Typical Dunkin..good coffee over priced dohnuts..the management should be reading these reviews...80 % OF THE REVIEWS SAY UR STORE IS TERRIBLE..
Atmosphere: 2
Food: 1
Service: 4
Rebecca Rosas
I ordered a sourdough with maple bacon and American cheese and the egg was completely cold in the middle and I got 2 pieces of bacon on a sandwich which should have 6, my other sandwich wasn’t toasted and yet again everything was cold. This restaurant wasn’t good when it opened and I decided to give it another chance and I was disappointed once again. Why have stickers when no one follows simple directions. I will not be ordering from here again and hope I don’t get sick from eating cold egg and bacon.
Food: 1
Service: 1
MAMA M
There are two women that work here and have the worst attitudes I’ve ever seen. Very rude and aggressive with customers. One is a white lady with black hair and the other is an Indian lady. I understand having a bad day, but everytime I come to this store and they are working they are like this. Disgusting and ruined my day.
Atmosphere: 1
Service: 1
Salena Rivera
Best Dunkin' Ever! Never had bad anything here! Service and people are Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Daphne G
The attitude of the employees here is horrible. Terrible customer service
Service: 1
Matt Gross
This place is horribly run. They don't put your order out. Smash your donuts into tiny bags. And don't offer coffee refills.
Very bad management and their franchise rights should be taken away.
Service: 1
sunny
Please don’t bite before check your food because I just bought breakfast sandwich and bagels not cooked and eggs had black mold and it’s smell really bad
Atmosphere: 3
Food: 1
Service: 3
Natalie Steep
Ordered oat milk and was given regular milk, even asked to double check and they assured me it was oat milk. I have a dairy allergy too, thanks for the ER visit. Tempted to sue
Food: 1
Service: 1
Jose Rodriguez
The lady in the window was yelling me, I never received my receipt
Service: 1
Devin Browning
Poor customer service. I ordered an iced coffee, a refresher, and 2 banana breads. They were out of the banana bread, but refused to give me a refund. Other Dunkin locations have been out of items and still given me a refund, even when I ordered through the app. Starbucks removes items from the app when their inventory runs out. I've had issues with this location before. Probably will not return. The Dunkin on 955 Brook Forest Ave. has much better customer service & seems better at making the coffee well more consistently.
This has been my place since it opened but has gone down since then. With me three strikes your out today was the third one food was cold and awful . Please take more time and effort for your business
Dietary restrictions: Cant have cheese and my 5 dollar sandwiich had cheese
Atmosphere: 1
Food: 1
Service: 5
Paul Ko
This place doesn’t
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Nathaniel Cooper
I've been in this Dunkin several times since moving in the neighborhood. At the very least 20 times and out of the 20 times buying coffee ☕️ here my joe has tasted like water ?. I've displayed my dislike with management and yet it continues to happen. Same with this morning so this will definitely be my last time purchasing anything from this location. The Joe is always disgusting.
Food: 1
Service: 1
Jessica xoxo
I’ve always had problems at this Dunkin but this is a new one. I usually avoid this location because orders are wrong more often than not but customers shouldn’t have to dump out almost half of their coffee because there’s so many grounds in the cup.
K C
I felt like I was robbed by Dunkin this morning. I drink coffee everyday. I noticed the empty cup bottom a while ago and thought "wow, that's unnecessary deception". This mornings coffee was missing a few ounces. Paid $3.77 for extra large but actually received a medium. I wonder how much coffee you get in a small, a sip? They did me so wrong, I had to write a review. Hopefully they will choose to do better.
Typical Dunkin..good coffee over priced dohnuts..the management should be reading these reviews...80 % OF THE REVIEWS SAY UR STORE IS TERRIBLE..
Atmosphere: 2
Food: 1
Service: 4
I ordered a sourdough with maple bacon and American cheese and the egg was completely cold in the middle and I got 2 pieces of bacon on a sandwich which should have 6, my other sandwich wasn’t toasted and yet again everything was cold. This restaurant wasn’t good when it opened and I decided to give it another chance and I was disappointed once again. Why have stickers when no one follows simple directions. I will not be ordering from here again and hope I don’t get sick from eating cold egg and bacon.
Food: 1
Service: 1
There are two women that work here and have the worst attitudes I’ve ever seen. Very rude and aggressive with customers. One is a white lady with black hair and the other is an Indian lady. I understand having a bad day, but everytime I come to this store and they are working they are like this. Disgusting and ruined my day.
Atmosphere: 1
Service: 1
Best Dunkin' Ever! Never had bad anything here! Service and people are Amazing!!
Atmosphere: 5
Food: 5
Service: 5
The attitude of the employees here is horrible. Terrible customer service
Service: 1
This place is horribly run. They don't put your order out. Smash your donuts into tiny bags. And don't offer coffee refills.
Very bad management and their franchise rights should be taken away.
Service: 1
Please don’t bite before check your food because I just bought breakfast sandwich and bagels not cooked and eggs had black mold and it’s smell really bad
Atmosphere: 3
Food: 1
Service: 3
Ordered oat milk and was given regular milk, even asked to double check and they assured me it was oat milk. I have a dairy allergy too, thanks for the ER visit. Tempted to sue
Food: 1
Service: 1
The lady in the window was yelling me, I never received my receipt
Service: 1
Poor customer service. I ordered an iced coffee, a refresher, and 2 banana breads. They were out of the banana bread, but refused to give me a refund. Other Dunkin locations have been out of items and still given me a refund, even when I ordered through the app. Starbucks removes items from the app when their inventory runs out. I've had issues with this location before. Probably will not return. The Dunkin on 955 Brook Forest Ave. has much better customer service & seems better at making the coffee well more consistently.
Service: 1
Restaurantji Recommends
This has been my place since it opened but has gone down since then. With me three strikes your out today was the third one food was cold and awful . Please take more time and effort for your business
Dietary restrictions: Cant have cheese and my 5 dollar sandwiich had cheese
Atmosphere: 1
Food: 1
Service: 5
This place doesn’t
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
I've been in this Dunkin several times since moving in the neighborhood. At the very least 20 times and out of the 20 times buying coffee ☕️ here my joe has tasted like water ?. I've displayed my dislike with management and yet it continues to happen. Same with this morning so this will definitely be my last time purchasing anything from this location. The Joe is always disgusting.
Food: 1
Service: 1
I’ve always had problems at this Dunkin but this is a new one. I usually avoid this location because orders are wrong more often than not but customers shouldn’t have to dump out almost half of their coffee because there’s so many grounds in the cup.
I felt like I was robbed by Dunkin this morning. I drink coffee everyday. I noticed the empty cup bottom a while ago and thought "wow, that's unnecessary deception". This mornings coffee was missing a few ounces. Paid $3.77 for extra large but actually received a medium. I wonder how much coffee you get in a small, a sip? They did me so wrong, I had to write a review. Hopefully they will choose to do better.
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