I was picking up an Uber Eats order and the two women working were beyond rude. I tried to have polite conversation and they treated me like I had the plague. I wound up looking the woman in the face and just saying "Wow" while shaking my head. I have never been disrespected simply for doing my job with a smile. Funny part was, I had planned to buy some food for myself so they would have had another sale, but her attitude changed my mind.
Atmosphere: 1
Food: 1
Service: 1
Kyle K
2 employees. No one here. Yet takes 25 min. Terrible.
Tania Perez
Food is good but looks like it’s been sitting for a while other than that it’s yum
Ken
Employees there today have terrible attitudes and rude. If you don't like your job that much, find a new one in my opinion. Not to mention you get 1 weird cup of cheese for 4 items. Not worth the price, terrible experience.
Crystal G.
The staff that work at this place need to take a class on manners. Disgustingly rude Rylee and other. The blonde girl with piercings is I think the only kind of respectable person in there! Had a discussion with the owner Dakota via email, which was again no help at all. She tried to justify the rudeness of her staff and lost a forever customer. I would avoid this place at all cost. They will under cook your food and be snotty to you and when you let the manager/owner know what's going on they are just going to argue with you.
chloe m
the best costumer service i have ever had. Courtney helped us and made fresh pretzels without the butter because my friend is vegan. so so kind and respectful. give them a raise! <3
Rease Cup
Love the almond pretzel!
An N
Did 2 pickup orders in the last 2 weeks that were perfect. Had two different young employees that were very pleasant, professional, and friendly. My son is very excited that there is still a good pretzel place not too far away from us. The ones near us closed throughout the last 3 or 4 years. The orders were made fresh and ready at the designated time. Just in and out, so simple. Would recommend!
Bruce Richardson
The Oswego Meijer location has gone through management changes. Stopped last night @ 7:15pm. Food was fresh and tasted great. Hope they continue being available.
Liliana Martinez
Very Disrespectful the Employee's!!!! Worst Service Ever Very Disappointed Auntie Anne's had never Disappointed Like TODAY and on This Location!!!!!!!!!!!!!!!!!! Skinny Ugly and Burn Pretzels ! Never come HERE
Their pretzels are yummy. I really like the almond and the jalapeno pretzels. I tried the little wiener wraps in a cup but they tasted like they might have been under the lights for awhile.
Adam Liston
1pm middle of the day and no pretzels. Said it would be at least a half hour before they had any, how do you not have any pretzels at all?
Randy C
The best pretzel I ever had.... Too bad the store was closed ALL day today in Oswego, IL
Life with Bree
They don’t actually close at 9:00 they really close at 8:00 like come on now and when I got my pretzel it was wayyy to crispy and kinda burnt and I had to eat it like really
I was picking up an Uber Eats order and the two women working were beyond rude. I tried to have polite conversation and they treated me like I had the plague. I wound up looking the woman in the face and just saying "Wow" while shaking my head. I have never been disrespected simply for doing my job with a smile. Funny part was, I had planned to buy some food for myself so they would have had another sale, but her attitude changed my mind.
Atmosphere: 1
Food: 1
Service: 1
2 employees. No one here. Yet takes 25 min. Terrible.
Food is good but looks like it’s been sitting for a while other than that it’s yum
Employees there today have terrible attitudes and rude. If you don't like your job that much, find a new one in my opinion. Not to mention you get 1 weird cup of cheese for 4 items. Not worth the price, terrible experience.
The staff that work at this place need to take a class on manners. Disgustingly rude Rylee and other. The blonde girl with piercings is I think the only kind of respectable person in there! Had a discussion with the owner Dakota via email, which was again no help at all. She tried to justify the rudeness of her staff and lost a forever customer. I would avoid this place at all cost. They will under cook your food and be snotty to you and when you let the manager/owner know what's going on they are just going to argue with you.
the best costumer service i have ever had. Courtney helped us and made fresh pretzels without the butter because my friend is vegan. so so kind and respectful. give them a raise! <3
Love the almond pretzel!
Did 2 pickup orders in the last 2 weeks that were perfect. Had two different young employees that were very pleasant, professional, and friendly. My son is very excited that there is still a good pretzel place not too far away from us. The ones near us closed throughout the last 3 or 4 years. The orders were made fresh and ready at the designated time. Just in and out, so simple. Would recommend!
The Oswego Meijer location has gone through management changes. Stopped last night @ 7:15pm. Food was fresh and tasted great. Hope they continue being available.
Very Disrespectful the Employee's!!!! Worst Service Ever Very Disappointed Auntie Anne's had never Disappointed Like TODAY and on This Location!!!!!!!!!!!!!!!!!! Skinny Ugly and Burn Pretzels ! Never come HERE
Restaurantji Recommends
Their pretzels are yummy. I really like the almond and the jalapeno pretzels. I tried the little wiener wraps in a cup but they tasted like they might have been under the lights for awhile.
1pm middle of the day and no pretzels. Said it would be at least a half hour before they had any, how do you not have any pretzels at all?
The best pretzel I ever had.... Too bad the store was closed ALL day today in Oswego, IL
They don’t actually close at 9:00 they really close at 8:00 like come on now and when I got my pretzel it was wayyy to crispy and kinda burnt and I had to eat it like really
The pretzels are great but the cost is too high.