Chick-fil-A

2740 US-34, Oswego
(630) 554-8611

Recent Reviews

Kiera

My stomach hurts

Food: 1

Justin Graver

Literally the best.

Atmosphere: 5

Food: 5

Service: 5

Mr Clanker

The person taking my order was audibly intoxicated. She had slurred and slowed speech, had trouble comprehending my order, and entered the wrong number of Chick-fil-A sauces (8 instead of 10).When I mentioned to the cashier that the person who took my order was audibly intoxicated, she laughed at me and said 'I don't know what to tell you' and then proceeded to ignore me after handing back my card and my receipt.After a couple of minutes I was then asked by a different employee to pull forward and wait longer for my order. A few minutes later a third employee walked out with my order, handed it to me, and then immediately walked away.When I arrived home to check the contents of the bag containing my order, I had only received 6 Chick-fil-A sauces instead of the 8 incorrectly listed on my receipt by the audibly intoxicated drive-through order taker.Incorrect sauces aside, the bigger issue is the absolute lack of professionalism and respect towards the customer. Laughing in someone's face about a very serious issue is beyond disrespectful.The audibly intoxicated employee either drove to work under the influence, or they started drinking after arriving at work. Regardless, gross negligence occurred by the entire staff to allow this employee to represent the company and ignore/laugh at the customer when made aware of the issue.Normally I have no issues with this location and have frequented this location and will continue to do so in the future, but the lack of professionalism and respect shown today was surprising to say the least.

Atmosphere: 3

Food: 5

Service: 1

Omar Ramos

The best and cleanest chick-fil-a in the area.. my 5 yr old son always has a good time in the playground aswell.There is a lady that works there and all she does is clean, so when you arrive there are always clean tables available. Great service and location!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Chicken Nuggets, Spicy Chicken Sandwich

Michele Cronsell

I had the macaroni and cheese, which is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac & Cheese

Katie Detro

Fast drive thru, kind employees, great food and service! I visit this location frequently.

Lion L

The playground is always dirty and dusty.

Atmosphere: 3

Food: 4

Service: 4

Maria Elena Ruiz

Very good place for any time of day to share with the

Atmosphere: 5

Food: 5

Service: 5

Ashley Corral

All the sandwiches have changed and have been extremely oily and soggy. I’m very dissatisfied with how the sandwiches have been lately. I’ve been coming here for 4 years now and they have never been so gross.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Chick-Fil-A Deluxe Sandwich

Israel Ruiz

Great place for the family. Eat, play, and repeat!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chick-Fil-A Deluxe Sandwich, Sriracha, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Cool Wrap, Spicy Chicken Sandwich Deluxe Meal

Chris Bolinao

If there were 0 stars I would select. Soup solid congealed mass, fries were crumbs. Manager is 12 and wouldn’t refund. Will never return. What a joke.

Atmosphere: 1

Food: 1

Service: 1

Selena Rosales

We love chic fila in general and this location specifially because of the play place ! My rating is because of the stupid encounter we had with the employee who's stalking the play place. He makes it his job to stand at the garbage can and glare at the kids just waiting for a reason to come in and correct them. Dont you have something better to do? Its so awkward to be in there just being watched

Atmosphere: 1

Food: 5

Service: 1

J L.M

I ordered a spicy chicken deluxe sandwich through the drive-thru and I got a regular chicken sandwich it was still hot and juicy, but that's not what I ordered other than that they usually get the order right and it's great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Deluxe Sandwich, Mac & Cheese, Grilled Chicken

Kortni Painter

I am extremely upset with the management as a service standards here. I asked for an allergy accommodation to be made to my daughter's fruit cup and the manager refused to speak to me about it or make the accommodation. Instead she sent other workers to my table as a messenger. And the entire ordeal embarrassed my daughter, who just wanted to have a meal without having an allergic reaction. Very underwhelming experience. Worst chic fil-a I've ever dined at.

Atmosphere: 1

Food: 1

Service: 1

Robin Campbell

Wrong salad dressing was in my takeout order. Order-taker got it correct. Order filler made the error.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chick-Fil-A Cool Wrap

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