I came to this Wingstop and ordered 10 pieces combo and large corn ! Remind u I stay 40 minutes away! They gave me all drumlettes! Tried calling no answer ! I go back up there because my order was over $20! The owner was rude and didn’t want to make it right saying if you don’t request you could possibly get all drumlettes which is first I have heard ! I was always told u get half and half unless u request ! He got the nerve to count the wings which was 8 because I didn’t put the one I bit off back in and say I can give u 4 drum and 4 flats in rude way which was greasiest chicken I ever taste ! Never again ! Poor service! They should have replaced my whole order because now my fries ,corn cold and mistake on there end also I a get cup with a hole in bottom that spilled all over my car ! Poor poor service ! Management need to be trained how to be polite and acknowledge the customer right! Who trying to get free chicken when spending over $20! Fire the whole evening crew even the light skin black rude manager ! They dumped whole box salt on the wings as my replacement! Never will I eat there again
Dria Gill
Nice and fast service and then wings be BUSSIN
Atmosphere: 4
Food: 5
Service: 5
Madison Ortiz
Idk why everyone is giving low ratings. I go into this knowing the wait is horrendous, so I order accordingly. Most people aren’t eating in. My food has never once been made poorly, and it’s always right.
Food: 5
Keepingupwith Mykell
If I could rate this location 0 stars I would! Customer service is horrible and the wait time is insane. I put in a take out order this morning and received a call an hour before that their place will be closed until 4pm. I wanted 40 minutes. The door was locked and I seen employers walking around drinking out of the fountain and not having care in the world after me and many others just paid online! Many people left because of how slow these employees here are
Cindy W
This place is a mess. I waited 30 minutes for my food while my husband's order sat there getting cold. People who came in and placed their order after mine was supposed to be ready for pickup got theirs first. Some of the crew were messing around smacking each other in the head. Badly run from the top down
Atmosphere: 1
Food: 1
Service: 1
Amy Cowell
I went today to grab a bite at 4:00. No one in line. I counted seven people all ignoring my existence. One guy asked me “what I wanted”. I told him to place an order and he literally walked away. He went further into the prep area. No one cared I was there or communicated to me they were going to take my order. So I just left. Lol
Atmosphere: 1
Food: 3
Service: 1
Sheri
The big heavy set woman was incredibly rude. Cussing at employees in front of my kid. It took over a hour and our order was still wrong. August 18 evening crew needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Miranda Miller
Employees are sitting there arguing in front of customers. Using foul language and the order took forever
Atmosphere: 1
Food: 1
Service: 1
Maggie Lawler
Placed an order through DoorDash and took over an hour to be made. Terrible wait time and they forgot the brownie we ordered. We tried to call the store multiple times and never got an answer. Will not be ordering here again.
I've tried the benefit of the doubt. If you order from this place, expect between a 1 hour - 3 hour delivery/pickup. The store has always been messy, disorganized, and not properly maintained. Seek elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Mike D.
Avoid this wingstop by any means. They’ll claim to not see your order. Which then will turn into an extended made up wait time. Service trash.
Just a bad representation to the Wingstop brand.
Couldn’t tell you about the food, never received it. As the cashier pulled out a stack of receipts in my face telling me “look. I’m busy! It’s gone be a wait!” After I already waited an hour.
Service: 1
Jacob Hill
30 min wait for old food.
Atmosphere: 1
Food: 1
Service: 1
honolou You
Disgusting. Shut down.
THE FRACKEY MENAGERIE
Nowhere for guests to throw there trash, employees refuse to answer the phones, no guest interaction to give food eta, employees look miserable, no gloves on kitchen workers, no hats. You guys are gonna end up like the steakhouse in fairview. Is this a franchisee location??? If so the owners need to step in. DO BETTER! Good food but super poor execution.
I came to this Wingstop and ordered 10 pieces combo and large corn ! Remind u I stay 40 minutes away! They gave me all drumlettes! Tried calling no answer ! I go back up there because my order was over $20! The owner was rude and didn’t want to make it right saying if you don’t request you could possibly get all drumlettes which is first I have heard ! I was always told u get half and half unless u request ! He got the nerve to count the wings which was 8 because I didn’t put the one I bit off back in and say I can give u 4 drum and 4 flats in rude way which was greasiest chicken I ever taste ! Never again ! Poor service! They should have replaced my whole order because now my fries ,corn cold and mistake on there end also I a get cup with a hole in bottom that spilled all over my car ! Poor poor service ! Management need to be trained how to be polite and acknowledge the customer right! Who trying to get free chicken when spending over $20! Fire the whole evening crew even the light skin black rude manager ! They dumped whole box salt on the wings as my replacement! Never will I eat there again
Nice and fast service and then wings be BUSSIN
Atmosphere: 4
Food: 5
Service: 5
Idk why everyone is giving low ratings. I go into this knowing the wait is horrendous, so I order accordingly. Most people aren’t eating in. My food has never once been made poorly, and it’s always right.
Food: 5
If I could rate this location 0 stars I would! Customer service is horrible and the wait time is insane. I put in a take out order this morning and received a call an hour before that their place will be closed until 4pm. I wanted 40 minutes. The door was locked and I seen employers walking around drinking out of the fountain and not having care in the world after me and many others just paid online! Many people left because of how slow these employees here are
This place is a mess. I waited 30 minutes for my food while my husband's order sat there getting cold. People who came in and placed their order after mine was supposed to be ready for pickup got theirs first. Some of the crew were messing around smacking each other in the head. Badly run from the top down
Atmosphere: 1
Food: 1
Service: 1
I went today to grab a bite at 4:00. No one in line. I counted seven people all ignoring my existence. One guy asked me “what I wanted”. I told him to place an order and he literally walked away. He went further into the prep area. No one cared I was there or communicated to me they were going to take my order. So I just left. Lol
Atmosphere: 1
Food: 3
Service: 1
The big heavy set woman was incredibly rude. Cussing at employees in front of my kid. It took over a hour and our order was still wrong. August 18 evening crew needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Employees are sitting there arguing in front of customers. Using foul language and the order took forever
Atmosphere: 1
Food: 1
Service: 1
Placed an order through DoorDash and took over an hour to be made. Terrible wait time and they forgot the brownie we ordered. We tried to call the store multiple times and never got an answer. Will not be ordering here again.
Atmosphere: 1
Food: 3
Service: 1
45 minute wait for 2 combo meals is a bit extreme
Service: 1
Restaurantji Recommends
I've tried the benefit of the doubt. If you order from this place, expect between a 1 hour - 3 hour delivery/pickup. The store has always been messy, disorganized, and not properly maintained. Seek elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Avoid this wingstop by any means.
They’ll claim to not see your order.
Which then will turn into an extended made up wait time.
Service trash.
Just a bad representation to the Wingstop brand.
Couldn’t tell you about the food, never received it.
As the cashier pulled out a stack of receipts in my face telling me “look. I’m busy! It’s gone be a wait!”
After I already waited an hour.
Service: 1
30 min wait for old food.
Atmosphere: 1
Food: 1
Service: 1
Disgusting. Shut down.
Nowhere for guests to throw there trash, employees refuse to answer the phones, no guest interaction to give food eta, employees look miserable, no gloves on kitchen workers, no hats. You guys are gonna end up like the steakhouse in fairview. Is this a franchisee location??? If so the owners need to step in. DO BETTER! Good food but super poor execution.
Atmosphere: 1
Food: 5
Service: 1
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