The sandwiches aren't as big or as good as they used to be. They were hot and had what I asked for on it. The fries are pretty good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Fish Fillet Sandwich, Sausage Mcmuffin, Mcgriddles
Jason Nockman
Best mcdouble in town
Food: 5
Recommended dishes: Mcdouble
Mike Davis
Great food
Atmosphere: 4
Food: 4
Service: 5
Marcus Losier
I was in the bathroom at the same time as one of their employees. He didn't wash his hands Is before going back to work. It's absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Sarah Housh
I placed an order in the drive-thru somewhere between 8-10am on Saturday 10/19. The 5 stars go to the crew members who made my food and to the young man who took my order. The food was accurately made and tasted good. The young man’s service was very pleasant. However, the experience ended on an atrocious note. Krystal was working in the present window and never once even looked at me, did not greet me, did not thank me, nor did she wish me a good day. She was busy yelling (And I mean that literally. This is no exaggeration. Yelling at full volume) at the rest of the crew. Her entire body was turned away from the window and she was berating her coworkers horribly.Talk about destroying morale. Take a look at the cameras if you don’t believe me. She shoved my food and drink at me without even acknowledging my presence. One can only assume that all other customers in the drive-thru that day received the same “service.” There is no reason the customer should be providing better customer service than her. Customer facing positions require a certain level of skill, which she is clearly lacking. The only position someone with her attitude should hold is overnight maintenance. She should not be working with the public or with anyone else for that matter. Krystal needs to be held to the same standard as the rest of her coworkers. She degrades not only the crew, but customers as well by treating them as if they don’t exist. The entire interaction was, very seriously, the worst I’ve ever had out of all the McDonald’s locations I’ve visited across the country. I’ve managed an entire Guest Services department within a Hilton Hotel, and I’ve been Assistant Store Manager at a busy Starbucks location. I know what good customer service and hospitality looks like. This is not it.
Atmosphere: 1
Food: 5
Service: 1
Austin Shride
It's McDonald's. That's it. You know what you are getting when you buy it. The food is expensive and crap, but it's reliable and you will buy it anyway.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Mcdouble, McDonald's Big Mac
Xton Green
People don’t know how to do there job , mess up your order
Heath Tolberd
It's mcdonald's cost way more then is should for sub par food and service, I'd personally skip the place but the kids like it.
Atmosphere: 3
Food: 3
Service: 3
Dina Stritzel
We were driving through and stopped for a snack and bathroom break. The employees were friendly, and the bathrooms were very clean. The cleanest McDonald's bathrooms I've ever seen.
Atmosphere: 5
Food: 5
Service: 5
April Koski
We went through the drive-thru and my husband ordered our meals BY NUMBER. We get to the window, get our food, and we are missing an order of fries. My husband goes in and tells them they forgot the fries. The girl proceeds to tell him that he only ordered a sandwich and a drink. He can pay for fries if he wants some. They refused to give him any fries, even though they messed up the order.
Its McDonald's, good service compared to your average one but don't expect anything more. Good was a decent as it normally is. If you are looking for more, try somewhere else, otherwise this would be a good pick. Not great but not bad.
Kid-friendliness: No play place here but child friendly none the less
Wheelchair accessibility: I think this place had buttons to open doors, it was a bit ago I went do i can't fully remember, sorry
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: French Fries, Big Mac, Spicy Crispy Chicken Sandwich, Deluxe Crispy Chicken Sandwich, Quarter Pounder Hamburger
Jackson Nicolaides
The food was okay at best. The problems I encountered were how unclean the store was, how unhygienic the employees were and how rude the employees were with an exception of two extremely helpful employees, Gregory Williams and Kendal Beck. While most other employees were on their phones and arguing, they helped me get the correct order with a smile on their faces. The owner of the Pana McDonald’s is Marty Davis. He is a great and generous person.
