Place needs to figure it out we ordered food on the app as carry out to save time passing through, the pizza wasn’t started until after we paid and when we finally received our food the wings were absolutely terrible nothing like other Pizza Hut stores we’ve visited
Bobby Johnston
I waited at the front counter for nearly fifteen minutes before the employees even knew I was there. I could hear conversations and laughing coming from the back office. Very unprofessional and unorganized.
Prince Fan
Not sure if it was an off night, but my 2 stars is being nice. They sat us got us our waters and no menus. Then came back 10min later(only 5 tables full in entire restaurant) to take our order and that was our chance to ask for a menu. 15 min goes by and waiter looked over at us several time but walked away each time when my daughter went up to the register to tell them we were ready to order. 10min go buy after placing order and he sets 1 pizza down on our table that aren't ours and walks away saying nothing. It belonged to the people next to us so we passed it over. Another 10min goes by and he drops off 2 more pizzas at our table that aren't ours either, they were for a table in the other room. We got ours a few minutes later not hot and waiter never came back to our table. As my husband went to pay up front he saw 6 employees smoking with the door open. No wonder everything was so screwed up! And the large party next to us, they lost their order after they gave them their breadsticks and waiter claimed they searched and couldn't find their ticket so they had to wait all over again with no apology. Lousy run place.
Atmosphere: 2
Food: 2
Service: 1
Shreebahuchar Petroleum
Nice
Vegetarian options: Yes
Parking: No
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Supreme Pizza Large
Diana Syrcle
Was over charged on food we ordered the family breadsticks for 7.00 and medium one topping pizza. Was charged full price.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Breadsticks
Kellie Otterstedt
Love the pan pizza, meat lovers
Atmosphere: 3
Food: 4
Service: 4
Robine Wrieden
We waited 20 minutes. Then they said. Our order was lost. Had to order again.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Breadsticks, Cheese Sticks
Megmarie Lemerande
Dex is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Jim Heatherly
Well we arrived after 11:00 there was no buffet they hadn't had it ready yet was there for 35 minutes still no buffet charged us $17 for two salads and a drink and we had to leave because it was no food not very happy with Pittsfield Pizza Hut do not recommend it
Nice, small town Pizza Hut. Service was exceptional. We were there late in the lunch hour, so we waited a bit for our buffet pizza choices and breadsticks from time to time. That’s on us!
Kid-friendliness: Grandfather and two grandsons were having a blast at a nearby table. Buffet and beverage options are great for kids.
Nice, small town Pizza Hut. Service was exceptional. We were there late in the lunch hour, so we waited a bit for our buffet pizza choices and breadsticks from time to time. That’s on us!
Connie McAdams
They are fast and work hard to get what you need. Very nice people!
Wonderful service. I've always loved the pizza.
Place needs to figure it out we ordered food on the app as carry out to save time passing through, the pizza wasn’t started until after we paid and when we finally received our food the wings were absolutely terrible nothing like other Pizza Hut stores we’ve visited
I waited at the front counter for nearly fifteen minutes before the employees even knew I was there. I could hear conversations and laughing coming from the back office. Very unprofessional and unorganized.
Not sure if it was an off night, but my 2 stars is being nice. They sat us got us our waters and no menus. Then came back 10min later(only 5 tables full in entire restaurant) to take our order and that was our chance to ask for a menu. 15 min goes by and waiter looked over at us several time but walked away each time when my daughter went up to the register to tell them we were ready to order. 10min go buy after placing order and he sets 1 pizza down on our table that aren't ours and walks away saying nothing. It belonged to the people next to us so we passed it over. Another 10min goes by and he drops off 2 more pizzas at our table that aren't ours either, they were for a table in the other room. We got ours a few minutes later not hot and waiter never came back to our table. As my husband went to pay up front he saw 6 employees smoking with the door open. No wonder everything was so screwed up! And the large party next to us, they lost their order after they gave them their breadsticks and waiter claimed they searched and couldn't find their ticket so they had to wait all over again with no apology. Lousy run place.
Atmosphere: 2
Food: 2
Service: 1
Nice
Vegetarian options: Yes
Parking: No
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish Supreme Pizza Large
Was over charged on food we ordered the family breadsticks for 7.00 and medium one topping pizza. Was charged full price.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Breadsticks
Love the pan pizza, meat lovers
Atmosphere: 3
Food: 4
Service: 4
We waited 20 minutes. Then they said. Our order was lost. Had to order again.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Breadsticks, Cheese Sticks
Dex is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Well we arrived after 11:00 there was no buffet they hadn't had it ready yet was there for 35 minutes still no buffet charged us $17 for two salads and a drink and we had to leave because it was no food not very happy with Pittsfield Pizza Hut do not recommend it
Restaurantji Recommends
Delicious food like
Atmosphere: 5
Food: 5
Service: 5
Nice, small town Pizza Hut. Service was exceptional. We were there late in the lunch hour, so we waited a bit for our buffet pizza choices and breadsticks from time to time. That’s on us!
Kid-friendliness: Grandfather and two grandsons were having a blast at a nearby table. Buffet and beverage options are great for kids.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Cheese Pizza
Nice, small town Pizza Hut. Service was exceptional. We were there late in the lunch hour, so we waited a bit for our buffet pizza choices and breadsticks from time to time. That’s on us!
They are fast and work hard to get what you need. Very nice people!
Atmosphere: 5
Food: 5
Service: 5
Great Pizza and service. Would go back.
Atmosphere: 5
Food: 5
Service: 5
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