Dairy Queen Grill & Chill
1504 E Frontage Rd, Okawville
(618) 243-6262
Recent Reviews
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Waiting 25 mins for two meals. Two people that came in after us got their order first. Seriously wasn't busy at all. Food was old and Luke warm expect the fries.
The food was good, and the place was clean. It did take a little while for us to get our food even though we were the only ones inside. There was one vehicle in the drive-thru at the time, but only two workers.
Atmosphere: 4
Food: 5
Service: 3
Very slow. My milk shake was very thin. I mentioned it wasn't as thick as it should be. The kid says, "Well, it has milk in it". Ive been buying DQ for decades, and this was the worst. Basically it was flavored milk only. The kid is a smarta**. Never again.
Stopped in at the DQ ordered two meals. I also ordered two cups of water. They charged me $2.50 each cup of water. When I questioned the cost. He said, I was getting a deal because they usually charge $3.18 a cup. They said they charge for the cup no matter what is in the cup. We will never stop there again.
Service: 1
Sat in the drive-thru for 5 minutes at the microphone and no one answered. Store was open. Made plenty of racket.
Service: 1
Very friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
This young man, by the name of Edwin, was exceptionally kind and professional during my visit at Dairy Queen. He demonstrated great patience, maintained a positive attitude, and provided excellent customer service throughout the entire experience. His respectful manner and strong work ethic truly stood out.
Food: 5
Service: 5
The bathroom was dirty when I used it then when I came out to order food, there was no one at the counter. I waited a few minutes and could hear people talking in he back, then I gave up and left.
Service: 1
Says lobby open till 8 on door. Had it locked at 730 with workers inside
Service: 1
Extremely slow, dirty, nobody can speak clear English. You better hope you can also find a restroom 15 minutes down the road it’s that bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food was okay but their rest rooms were disgusting and customer service was horrible!
Atmosphere: 1
Food: 1
Service: 1
Lack of staff and blizzard was melted
Atmosphere: 3
Food: 3
Service: 3
Very loud music playing old rock. Not bad if thats what your looking for. Service was very slow and didn't really communicate. Nice and cool inside, so if you're looking to cool off this is the place.
Atmosphere: 2
Food: 3
Service: 1
Worst DQ in the country.
Atmosphere: 1
Food: 5
Service: 1
I got the burger and pretzels for $5. The burger was good and so were the pretzels! The wait was only about 5 minutes.
Atmosphere: 3
Food: 5
Service: 4
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