Starbucks
7202 119th St, Palos Heights
(708) 448-1591
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Extremely rude employees, they never get the order right.
I love the chai tea and banana walnut loaf. So good.
Atmosphere: 4
Food: 5
Service: 4
Most of the staff is unfriendly. The guy who took my order looked downright angry that he had to take care of me. I let him know I had a birthday freebie and he didn't acknowledge my birthday at all. It's not like I expect cartwheels and balloons but he could've at least said it. He also, after each ingredient, said with a sting anything else and huffed. It felt like I was bothering him the whole minute and a half it took. Even the gal who made my drinks seemed annoyed. She didn't call out my name. She just pushed the drink halfway and went on about her business. No eye contact, smile, etc... This was a very disappointing visit.
* I have had a similar visit the last couple times but this one in particular was enough for me to edit a good review and turn it negative.
Atmosphere: 1
Food: 5
Service: 2
Limited seating
Atmosphere: 3
Food: 5
Service: 5
Employees seemed like they didn't like their job
Atmosphere: 5
Food: 5
Service: 2
My mom came here yesterday at 7 pm and was going to purchase an item but wanted to use their washroom first and when she asked the guy working told her no it was closed, mind you they don’t close till 9 pm…
Absolutely ignorant kid at the window. I had to ask for a sleeve for my hot Americano so it didn’t burn my hand off. I asked for a manager, and he said why? no. Decided to just pull away. I’ll also Contact corporate. Do yourself a favor and avoid this location.
Atmosphere: 1
Food: 1
Service: 1
The worst service I've ever had, I travel a lot so I have had my fair share of starbucks stops & the lady was SO rude I even laughed it off at first bcus I was shoked at how rude she was I still told her to have a good day & didn't complain because I get it we all have out days but this is the SECOND time I've comee to this one & SAME rude girl. I asked a simple question & she got an attitude, she could have answered politely. I've got pretty thick skin which is why I brushed it off the first time but wow, I was terribly surprised that's who they hire.
Each time I order here I regret it! How do people work here and are so rude?! Theres a young man who never wears an apron EVER he is sooo rude and acts like he can never be polite. Always has such a bad customer service voice, I went this morning and I asked for my mobile order over the speaker and continues to say “what” in the rudest way possible. SO RUDE!!! AND NEVER IN DRESS CODE. I NEVER HATED A STARBUCKS SO MUCH!! Also they never ever have drinks right or orders right. Please manager get it together!
Food: 2
Someone needs to tell the barista that you don't make a refresher with warm water! $6 for what's supposed to be a refresher and it was warm enough to melt any ice that was in there!!! Waste of money!!
Food: 1
Service: 1
Restaurantji Recommends
This Starbucks is the worst. Went through the drive thru line to grab a cup of ice water and was told that it was an “amenity for paying customers”. Being stingy about WATER is insane. If the water isn’t free, that’s fine, but don’t act like your water is so sought after that it’s only for those buying your nasty coffee.
Atmosphere: 1
Food: 1
Service: 1
The cup is very bad equality
Li king and it's not very strong
Atmosphere: 1
Food: 3
Service: 1
Venti White Moca and keep them coming!!! Great drinks, better staff.
Atmosphere: 5
Food: 5
Service: 5
Overweight white guy in drive thru window gave me a ball of used napkins this morning. HORRIBLE people at this location!!
Atmosphere: 1
Food: 1
Service: 1
The drive-thru employee who worked the morning of 01/31/2025 is by far THE worst (not the blonde one with glasses, but the brown haired girl with a nose piercing and no name tag ever). It's crazy how she has not had her attitude checked by management. This location must always get calls because I tried calling to let them know what happened, and their line is always busy. The dial tone does not even ring. Very very disappointed. Great way to start your Friday!
Service: 1
Loading...