Red Lobster
4381 Venture Dr, Peru
(815) 223-8571
Recent Reviews
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We had laura and she was an amazing server and very thoughtful! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Savannah was great, seafood boil was lots of fun and very tasty. Southwest grilled shrimp bowl was one of the best things I've eaten at Red Lobster.
Atmosphere: 4
Food: 5
Service: 5
For only one server the time we were there he did a very good job food was good
Atmosphere: 4
Food: 4
Service: 5
This is not just the only visit things have been like this, but this last visit was the last straw. The food prices have gone up again and they short you on servings. I had the Mariner's boil meal for roughly $60. It used to be cheaper. The lobster was rubbery, corn over cooked and potatoes still hard. I had the scallops with bacon, used to be 6 , but only got 4 for $18. They used to give 4-6 biscuits, now you get just three. Talking about price gouging for crappy food. They keep changing the menu which is annoying. Service was slow and seemed to be an inconvenience that she had to serve. This place is driving customers away with these prices. For a meal we get to only have as a treat once a year, it's a shame I have no desire to go back.
Atmosphere: 1
Food: 1
Service: 1
Roderick is the best! I love when he’s my server. He’s so polite, attentive, and his sense of humor is just as amazing as he is!!
Atmosphere: 3
Food: 3
Service: 5
One of the most disappointing dining experiences I've ever had. Totally understaffed, unprepared, and inept.
The local Red Lobster closed, so we wanted to go to the one in Peru for my wife's birthday, with my sisters. We had a large group (13) so we called the day prior to make reservations for 5:30. They had several tables set up adjacent to a booth, crowded but we made it work. We got a round of drinks, and got our food orders in around 5:50. We sat for over an hour with just drinks and biscuits, we had to clear our own tables off to another table on the side because no one was picking up empty glasses or plates. Only one waiter for our side of the restaurant.
Food started coming out around 7, but only 2-4 dishes at a time, then 10 minutes until the next group. We ordered Crab Queso as an app, but they were out, then the waiter told daughter they ran out of ketchup!?! By the time my wife's plate came out (one of the Crab Boils, their promo), she was ready to leave. And she was the 12th plate, the waiter said my order (Lobster and salmon) had been missed entirely. I asked them to just remove it at that point, it had been over 2 hours already. He had already put it in again, but would take it off our bill, we just got it to go.
The waiter was friendly but clearly overwhelmed. He brought out desert and signed birthday cards for my wife and sister, but by then everyone just wanted to leave. He couldn't figure out the bills correctly and took more time walking them back one at a time. It was after 8 by the time we left, and that was with me and my wife taking our food to go.
We had fond memories of Red Lobster in Peoria before it closed, but this was a nightmare.
Atmosphere: 3
Food: 2
Service: 1
Food and service was great! It's been years since we've been to Red Lobster. Our server Taylor was incredible.
Food: 5
Service: 5
Good service. Thank toi’
Atmosphere: 5
Food: 5
Service: 5
Their service is always the best!
Atmosphere: 5
Food: 5
Service: 5
Chuck was a great server!
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Addy is as a great server and waiter/waitress.
Great service! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Our waitress Andrea was absolutely amazing!!! Super sweet, helpful and very attentive.
Atmosphere: 5
Food: 5
Service: 5
A little chilly in the restaurant but over all a great experience. The hostess took a lobster out to show our daughter and let her pet it. Very friendly staff.
Atmosphere: 4
Food: 4
Service: 5
They were very nice there and the waitress was great kept checking on me definitely recommend it
Atmosphere: 5
Food: 5
Service: 5
Charlene & Tammy were excellent! I've been acquainted with Charlene for a long time, & she has always been a gracious host, superb manager, & wonderful at customer relations. Tammy has to be the best server at this location, & is exceptional at making you feel welcomed, is attentive to customer requests & needs, & is very good at making sure to check up on customers. It's two amazing employees like this who are superstars of the service industry. I know when I see these two, that my experience is going to be an incredible one, every time.
Atmosphere: 4
Food: 5
Service: 5
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