Went in to pick up an online order and order a sandwich for another person in my party. I don’t even know where to begin. When we placed the order online tomato was marked out of stock, which is something that we typically get on the sandwich. The cheese that was ordered on the sandwich was unavailable. Not a big deal, I just switched the order up a bit and moved on. I asked for tomato in a container on the side since it turns out they had it. It seemed like I put the girl out. Move onto the second sandwich and when she was putting vegetables on, I had her repeatedly asking “Is that it?” As well as another person asking if I’m adding anything else to the order and about payment. I felt rushed and the woman making my sandwich was extremely rude. Fast forward, I get home not even 10 minutes later and the meatballs are ICE cold. When I called the shift lead offered a credit (which I accepted) and I let her know I felt the lady making the sandwich was rude and rushing the entire time. The shift lead responded “Well, we could tell you were impatient so we were just trying to speed up the process for you.” Never in my life have I been so disappointed in customer service. I’m not sure if having my friends order wrote out was what led them to believe I was “impatient” but a basic of customer service is that having a bad attitude towards customers, offers the same back. After the use of the credit I receive for the ice cold sandwich, I won’t return to this subway.
Update: A week later and I have still not received a phone call from management regarding any kind of credit that the shift lead offered.
Atmosphere: 3
Food: 2
Service: 1
ASHWIN RAO
The person preparing the subs looked exhausted and not interested in serving the customers, the customer were greeted with “ its going to be a while”. Spinach was missing.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Wrap
Lyndsey Johnson
This location never has any product and i mean the simple stuff lettuce, cheese sometimes even certain meat! The service is disgusting.. Never understood why subway had a drive thru either but they definitely shouldn’t have one if it takes 30/40 min just to get one sandwich.
Atmosphere: 1
Food: 1
Service: 1
Kaycie Isabel
The girls working today were very rude. They will cost that place buisness
Service: 1
Roseann Haven
I ordered a sandwich that typically comes with Mayo. I specifically said hold the Mayo when I ordered. I got Mayo anyway and let the preparer know that I had requested no Mayo. Then I was served a big helping of bad attitude because the sandwich wasn’t prepared correctly. Instead of “ Oh, sorry. Guess I didn’t hear you” I got a nasty comeback. So I guess I won’t be coming back. Almost $10 for a six inch and a bag of chips. No extra charge for the surly attitude though!
Atmosphere: 3
Food: 3
Service: 1
Lisa Thompson
Fast, freshly made, great service. Good place to grab a quick bite.
Atmosphere: 4
Food: 4
Service: 5
Megan Perez
The 2 girls working on Sunday were absolutely rude. No acknowledgement at all for a long time! I almost walked out. I always leave tips, NOT for these girls, sorry.Awkward isn't even the word to use
Atmosphere: 1
Food: 1
Service: 1
Alexis
Modest site
Atmosphere: 4
Food: 3
Service: 5
Jernial Harris
Better menu. A lil more in price. But worth it.
Atmosphere: 5
Food: 5
Service: 5
Sun Flower
I’ve never been here but my bbg worked at this location and they fired her bc they were too lazy to train her.
If I could leave negative stars I would. Tried using drive through. Workers yelled at me. It was the middle of the day and I had never tried it before. The staff is extremely revolting and disgusting and the management is absolutely horrendous. Come here and get food poisoning like me ?They're lazy and they don't train a single employee. Expensive food just so that I can hate every bit of it. I'd rather eat dirt.
Atmosphere: 1
Food: 1
Service: 1
Emma Burrows
Don't eat here unless you want food poisoning. Flies all over the food. Employees walk around with their gloved hands in their pockets before making your food. Both women that were there definitely had a bad attitude about being there, though I cannot say I blame them.
Atmosphere: 1
Food: 1
Service: 1
Hannah Dice
Very disappointed. Staff was very rude. Only kind and competent worker was Natalie, and found out they fired her since they were too lazy to train her. Can’t wait until they shut down because they have no employees and scare away all their customers. Don’t eat here and definitely don’t work here. Management are idiots
Atmosphere: 1
Food: 1
Service: 1
spencer bryan
I came in today and was very pleased. I will be coming back atleast monthly. Super cool staff. Meatball sub @ 1pm was perfect
Atmosphere: 5
Food: 5
Service: 5
Alex Mason
Worst subway I've ever been to, very rude and inconsiderate. Very pushy and aggressive, women wouldn't give me sauce for my pretzel said they was out. No napkins in my bag zero tape to hold my sub in the package. I will never visit this place again.
