The manager, Brandon, has no idea how to work on customer service. This taco bell is a joke, they barely know how to talk to people or be an actual manager. If I could rate 0 stars I would. Celine might not have been trained well if she was trained by Brandon. They expect people to know what to do when they come in as if its standard procedure to have to go to a kiosk while the workers at a restaurant goof off in the kitchen.
Atmosphere: 1
Food: 1
Service: 1
David Ramirez
They are lazy, nobody in the drive thru. Refused to take my order up front forcing to use kiosk. Never returning here again
Service: 1
Oscar Cervantes
Worst taco bell in the area super slow dont come here if you want your food fast
Atmosphere: 1
Food: 1
Service: 1
George Douglas Rhew
One of my favorite places to eat the employees are great and always helpful
Scott Sroke
Good food and prompt, friendly service
Atmosphere: 5
Food: 5
Service: 5
taylor calabrese
We placed 2 online orders originally through drive thru. We went inside as the line for drive thru was extremely long. When we went to the register to pick up they said if you placed it for drive thru it needs to be picked up through drive thru. We understood and got in line. We then arrived at the intercom and told them we had the two orders. They informed us that they can only do 1 order per vehicle and told us to come inside for the other after they proceeded to tell us that we had to get in line for the drive thru. They refused to give us the second meal unless we came inside.
Atmosphere: 1
Food: 2
Service: 1
Ashley Warner
This location is better then the location in yorkville but every time I have came for the past month their was no soda.🥤
Atmosphere: 3
Food: 4
Service: 3
David Fuller
I never leave a review so you know it's bad when I do. This place is just bad bad. We waited for 10 minutes then placed an online order. Waited 15 minutes and our order never showed. Never at one moment during all of this were we even greeted and had to just waste our hard earned money. We had to return to work and just left and went to McDonald's next door. McDonald's was on their game.
gave me burnt nuggets, soggy fries, and a cup with a big whole on the side of it where my drink kept spilling out of 😐 but customer service is great!
Atmosphere: 3
Food: 1
Service: 5
Bethany S
Love this Taco Bell they never messed up our order until today and I’ve been going since August. I don’t eat meat but they put meat in my burrito even though it was a cheesy bean burrito good thing I didn’t bite into it :) they were so great at fixing this problem and everyone there is nice and seems to care about their job I’m not mad they messed up my ordering considering I come consistently and this is the first time!
Atmosphere: 5
Food: 5
Service: 5
Darrell Ramsey
When you pay for extra and the food comes out thinner then normal you leave nasty reviews. Bathroom was clean at least.
Atmosphere: 2
Food: 1
Service: 1
Chui Chu
3 orders together, 3 drive thrus. Unable to give all orders at window together. According to policy.
If you place more than 1 order, you have to make a circle at drive thru per order. They can not give you all orders together at once.
Used rewards, 3 rewards means 3 drive thrus since their system can't process more than 1 order per car. Changes everyday their system. Told me to walk in since could not be given thru their drive thru window.
Atmosphere: 5
Food: 5
Service: 1
As Told By Gator (APimpNamedGator)
I swear this Taco Bell NEVER does their mobile orders right! I'm so sick of not getting what I paid for from the Oswego location!
New $3 steak burritos
Atmosphere: 4
Food: 5
Service: 4
The manager, Brandon, has no idea how to work on customer service. This taco bell is a joke, they barely know how to talk to people or be an actual manager. If I could rate 0 stars I would. Celine might not have been trained well if she was trained by Brandon. They expect people to know what to do when they come in as if its standard procedure to have to go to a kiosk while the workers at a restaurant goof off in the kitchen.
Atmosphere: 1
Food: 1
Service: 1
They are lazy, nobody in the drive thru. Refused to take my order up front forcing to use kiosk. Never returning here again
Service: 1
Worst taco bell in the area super slow dont come here if you want your food fast
Atmosphere: 1
Food: 1
Service: 1
One of my favorite places to eat the employees are great and always helpful
Good food and prompt, friendly service
Atmosphere: 5
Food: 5
Service: 5
We placed 2 online orders originally through drive thru. We went inside as the line for drive thru was extremely long. When we went to the register to pick up they said if you placed it for drive thru it needs to be picked up through drive thru. We understood and got in line. We then arrived at the intercom and told them we had the two orders. They informed us that they can only do 1 order per vehicle and told us to come inside for the other after they proceeded to tell us that we had to get in line for the drive thru. They refused to give us the second meal unless we came inside.
Atmosphere: 1
Food: 2
Service: 1
This location is better then the location in yorkville but every time I have came for the past month their was no soda.🥤
Atmosphere: 3
Food: 4
Service: 3
I never leave a review so you know it's bad when I do. This place is just bad bad. We waited for 10 minutes then placed an online order. Waited 15 minutes and our order never showed. Never at one moment during all of this were we even greeted and had to just waste our hard earned money. We had to return to work and just left and went to McDonald's next door. McDonald's was on their game.
Atmosphere: 1
Service: 1
Decent location, forgot my sauces though
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
gave me burnt nuggets, soggy fries, and a cup with a big whole on the side of it where my drink kept spilling out of 😐 but customer service is great!
Atmosphere: 3
Food: 1
Service: 5
Love this Taco Bell they never messed up our order until today and I’ve been going since August. I don’t eat meat but they put meat in my burrito even though it was a cheesy bean burrito good thing I didn’t bite into it :) they were so great at fixing this problem and everyone there is nice and seems to care about their job I’m not mad they messed up my ordering considering I come consistently and this is the first time!
Atmosphere: 5
Food: 5
Service: 5
When you pay for extra and the food comes out thinner then normal you leave nasty reviews. Bathroom was clean at least.
Atmosphere: 2
Food: 1
Service: 1
3 orders together, 3 drive thrus. Unable to give all orders at window together. According to policy.
If you place more than 1 order, you have to make a circle at drive thru per order. They can not give you all orders together at once.
Used rewards, 3 rewards means 3 drive thrus since their system can't process more than 1 order per car. Changes everyday their system. Told me to walk in since could not be given thru their drive thru window.
Atmosphere: 5
Food: 5
Service: 1
I swear this Taco Bell NEVER does their mobile orders right! I'm so sick of not getting what I paid for from the Oswego location!
Atmosphere: 1
Food: 1
Service: 2
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