McDonald's

2890 Rt 34, Oswego
(630) 554-2858

Recent Reviews

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nooner3

Rude window girl. Having some sort of weird party in the lobby? Rudely kicked us out of the lobby for no reason given. The workers the boys were so rude. Go to the one Douglas 100% better no signage on the door, doors were unlocked. It was 6pm.

Atmosphere: 1

Food: 1

Service: 1

David Gerber

On Wednesday December 10th, I went through the drive-through. I placed my order, one which was a cheeseburger with no onions. Two other hamburgers and a large fry. Total was on the screen and I confirmed it was what I ordered.

Pull up to pay and it was less than half what was on the screen and the young lady at the window argued saying she heard me say two double cheese no onions.

After a long day, I just gave up and took that order home. This may have been the final nail in the McDonald's coffin for me.

Atmosphere: 2

Food: 4

Service: 1

amanda wallen

Every single time I’ve eaten here my order has come out wrong

Atmosphere: 1

Food: 1

Service: 1

Michael Corradi

The kiosk ordering system is not for me. Being that most McDonald's are doing this in their stores, I won't be going back to any McDonald's, again... EVER...😠

monse rojaz

I ordered online and my meal was right but I didn’t appreciate how the service. The kids were just standing there while I was at the counter for them. I asked for a side of two pickles to put on my McChicken and they tried to charge me for a sauce packet… the girl told me I would have to pay and then another girl came over trying to charge me for something. I told them I wasn’t going to pay for it because a side of pickles are usually free. I was just irritated by their poor customer service.

Atmosphere: 1

Food: 5

Service: 1

William Grace

Terrible customer service from these people DoorDash application told me I could pick it up through the drive-through. They wasted my time and called me lazy while five of them were sitting doing nothing absolutely do not come to the McDonald’s here. I’m up way before the McDonald’s opens 230 in the morning doing DoorDash trying to provide for my family. How dare she call me lazy. I was able to send this review while I was driving talk to speech no problem. I’m gonna feed my family, but this woman called me lazy while I was trying to feed my family. I’m coming back in to speak to the manager and I will call corporate directly.

Atmosphere: 1

Food: 1

Service: 1

Johnnie Vorabouth

The best!!!

Atmosphere: 5

Food: 5

Service: 5

Amanda Almanza

How hard is it to CHECK the order before you send it out! The receipt was correct, the order was taken correctly. I can’t tell you how many times this place has messed up my order and I have had it. Clearly this is an issue with MANAGEMENT! Maria, you need to step it up. Train your team to double check orders before you send them out all wrong!

Kevin Bradford

Had several issues here. But recently they messed up so bad I had to give a poor review. They forgot three separate items from my bags (20 piece, small fry & a happy meal). Done with this MCD. Got a disingenuous apology from a manager and attitude from the crew member. What I was most mad about was my dad (75) was in town and since I had to run back out and get the food they forgot I didn’t get to sit down and eat with my old man.

Drew Smith

Slow but hot food

Atmosphere: 5

Food: 5

Service: 3

Sarah Perrin

They get your order wrong every time. And I don’t mean kind of wrong I mean throw whatever they want in a bad wrong. Doesn’t matter if it’s drive through, in store, or delivery. It’s the worst McDonald’s I’ve ever been to.

Atmosphere: 1

Food: 1

Service: 1

Marcello Paonessa

Everytime I order 2 hamburgers plain I get everything on them it’s not difficult to get it right

Atmosphere: 1

Food: 1

Service: 1

edward hornbaker

Drive thru at 630 on Thursday. This is when they choose to have a food delivery and block the exit. Ordered on the app. Long wait to get to speaker, order and get food. Got home to find out we didn't get straws for our 3 drinks, forgot a fry and only got 1 bbq sauce for 2x6 piece nuggets and a 4 piece nugget happy meal. And that was after i asked. Also, I had to ask for one of our drinks before pulling off. Shame on me for not checking my full order. NK13 was my order if any manager cares.

Food: 4

Service: 1

Steve Jansen

Very clean.

Atmosphere: 4

Food: 3

Service: 4

Nancy Schwartz

Eduardo took advantage my grand daughters ordering and charged her by item totalling $14. When the big breakfast is $6.79

So disrespectful

Atmosphere: 3

Food: 3

Service: 1

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