Says on menu and online ordering platform "soup with crispy noodle" They refuse to honor this and try to get and extra $2 for the crispy noodles that are advertised as included. I see the same sentiment in a review from 7 months ago. Change the website or honor what it says!!
Update: I went to order a lunch special this week and they had blocked my number for leaving this review!!! Unbelievably petty, especially after they refused to fix their own mistake where the website has offered crispy noodles with soup for well over half a year! I called from a different number lunch special. It wasn't bad, but they really need to improve their customer service and attitude.
Atmosphere: 1
Food: 1
Service: 1
Mike Wankel
Ordered via GrubHub, had Massaman Curry and also Pad Thai. We really enjoyed both, flavor 5/5, portions 5/5. I’m glad that we gave them a chance, this is definitely gonna be a go to going forward.
Food: 5
Recommended dishes: Pad Thai
Erin Silva
This is our go to for take out sushi. Love there party trays!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Sushi Appetizer, Godzilla Roll, Spicy Tuna Hand Roll, Dragon Maki, Spider Roll, Chicken Lo Mein, California Roll
John Stevens
I recommend it, the sushi is not as good as the Chinese food. I would say skip the sushi but the Chinese food is very good.
Atmosphere: 3
Food: 5
Service: 5
Daisy Duck
Changing my review from a 4 star I rated years ago. Now 1 star at best. Ordered chicken sesame and general taos the chicken is now non- existent but triple breaded chicken skin. Both entries the same. Crab Rangoon like a onion Rangoon now and the chow mein is all cabbage with 2 slivers of mushrooms and a pee pod. Its clearly this establishment greed is now of more importance over customer retention. I've ordered over 10 yrs here, now never again. Will not be back. Also they refuse to give sweet n sour sauce or even a packet of soy sauce you have to beg for it now. Not one napkin either. So very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Cindy Rogneby
Fantasy sushi! So fresh.
Food: 5
Cherie Roewe
The pork egg rolls and the egg drop soup were tasty, the crab ragoons should be called onion vs crab. What really put me off to this place is it says “soup with crispy noodle” on their menu yet I didn’t receive any. I called because we definitely wanted them and stuff happens. The lady who answered the phone said you have to order them if you want them, I asked her why the menu says it comes with them then? She immediately said “it doesn’t say that” I told her it absolutely does where ON THEIR WEBSITE. My spouse went back up to get them, not an apology or anything…this was our first time trying them and unfortunately the last.
Food: 3
Service: 1
Derrick Parra
I was desperate for a good Chinese restaurant in Oswego and finally found one right here. This place did not disappoint.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roll
Trippio
We're big fans of Mason Wok. Have been for years. Food is ready in 10 minutes for takeout.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Pan Fried Noodles
Amazing sushi. Their homemade soy sauce really is out of this world.
elvis Presley
Wonderful food and staff.
Parking: Safe to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Shrimp with Broccoli
Tbx Elijah
The sesame chicken was bone and chewy
BECCA CASTELLANO
Great food...fast and hot!!
Food: 4
Service: 4
Christine Krotsmer
Tried chicken,beef,shrimp,noodles,rice,crab Rangoon and egg rolls . Everyone has thrown away the food and has eaten the egg rolls . We will not be back again.
Says on menu and online ordering platform "soup with crispy noodle" They refuse to honor this and try to get and extra $2 for the crispy noodles that are advertised as included. I see the same sentiment in a review from 7 months ago. Change the website or honor what it says!!
Update: I went to order a lunch special this week and they had blocked my number for leaving this review!!! Unbelievably petty, especially after they refused to fix their own mistake where the website has offered crispy noodles with soup for well over half a year! I called from a different number lunch special. It wasn't bad, but they really need to improve their customer service and attitude.
Atmosphere: 1
Food: 1
Service: 1
Ordered via GrubHub, had Massaman Curry and also Pad Thai. We really enjoyed both, flavor 5/5, portions 5/5. I’m glad that we gave them a chance, this is definitely gonna be a go to going forward.
Food: 5
Recommended dishes: Pad Thai
This is our go to for take out sushi. Love there party trays!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Sushi Appetizer, Godzilla Roll, Spicy Tuna Hand Roll, Dragon Maki, Spider Roll, Chicken Lo Mein, California Roll
I recommend it, the sushi is not as good as the Chinese food. I would say skip the sushi but the Chinese food is very good.
Atmosphere: 3
Food: 5
Service: 5
Changing my review from a 4 star I rated years ago. Now 1 star at best. Ordered chicken sesame and general taos the chicken is now non- existent but triple breaded chicken skin. Both entries the same. Crab Rangoon like a onion Rangoon now and the chow mein is all cabbage with 2 slivers of mushrooms and a pee pod. Its clearly this establishment greed is now of more importance over customer retention. I've ordered over 10 yrs here, now never again. Will not be back. Also they refuse to give sweet n sour sauce or even a packet of soy sauce you have to beg for it now. Not one napkin either. So very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Fantasy sushi! So fresh.
Food: 5
The pork egg rolls and the egg drop soup were tasty, the crab ragoons should be called onion vs crab. What really put me off to this place is it says “soup with crispy noodle” on their menu yet I didn’t receive any. I called because we definitely wanted them and stuff happens. The lady who answered the phone said you have to order them if you want them, I asked her why the menu says it comes with them then? She immediately said “it doesn’t say that” I told her it absolutely does where ON THEIR WEBSITE. My spouse went back up to get them, not an apology or anything…this was our first time trying them and unfortunately the last.
Food: 3
Service: 1
I was desperate for a good Chinese restaurant in Oswego and finally found one right here. This place did not disappoint.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roll
We're big fans of Mason Wok. Have been for years. Food is ready in 10 minutes for takeout.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Pan Fried Noodles
Great food taste, quality &
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Fried Rice, Egg Roll
Restaurantji Recommends
Amazing sushi. Their homemade soy sauce really is out of this world.
Wonderful food and staff.
Parking: Safe to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Shrimp with Broccoli
The sesame chicken was bone and chewy
Great food...fast and hot!!
Food: 4
Service: 4
Tried chicken,beef,shrimp,noodles,rice,crab Rangoon and egg rolls .
Everyone has thrown away the food and has eaten the egg rolls .
We will not be back again.
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