Subway
411 Chicago Rd, Oswego
(630) 554-4300
Recent Reviews
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Very skimpy for a 15 dallor sandwich, and lady making sandwich had a bad attitude! Won't be returning! Very disappointed
Atmosphere: 1
Food: 2
Service: 1
Expensive sandwiches for no meat. They’re scam artists. 0/10
Atmosphere: 1
Food: 1
Service: 1
Have to pay a lot more doe the deluxe to get a "normal" amount of meat. Pricing is way too high.
Atmosphere: 5
Food: 3
Service: 5
They totally rip you off on ingredients! I placed a mobile order and when I got home, I was so upset. I ordered a steak and cheese foot-long and the sandwich was all bread hardly any steak or cheese. Don’t waste your money here.
Atmosphere: 1
Food: 1
Service: 1
This subway is really cheap and lazy . I used the app to pick up an order and eat at the shop and I got a deal through the app and so I chose to pay for extra meat on the sandwhich since I was saving money on the deal . When I came to pick it up there was definitely no extra meat and on top of all this , the tables are not routinely cleaned . 6/8 tables had food and or sauce on them . I had to table hop until I found one that was decently free of other people’s food . I get they get a lot of kids from the high school coming here but this isn’t a school cafeteria it’s a business where cleanliness matters .
Atmosphere: 1
Food: 3
Service: 1
Subway in general has become very disappointing. They barely give you any meat and doesn't seem to be as fresh as it used to be. However, this location is different. They actually took the time to explain which items were eligible on the coupons. The sandwiches were good, although a little sparse. It was definitely a good deal for the price, though. Definitely recommended thus location.
Atmosphere: 5
Food: 3
Service: 5
If you order by ap they will not let you watch them make your sandwich. In fact, the man will to "go sit down" and makes the "go away" hand gesture. He WILL NOT start making it until you go sit down, which is sus.
I order double meat because they have really cut down on the amount of meat they put on their subs. When I first started ordering double and if I stood there watching, I would get it. Then they decided to put up a lid so that you cannot see how much meat they put on. Now, when I order double meat and I NEVER get it anymore. I pay over $4 for it and they just pocket that money.
Several times I showed them pictures of my sandwich and they either tell me that IS double meat (3 very think slices deep) and to appease you, they will do you the favor of giving you a "couple of extra pieces." Twice I was told that they "forgot" and again offered just a "couple of extra pieces," which I'm sure I never got, but they won't let you see what they are doing behind the lid.
The man who co-owns can barely speak English or pretends not to understand if you have a problem, so do not waste your time talking to him. And he refuses to learn what "double meat" means. No, in reality, he deliberately rips you off and expects that you will just accept it, which I think a lot of people do. Which I was guilty of at first.
I stopped going to this one and went to Montgomery. It is owned by the same people and they do the same thing. The woman owner is just as shady. These owners are VERY dishonest people. I will go out of town for my Subway from now on.
Atmosphere: 1
Food: 1
Service: 1
I tried to place an order online for in store pickup for a promo price on foot-longs. Long story short after multiple attempts with different cards it would not let me complete the transaction. I screen-shot it and assumed Subway would price match. They would not. This particular store is a family owned franchise and they claimed they could not override the price. This is nothing more than poor customer service and a flat out lie. Our family of five go here regularly, but will not anymore. This restaurant is barely hanging on with zero traffic; now, I understand why. Please, just go to the subway at the Walmart down the street.
Atmosphere: 1
Food: 3
Service: 1
First time getting screwed over with an online order ?! I ordered a 12 INCH flatbread subway club. They put 6 inches of stuff, rolled it up instead of filling all 12 inches !!! I had to go all the way back and they refused to fix my order. All they did was change the direction of the filling, which was hardly anything! And I was talked to like I’m the idiot! Worst customer service ever!!!! Never going back! Hello Jersey Mike’s!
Atmosphere: 1
Food: 1
Service: 1
I ordered a 3$ footlong dipper and a small drink. The dipper was stale and they didn't allow me any refills on my drink besides water and told me I had to buy a new one at full price. They also had no place to put your bike. Overall, if you want to get subway I would recommend going somewhere else and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What I assume is the owner is always rude as hell whenever I come in. Subs are always under filled. Dude always has an attitude for no reason.
Atmosphere: 2
Food: 2
Service: 1
The owners of the store abused a customer recently used some bad words about her and discriminated by her color. Please be aware we should not support this kind of behavior in this country.
Atmosphere: 1
Food: 1
Service: 1
The owners of the store abused a customer recently used some bad words about her and discriminated by her color. Please be aware we should not support this kind of behavior in this country.
Atmosphere: 1
Food: 1
Service: 1
I’m writing this as a person who got cheated by them , this place is a very horrible place with no food hygiene and quality of service. If you are ordering from this place, i bet you that you are not getting anything that is equal to what you guys are paying, they cut the meat quantity and cheese quantity. If you guys are taking coupons, i feel sorry for you, you are just eating bread . Maybe it might have fallen down but they don’t care they just pick it and put it back for selling . “BEWARE OF FOOD HYGIENE IN THIS PLACE , YOU MIGHT GET FOOD POISONING OR CHEATED ON”
Atmosphere: 1
Food: 1
Service: 1
Never payed more for worse food, food averages $10+ for a 6 inch and $15+ for a footlong, everything is
Atmosphere: 1
Food: 1
Service: 1
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