Went in to pick up an online order and order a sandwich for another person in my party. I don’t even know where to begin. When we placed the order online tomato was marked out of stock, which is something that we typically get on the sandwich. The cheese that was ordered on the sandwich was unavailable. Not a big deal, I just switched the order up a bit and moved on. I asked for tomato in a container on the side since it turns out they had it. It seemed like I put the girl out. Move onto the second sandwich and when she was putting vegetables on, I had her repeatedly asking “Is that it?” As well as another person asking if I’m adding anything else to the order and about payment. I felt rushed and the woman making my sandwich was extremely rude.
Fast forward, I get home not even 10 minutes later and the meatballs are ICE cold. When I called the shift lead offered a credit (which I accepted) and I let her know I felt the lady making the sandwich was rude and rushing the entire time. The shift lead responded “Well, we could tell you were impatient so we were just trying to speed up the process for you.” Never in my life have I been so disappointed in customer service.
I’m not sure if having my friends order wrote out was what led them to believe I was “impatient” but a basic of customer service is that having a bad attitude towards customers, offers the same back.
After the use of the credit I receive for the ice cold sandwich, I won’t return to this subway.
Update: A week later and I have still not received a phone call from management regarding any kind of credit that the shift lead offered.
Atmosphere: 3
Food: 2
Service: 1
The person preparing the subs looked exhausted and not interested in serving the customers, the customer were greeted with “ its going to be a while”. Spinach was missing.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Wrap
This location never has any product and i mean the simple stuff lettuce, cheese sometimes even certain meat! The service is disgusting.. Never understood why subway had a drive thru either but they definitely shouldn’t have one if it takes 30/40 min just to get one sandwich.
Atmosphere: 1
Food: 1
Service: 1
The girls working today were very rude. They will cost that place buisness
Service: 1
I ordered a sandwich that typically comes with Mayo. I specifically said hold the Mayo when I ordered. I got Mayo anyway and let the preparer know that I had requested no Mayo. Then I was served a big helping of bad attitude because the sandwich wasn’t prepared correctly. Instead of “ Oh, sorry. Guess I didn’t hear you” I got a nasty comeback. So I guess I won’t be coming back. Almost $10 for a six inch and a bag of chips. No extra charge for the surly attitude though!
Atmosphere: 3
Food: 3
Service: 1
Fast, freshly made, great service. Good place to grab a quick bite.
Atmosphere: 4
Food: 4
Service: 5
The 2 girls working on Sunday were absolutely rude. No acknowledgement at all for a long time! I almost walked out. I always leave tips, NOT for these girls, sorry.Awkward isn't even the word to use
Atmosphere: 1
Food: 1
Service: 1
Modest site
Atmosphere: 4
Food: 3
Service: 5
Better menu.
A lil more in price. But worth it.
Atmosphere: 5
Food: 5
Service: 5
I’ve never been here but my bbg worked at this location and they fired her bc they were too lazy to train her.
Restaurantji Recommends
If I could leave negative stars I would. Tried using drive through. Workers yelled at me. It was the middle of the day and I had never tried it before. The staff is extremely revolting and disgusting and the management is absolutely horrendous. Come here and get food poisoning like me ?They're lazy and they don't train a single employee. Expensive food just so that I can hate every bit of it. I'd rather eat dirt.
Atmosphere: 1
Food: 1
Service: 1
Don't eat here unless you want food poisoning. Flies all over the food. Employees walk around with their gloved hands in their pockets before making your food. Both women that were there definitely had a bad attitude about being there, though I cannot say I blame them.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed. Staff was very rude. Only kind and competent worker was Natalie, and found out they fired her since they were too lazy to train her. Can’t wait until they shut down because they have no employees and scare away all their customers. Don’t eat here and definitely don’t work here. Management are idiots
Atmosphere: 1
Food: 1
Service: 1
I came in today and was very pleased. I will be coming back atleast monthly. Super cool staff. Meatball sub @ 1pm was perfect
Atmosphere: 5
Food: 5
Service: 5
Worst subway I've ever been to, very rude and inconsiderate. Very pushy and aggressive, women wouldn't give me sauce for my pretzel said they was out. No napkins in my bag zero tape to hold my sub in the package. I will never visit this place again.
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