Dairy Queen Grill & Chill
333 W 2nd St, Pana
(217) 562-3234
Recent Reviews
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The amount of ice cream in banana split was less than what we usually receive.
Atmosphere: 5
Food: 3
Service: 5
Manager was a short older woman, was very rude. I set my blizzard that I had taken 3 bits out of on the table to use the bathroom and they threw it away. Brought it up to the manager and she gave me an “oh well” attitude and walked away, and didn’t even replace it, give me a refund, or at least a coupon. Previously ate here frequently but will not be returning.
Atmosphere: 1
Food: 1
Service: 1
You'd expect to get all your food the first go around if you pay $40 right? Not at all, and dont worry when you come back to get your food it wont be presentable or like you asked.
Atmosphere: 1
Food: 1
Service: 2
I come here all the time they have great food the people are nice and very helpful my kids a picky eater this place takes it into consideration
Atmosphere: 5
Food: 5
Service: 5
Worker completely rude and was eating in the drive through between taking my money and giving me my food. She was in her phone and talking with other staff instead of getting my food. When I got my food, the order was completely wrong and cold except for the cheeseburger, it was microwaved and gross, bun was chewy from the microwave.Store is dirty.
Atmosphere: 1
Food: 1
Service: 1
They can't get anything right anymore. And they don't seem to care. Save your time, money, and sanity and just skip this one
Atmosphere: 1
Food: 1
Service: 1
The chicken tenders were about the size of my finger. Which would be okay if I was paying $5 but I paid $11 for a 4 piece. I worked at DQ in a different location not too long ago and the tenders were a lot better sized than these.
They employees were like statues. They didn’t talk to you, greet you, or tell you to have a good day.
And last but not least the bathroom was gross. The toilet hadn’t been cleaned and there was an overflow of trash.
Atmosphere: 1
Food: 1
Service: 1
Food was cold , cheese wasn't even melted. Very disappointed
Atmosphere: 1
Food: 1
Service: 2
They always have nasty fries ! Service is fast but they really need to have better quality food
Atmosphere: 3
Food: 2
Service: 3
How hard is it to follow the recipe for drinks, shakes, etc. I ordered a large mocha MooLatte and it’s just the crunchy slush mix and vanilla ice cream.
Restaurantji Recommends
The wait to get your food is ridiculously long
The red velvet cake blizzard is delicious!
Food was sitting out for at least an hour before I got it. My order took about 40 mins to get, and it was cold. They don't sell sweet tea either...
Atmosphere: 3
Food: 3
Service: 3
service was the best. they even got a fancy area for free.
Atmosphere: 5
Food: 5
Service: 5
First they forgot my 7 dollar meal deal and only got my drink and sundae. Second they forgot my extra toast.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Pretzel Sticks
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