Chilly Willy's Ice Creams & Grill

Great food and prices

Atmosphere: 4

Food: 5

Service: 4

Just stopped for mozzarella sticks & a tea
on my way through town for a meeting! Everything was ready when I pulled up (and they are always my favorite mozz sticks.)?

Atmosphere: 5

Food: 5

Service: 5

Went to pick up our take out order that the extremely rude young lady told Us would be done in 10 min, Go to pick up food, the girl ask for my card like the food was ready, handed over my debit card which she happily ran then asked Us to pull up as our food wasn't ready, we sat for 15min extra when we finally had enough, asked for our money back (by the way 2 hot dogs and fries were still not ready) she told me she could reverse it but it would be a couple days, the food items we order did not come to 29.00, even with tax it should have been cheaper, anyway so now I have no food and am out $30 on my debit card, by the way the staff there are super snotty, every time they tried to come up with a new excuse they slammed the window door shut on Us 3 different times so they could figure out their next move, none that were any good. As for the owners response I just had to laugh, also please don't send your employees to my fb page to friend request me when I know none of them personally and if you'd like to argue that I have a screenshot.

Atmosphere: 1

Food: 1

Service: 1

Great little place to stop on occasion.

Atmosphere: 5

Food: 5

Service: 5

I have been craving a Chicago dog for days so decided to order. I ordered a Chicago Dog, cheese fries and a frappi without tax $13.35 or so. When I arrived my total was $20.20. The frappi was so small, cheese fries ok but the Chicago dog was horrible. Barley anything on it, was rubber tasting and the sessseme seed bun was nothing more then the cheap hotdog buns from Walmart and seeds POURED on it. If prices went up they need to be fixed on menu and online not told after I call because I was over charged. Nowhere near worth what I paid crazy high prices for a small town.

Atmosphere: 2

Food: 2

Service: 3

The burger was delicious. It was fresh and tasty. The fries were fresh and hot.
The ice cream is a good amount for the cost.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger with Naked Fries

I've been out of town for a week. Last week my large (only 20 oz now too) chocolate shake was (cash) $6.95, today it was $7.49. That's a 7.8% increase. My social security didn't increase 8% this week. Where do they think we are getting this kind of money. I quit eating lunch there last year, just too expensive, now have to stop doing shakes. I broke out the George Foreman last year, now getting the blender out of storage. Bonus is I will also save on gas.

The ice cream was delicious as always, just never enough

Atmosphere: 5

Food: 5

Service: 5

I was in Olney on business last night and decided to stop in Chilly Willy’s. I ordered a BLT sandwich and a hamburger. I thought the BLT was delicious, the bacon was very good. The hamburger was also good, but the meat was a bit dry in my opinion. I also ordered an ice cream cone. The cone was good, and the portion size was generous. I’d return the next time I am in town.

Atmosphere: 5

Food: 5

Service: 5

Nice looking place. Service time is upwards of 15 minutes without a line. Prices are outrageous. Also, I have to cross the busiest street in town to get to the waiting spots for drive-through. Stadium quality food at stadium prices.

Atmosphere: 5

Food: 2

Service: 1

Their ice cream was fantastic the server was nice and the place was clean. My only gripe was the menu was not updated (hopefully will be soon) otherwise it was excellent!

Atmosphere: 5

Food: 5

Service: 4

My husband and I stopped in here after having dinner next door at Hovey's, which was a great decision. This is a cute little spot, reasonably priced, with indoor and outdoor seating, friendly and helpful staff, quick service and great ice cream treats. My husband had the banana split and I had a scoop of black raspberry truffle ice cream. Both were a generous size and very good! This is a very family friendly spot, and is a must even if you are just passing through town.

Atmosphere: 4

Food: 5

Service: 5

Extremely disappointed. Proper training on how to deal with customers that are unsatisfied is needed. I called due to getting cheese fries that were not the normal fries. They replaced them with seasoned fries without even asking. Certain groups of individuals like autistic, adhd, even ocd have a routine a structure when it comes to food they eat. When I called to express this I was given attitude by the person that said they were the manager. Which also refused to give me their name after saying I would just reach out to the owners to inform them of how they handled a customers complaint. I was told they were not going to replace my order and I'm the only one to complain. After 6 minutes of complete shock she finally agreed to giving me a replacement order when the correct fries were in. Which she then said were there I probably got the last order. For spending 15 on 2 small shakes and a cheese fry I expect my order to be correct. If they are substituting they need to let the customers knowand not make them feel like they are the inconvenience for asking for the correct item. Extremely disappointing. Neurodivergent people clearly are not welcome there. Not understood when I mentioned it that's when I got the your the only one that complained.

Food: 1

Service: 1

Great place to eat! Staff is always friendly and burgers are very good!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Coney Dog, Hamburger

Really good ice cream......

Atmosphere: 5

Food: 5

Service: 5