a police body cam of a woman being arrested. Looks like your “worker” instigated that situation with the piss poor service and bad attitude, then called the police when she should have just given that woman a refund. Based on the other reviews, your staff pokes at customers to get a reaction
Friendly employees. Accurate on my drink. Great stop
Atmosphere: 5
Food: 5
Service: 5
Eric Tanksley
Great coffee and great food. Just be warned…very very slow service and I’ve been going to this location for years!!
Atmosphere: 4
Food: 5
Service: 2
Michelle Reynolds
Every time and I mean every single time I visit this location I regret it. On top of the extra long wait times, the drinks are sub par. They were watery and thrown in the cup with drink mix all around the outside of the cup. I had to ask for extra napkins to wipe the cup . Pumpkin bread was “warmed” but by the time I got it , it was cold. I’m not sure who’s making the drinks, my 8 year old niece could probably do a better job. I actually called corporate to have my drinks refunded because I threw them in the trash . And EVERYBODY know these drinks are not cheap . Save yourself the headache and visit another location.
Atmosphere: 1
Food: 1
Service: 3
Stephanie Wolfe
45min wait on 4 drinks. 2 frappes & 2 refreshers. Saturday Nov 16th, around Noon. 4 of us went inside for drinks. There was 3 employees making drinks. There wasn't anyone else in line but there was a family of four at a table and two girls waiting at another table. The Drive-thru is busy as usual for this location. We ordered 2 refreshers & 2 frappes. After 22min of waiting, I went to the counter and asked for an update of our order. The lady's response was they're busy, she has been helping drive thru and was unable to help with the counter. We sat in Starbucks for 45min total waiting on our drinks. 1 frappe was watered down, lil to no ice chips, as if it had melted from sitting. Why didn't they serve them(set them on the counter as each drink was ready) or give me the drinks that were ready when I asked about our order?
I'm not happy with my experience at this location.
In my opinion, the drive-thru & lobby orders should be worked by when the order was placed. Drive thru does not take priority.
Atmosphere: 2
Service: 1
Recommended dishes: Clásic Frappe
Stephen Colwell
If you order in person be prepared for very slow service. This location is focused on pickup and drive through. On average it takes 20 minutes to get a drink after walking through the door. Also, today I noticed a swarm of fruit flies in the food case.
This is the best Starbucks in the area. The coffee is always so great and hot from this one.
Atmosphere: 5
Food: 5
Service: 5
I went to the drive-thru at 8:31 p.m. today to order an iced lavender oat milk matcha latte. However, I was informed that the blenders had already been put away for cleaning, even though I arrived 29 minutes before closing. I decided to order a pink drink instead.
When I reached the window, I asked the gentleman who the store manager was, but he didn’t seem to know. I wanted to report the issue with my drink not being made. He then brought over a woman, and when I asked her for the store manager's name, she provided one but seemed hesitant. It's unusual for someone not to remember their boss's name.
Additionally, there seemed to be a communication problem. She mentioned that she wouldn’t charge me for the lavender cold foam, but I was actually looking for an iced lavender oat milk matcha latte. It felt like the staff weren’t willing to get the blenders out to satisfy a customer, especially since they should have been accessible before closing time. I am not happy with my visit today
Atmosphere: 1
Food: 1
Service: 1
I love this Starbucks but please have the individual with green hair learn how to properly make a brown sugar shaken espresso with matcha sweet cream cold foam, because this is not it and this was made a second time and still made wrong. This is also the 2nd time this happens to me from the same individual but luckily last time another barista made it for me . I hope this is helpful and resolved !
Atmosphere: 5
Food: 2
Service: 5
The baristas at this location are the best I’ve ever seen! So sweet, and kind!
Atmosphere: 5
Food: 5
Service: 5
My favorite place to go for my favorite drink, as always.
Atmosphere: 5
Food: 5
Service: 5
The coffee and the pastries were wonderful. It was clean with a cozy vibe inside. If I had more time I would happily sit and stay awhile. I didn't really have any interaction with staff (I ordered ahead, my order was ready on the counter when I arrived) but they got my order correct and the other customers seemed happy with their service so, 4 stars on service!
Atmosphere: 5
Food: 5
Service: 4
ALL LOCATIONS MAKE GREAT COOFFEE.... But this location is on a YT video. Wow!! what a crazy customer. The 5 O's gave so many opportunities for the refund woman to roll out and Instead she decided to rack up a large coffee price. Poor children... Refund Lady needs A psychological evaluation.. ASAP.
Atmosphere: 5
Food: 5
Service: 5
PLEASE CLEAN OUT THE FOOD CABINET, I know the food in there is not for public consumption but IT STILL NEEDS TO BE CLEANED. There is gnats flying around everywhere and the glass is smudged Steve !!!
Atmosphere: 3
Food: 1
Service: 2
Nice staff, got my order wrong but replaced it very quickly!
Y’all need to fire the entire staff. I’m watchin a police body cam of a woman being arrested. Looks like your “worker” instigated that situation with the piss poor service and bad attitude, then called the police when she should have just given that woman a refund. Based on the other reviews, your staff pokes at customers to get a reaction
Restaurantji Recommends
Friendly employees. Accurate on my drink. Great stop
Atmosphere: 5
Food: 5
Service: 5
Great coffee and great food. Just be warned…very very slow service and I’ve been going to this location for years!!
Atmosphere: 4
Food: 5
Service: 2
Every time and I mean every single time I visit this location I regret it. On top of the extra long wait times, the drinks are sub par. They were watery and thrown in the cup with drink mix all around the outside of the cup. I had to ask for extra napkins to wipe the cup . Pumpkin bread was “warmed” but by the time I got it , it was cold. I’m not sure who’s making the drinks, my 8 year old niece could probably do a better job. I actually called corporate to have my drinks refunded because I threw them in the trash . And EVERYBODY know these drinks are not cheap . Save yourself the headache and visit another location.
Atmosphere: 1
Food: 1
Service: 3
45min wait on 4 drinks. 2 frappes & 2 refreshers. Saturday Nov 16th, around Noon. 4 of us went inside for drinks. There was 3 employees making drinks. There wasn't anyone else in line but there was a family of four at a table and two girls waiting at another table. The Drive-thru is busy as usual for this location. We ordered 2 refreshers & 2 frappes. After 22min of waiting, I went to the counter and asked for an update of our order. The lady's response was they're busy, she has been helping drive thru and was unable to help with the counter. We sat in Starbucks for 45min total waiting on our drinks. 1 frappe was watered down, lil to no ice chips, as if it had melted from sitting. Why didn't they serve them(set them on the counter as each drink was ready) or give me the drinks that were ready when I asked about our order?
I'm not happy with my experience at this location.
In my opinion, the drive-thru & lobby orders should be worked by when the order was placed. Drive thru does not take priority.
Atmosphere: 2
Service: 1
Recommended dishes: Clásic Frappe
If you order in person be prepared for very slow service. This location is focused on pickup and drive through. On average it takes 20 minutes to get a drink after walking through the door. Also, today I noticed a swarm of fruit flies in the food case.
Atmosphere: 3
Food: 3
Service: 1
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