Excellent service. The staff was friendly and kind! Food was great and served quickly
Atmosphere: 5
Food: 5
Service: 5
Midwest Scratcher
I gave two stars because your gluten free pizza is never cooked. The bottom of the dough is completely raw. It’s because you cook it in aluminum foil. It has to be cooked on the grill or on a steel pan. Aluminum foil does not get hot. It’s designed to not get hot. So you can’t cook anything in aluminum foil unless it has hot Flames licking at it. Won’t ever buy a gluten free Pizza or any pizza from you again until you learn how to cook pizza.
Recommended dishes: Pizza
paula nicholson
Love the pizza here
Jim Rhodes
The food is excellent, clean and well maintained. Only soft drinks served.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizza, Thin Crust Pizza, Personal Pizza, Salad Dressings
Crystal Delp
Called in an order at 6pm they said it would take 1 hour ok sure at 8pm the food was finally delivered. I called the store to find out why it was taking so long the person on the phone informed me he was taking three orders by the time the food arrived it was all but cold. So done with Monica’s pizza
Tea_ AU
This was one of the best places I've been too since being in Illinois (been here 3 years now). First time leaving a review ever and it's totally deserved. The monkey bites looked way better than the photo and tasted amazing, I almost ordered a second plate of them. Haven't had good pizza since I moved here and now I'm stumped since this is far from where I live but would gladly make the trip during a 3 day weekend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monkey Bread, Personal Pizza
Kevin Pennington
Just your typical small-town pizza joint. Service is good. Food is good, the parking is good.
Parking: Easy
Kid-friendliness: Completely
Wheelchair accessibility: Totally
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thin Crust Pizza, Breadsticks
The Truth
Food was great. Two gentleman working last night were very friendly. Lauren(on her name tag anyway) was the most unfriendly customer service worker I've met in this town yet
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Thin Crust Pizza, Breadsticks
J P (Jojo)
Very good food.
Atmosphere: 5
Food: 5
Service: 5
Daria Antipova
Very nice atmosphere in this place. However, we got totally overlooked, and waitresses after taking our order has completely forgotten about it. We were waiting on our order for almost 40 mins, while other customers got in and out. As waitress brought our order, she never apologized for the delay, the pizza bowl that I ordered was missing chicken, but I couldn't even address the issue because the waitress was busy elsewhere.. Food tasted very basic. So if you want to come in for the atmosphere- do so! But if you come for food and service - I do not recommend the place.
Recommended dishes: Family Pleaser, Thin Crust Pizza, Breadsticks
Trina Washburn
Very disappointed, with the product AND customer service. Pizza has no flavor, tastes like the cardboard it sits on, and the person on the phone and the person I picked up from could not grasp the concept of customer service. Paris your store has tanked! I get from arcola quite a bit, maybe you could learn a thing or 2 from them!
Joe L
Monical's has long been my favorite pizza place. This location is excellent. Monical's serves the best pizza and some of the best salad of any restaurant. The price is higher than most pizza places, but it is well worth the extra cost. I tend to eat thick crust pizza at other pizza restaurants, but usually get the thin crust at Monical's. The thick crust pizza is excellent too, but Monical's is the only place I like the thin crust better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza, Sausage Pepperoni and Mushroom Pizza, Family Pleaser, Thin Crust Pizza, Italian Beef, Deluxe - Specialty Pizza
Gary Eskew
Same great pizza I had there as I had 40 years ago.
Atmosphere: 4
Food: 5
Service: 5
Felicia PROUSE
Not sure how it is now but it used to be more high school kids friendly & more of the uppity people kind of restaraunt. So of course I felt like I was out of place there...
Excellent service. The staff was friendly and kind! Food was great and served quickly
Atmosphere: 5
Food: 5
Service: 5
I gave two stars because your gluten free pizza is never cooked. The bottom of the dough is completely raw. It’s because you cook it in aluminum foil. It has to be cooked on the grill or on a steel pan. Aluminum foil does not get hot. It’s designed to not get hot. So you can’t cook anything in aluminum foil unless it has hot
Flames licking at it. Won’t ever buy a gluten free
Pizza or any pizza from you again until you learn how to cook pizza.
Recommended dishes: Pizza
Love the pizza here
The food is excellent, clean and well maintained. Only soft drinks served.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pizza, Thin Crust Pizza, Personal Pizza, Salad Dressings
Called in an order at 6pm they said it would take 1 hour ok sure at 8pm the food was finally delivered. I called the store to find out why it was taking so long the person on the phone informed me he was taking three orders by the time the food arrived it was all but cold. So done with Monica’s pizza
This was one of the best places I've been too since being in Illinois (been here 3 years now). First time leaving a review ever and it's totally deserved. The monkey bites looked way better than the photo and tasted amazing, I almost ordered a second plate of them. Haven't had good pizza since I moved here and now I'm stumped since this is far from where I live but would gladly make the trip during a 3 day weekend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monkey Bread, Personal Pizza
Just your typical small-town pizza joint. Service is good. Food is good, the parking is good.
Parking: Easy
Kid-friendliness: Completely
Wheelchair accessibility: Totally
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thin Crust Pizza, Breadsticks
Food was great. Two gentleman working last night were very friendly. Lauren(on her name tag anyway) was the most unfriendly customer service worker I've met in this town yet
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Thin Crust Pizza, Breadsticks
Very good food.
Atmosphere: 5
Food: 5
Service: 5
Very nice atmosphere in this place. However, we got totally overlooked, and waitresses after taking our order has completely forgotten about it. We were waiting on our order for almost 40 mins, while other customers got in and out. As waitress brought our order, she never apologized for the delay, the pizza bowl that I ordered was missing chicken, but I couldn't even address the issue because the waitress was busy elsewhere..
Food tasted very basic.
So if you want to come in for the atmosphere- do so! But if you come for food and service - I do not recommend the place.
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
Best pizza in town imo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Pleaser, Thin Crust Pizza, Breadsticks
Very disappointed, with the product AND customer service. Pizza has no flavor, tastes like the cardboard it sits on, and the person on the phone and the person I picked up from could not grasp the concept of customer service. Paris your store has tanked! I get from arcola quite a bit, maybe you could learn a thing or 2 from them!
Monical's has long been my favorite pizza place. This location is excellent. Monical's serves the best pizza and some of the best salad of any restaurant. The price is higher than most pizza places, but it is well worth the extra cost. I tend to eat thick crust pizza at other pizza restaurants, but usually get the thin crust at Monical's. The thick crust pizza is excellent too, but Monical's is the only place I like the thin crust better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza, Sausage Pepperoni and Mushroom Pizza, Family Pleaser, Thin Crust Pizza, Italian Beef, Deluxe - Specialty Pizza
Same great pizza I had there as I had 40 years ago.
Atmosphere: 4
Food: 5
Service: 5
Not sure how it is now but it used to be more high school kids friendly & more of the uppity people kind of restaraunt. So of course I felt like I was out of place there...
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Family Pleaser
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