Domino's Pizza

1148 Douglas Rd, Oswego
(630) 554-7777

Recent Reviews

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No Name

don't order from here. They took over 2 HOURS to deliver. Whoever answered the phone had no clue what was going on with our order and then refused a refund or any sort of compensation. We even offered to pick it up because we thought it was an understaffing issue with drivers and that understandable! but then she offered to cancel our order for us!!! terrible customer service, employees are completely rude and incompetent. Do not get pizza from here you'll wait hours and then get cold food.

Atmosphere: 1

Food: 1

Service: 1

halie k

45 min after my pick up time was my order ready, and the music In the place was unacceptable

Atmosphere: 1

Food: 4

Service: 1

Ryan Pezold

Excellent value and quality of food for the price point

Aimee Brooke

This is the BEST Domino's I've ever been to. For the past 2 weekends, we've ordered 3 pizzas for our pool parties. Every single person said how great it was!! They couldn't believe it came from Domino's. You're doing a great job in there!! Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Pepperoni Pizza

Annie

The people who i spoke to at the counter weren’t an issue they gave me no hassle or anything. Very kind. But then looked over to watch the girl making pizza for literally less than 5 seconds and she put the cheese all over it then wiped her nose with her hand! Mind you all she was NOT wearing gloves. Multi colored hair girl. I figured it was common sense to wear gloves and not wipe your nose while handling people’s food. VERY Unsanitary. Would not recommend unless you like boogers mixed in with your pizza.

Atmosphere: 1

Food: 1

Service: 4

Kuchkarov Family

Pizza was alright, I ordered “today’s special” and it was big pizza and stuffed bun, and they give me only medium pizza

Atmosphere: 4

Food: 5

Service: 3

Roger S

Sucks they replaced the Brooklyn with NY style...

Atmosphere: 5

Food: 5

Service: 5

Molly Jean

Ordered online for 2 medium pizzas, garlic pieces and cinnamon twist dessert. I had chosen curbside delivery and while waiting my order never updated and then disappeared from the tracker. I did go in to the store to pick up my order, which was ready (but the website never updated) - got home and realized they had mis-made one of our pizzas. I called the store and instead of offering to remake the pizza that I paid for I was offered a voucher for a cookie dessert thing? Not even the equivalent of the pizza I ordered. I asked very nicely if they could please just make the food that I ordered, and was asked to bring in the wrong pizza. When I showed up with their error'd pizza (which, why not just let someone keep a pizza If I'm having to come back, wasting my gas, time and now my other food getting cold?) They put it on a shelf instead of trashing it right away, which I would hope they do not knowing if someone touched it when checking their order? Weird. But I returned The pizza and was given the correct order. Unfortunately I wasted over 30 minutes of my time, gas and had hungry kids waiting for food that was made incorrectly.
Interesting choice of "customer service"

Atmosphere: 3

Food: 2

Service: 1

Isabel Gutierrez

Ordered a pizza and paid for delivery. Pizza wast burned. I took pictures of it. I call Domino's guy tells me I have to take the pizza in to get it replaced even though I had just paid for delivery. I get there the managers excuse was they're all coming out like that???? Well why don't you adjust the oven instead of selling burnt pizza. Mngr said she tried to call me to say they will deliver it but obviously when I'm on the road I'm not going to use the phone. Overall very bad experience when I order pizza from there again

Atmosphere: 1

Food: 1

Service: 1

Lisa Johnson-Cole

This Dominos always make your pizza fresh, the staff is so nice and professional especially Mrs. Veronica she is the best. I love buying my pizza here because they are always fresh they put love in every pizza they make .

Atmosphere: 5

Food: 5

Service: 5

Akbobek Bazarbayeva

I don't like leaving negative comments. But 3 days ago I ordered pizza here for delivery and it took me a full 8 minutes to order only 2 pizzas. I think their service is too slow. And then the courier delivered, I paid in cash. I asked the courier if he had change, it was a slightly large amount. He said he would go to the car and get some change. And then he never returned with the change. I don’t feel sorry for this money, although it was a large amount. BUT.. I just felt myself like a deceived fool

Service: 1

Emmanuel Alvarez

This is the main Domino's that I order from.I always do it via the app.Pizza is already ready and people are friendly.

Atmosphere: 5

Food: 5

Service: 5

Cathi Paige

The food is always good, sometimes the service is slow, but the food is worth waiting for.

Atmosphere: 4

Food: 5

Service: 3

Michelle Michelson

Placed order @ 6:21 online, said 27 minutes for order to be ready. After sitting waiting for order till 7:26 order was actually finally ready.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Garlic Knots, Pepperoni Pizza

Anonymous

If you opt out of them selling your personal data on the app, they start revoking your reward points. Beware.

Atmosphere: 1

Food: 1

Service: 1

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