Atmosphere: 1
Food: 3
Service: 3
Ben Manley
They need to post that unlike every other McDonald's I have ever been to that they stop serving breakfast at 10 and not 10:30. Drove to town just to get breakfast only to find out that was not going to happen. Ordered nothinh
Atmosphere: 1
Food: 1
Service: 1
Dotty Bread
Very nice I typically enjoy when I go there workers were okay
The sandwiches aren't as big or as good as they used to be. They were hot and had what I asked for on it. The fries are pretty good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Fish Fillet Sandwich, Sausage Mcmuffin, Mcgriddles
Best mcdouble in town
Food: 5
Recommended dishes: Mcdouble
Great food
Atmosphere: 4
Food: 4
Service: 5
I was in the bathroom at the same time as one of their employees. He didn't wash his hands Is before going back to work. It's absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
I placed an order in the drive-thru somewhere between 8-10am on Saturday 10/19. The 5 stars go to the crew members who made my food and to the young man who took my order. The food was accurately made and tasted good. The young man’s service was very pleasant.
However, the experience ended on an atrocious note. Krystal was working in the present window and never once even looked at me, did not greet me, did not thank me, nor did she wish me a good day. She was busy yelling (And I mean that literally. This is no exaggeration. Yelling at full volume) at the rest of the crew. Her entire body was turned away from the window and she was berating her coworkers horribly.Talk about destroying morale. Take a look at the cameras if you don’t believe me. She shoved my food and drink at me without even acknowledging my presence. One can only assume that all other customers in the drive-thru that day received the same “service.” There is no reason the customer should be providing better customer service than her. Customer facing positions require a certain level of skill, which she is clearly lacking.
The only position someone with her attitude should hold is overnight maintenance. She should not be working with the public or with anyone else for that matter. Krystal needs to be held to the same standard as the rest of her coworkers. She degrades not only the crew, but customers as well by treating them as if they don’t exist. The entire interaction was, very seriously, the worst I’ve ever had out of all the McDonald’s locations I’ve visited across the country.
I’ve managed an entire Guest Services department within a Hilton Hotel, and I’ve been Assistant Store Manager at a busy Starbucks location. I know what good customer service and hospitality looks like. This is not it.
Atmosphere: 1
Food: 5
Service: 1
It's McDonald's. That's it. You know what you are getting when you buy it. The food is expensive and crap, but it's reliable and you will buy it anyway.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: French Fries, Mcdouble, McDonald's Big Mac
People don’t know how to do there job , mess up your order
It's mcdonald's cost way more then is should for sub par food and service, I'd personally skip the place but the kids like it.
Atmosphere: 3
Food: 3
Service: 3
We were driving through and stopped for a snack and bathroom break. The employees were friendly, and the bathrooms were very clean. The cleanest McDonald's bathrooms I've ever seen.
Atmosphere: 5
Food: 5
Service: 5
We went through the drive-thru and my husband ordered our meals BY NUMBER. We get to the window, get our food, and we are missing an order of fries. My husband goes in and tells them they forgot the fries. The girl proceeds to tell him that he only ordered a sandwich and a drink. He can pay for fries if he wants some. They refused to give him any fries, even though they messed up the order.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very good service and friendly
Atmosphere: 5
Food: 5
Service: 5
Its McDonald's, good service compared to your average one but don't expect anything more. Good was a decent as it normally is. If you are looking for more, try somewhere else, otherwise this would be a good pick. Not great but not bad.
Kid-friendliness: No play place here but child friendly none the less
Wheelchair accessibility: I think this place had buttons to open doors, it was a bit ago I went do i can't fully remember, sorry
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: French Fries, Big Mac, Spicy Crispy Chicken Sandwich, Deluxe Crispy Chicken Sandwich, Quarter Pounder Hamburger
The food was okay at best. The problems I encountered were how unclean the store was, how unhygienic the employees were and how rude the employees were with an exception of two extremely helpful employees, Gregory Williams and Kendal Beck. While most other employees were on their phones and arguing, they helped me get the correct order with a smile on their faces. The owner of the Pana McDonald’s is Marty Davis. He is a great and generous person.
Atmosphere: 1
Food: 3
Service: 3
They need to post that unlike every other McDonald's I have ever been to that they stop serving breakfast at 10 and not 10:30. Drove to town just to get breakfast only to find out that was not going to happen. Ordered nothinh
Atmosphere: 1
Food: 1
Service: 1
Very nice I typically enjoy when I go there workers were okay
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: World Famous Fries
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