Dunkin'

22921 W Lincoln Hwy, Plainfield
(815) 355-7895

Recent Reviews

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Ashar Qureshi

Fabian is a hard worker and is polite and respectful, great job

Atmosphere: 5

Food: 5

Service: 5

DoveDIY DIY

blonde lady at the window was very rude and gave me an attitude. rolled her eyes multiple times when i dropped the straw and never smiled. worse customer service ever. will not be coming back to this location.

S B

I don’t understand… why are we putting hot hasbrowns next to frosted donuts that melt the frosting. Last thing I want is a sticky mess on my way to work. Not friendly, forget napkins often, and don’t ever apologize for messing something up.

Atmosphere: 1

Food: 4

Service: 2

Paul

I stopped in to use the washroom and get some doughnuts. The washroom was locked and said for customers only. I was going to buy something but decided not. Dunkin’ doughnuts has gone down hill and forcing people to buy something is ridiculous.

Atmosphere: 1

Service: 1

Stephanie Wanek

The only good thing about this location is its proximity to my home. The current owner is rude and unapologetic EVERY time they make an error, which is nearly each trip.
I've been yelled at for arriving too early!
They are so unfriendly, I will not be returning, despite the convenience. This business does not deserve my patronage.

Atmosphere: 1

Food: 2

Service: 1

Lakera Ferguson

The guy who handed me my coffee nails was so disgusted i almost dropped the coffee. And the cup was so dirty. He was polite that’s the only reason i gave it 2 stars but man please keep your hygiene up to par. That’s so gross working in the food industry. I did not drink it and did not have time to pitch a B. bc i had to get to work lol.

Service: 2

Sebastian Perhon

Don’t eat here poisoned food

Atmosphere: 1

Food: 1

Service: 1

Grandpa Nate

Horribly hard donuts at noon. Staff was okay, but lacked enthusiasm with very little friendliness.

It really sucked to discover a few miles down the road that the donuts were dry and almost hard as a rock.

Atmosphere: 2

Food: 1

Service: 3

phora ftw

the man who works there is rude but the girl is nice. the drinks are good

Atmosphere: 3

Food: 4

Service: 3

Socorro Herrera

Ever since management changed several months ago everything went downhill. All the staff of ladies that use to be here in the mornings at peak hours are gone. Now they have 1-2 people working during peak hours.

Atmosphere: 2

Food: 4

Service: 3

Sulfer “King”

Love Dunkin’ food… HATE Dunkin’s coffee. The employees are amazing. There was a drunk driver in the parking lot and a homeless man following me in my car.

Atmosphere: 3

Food: 4

Service: 5

Mary Ann Morgan

Building under remodel. Kind of like mission impossible moving around the building

Atmosphere: 4

Food: 4

Service: 4

Salvador S

A man did not validate a coupon for a donut, he scanned it twice and said it had already been used. The donuts were not fresh, this man gave me bad service.

Jammin “PAC JAM !!!!!!” G

Very efficient at the Dunkin Donuts drive thru

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

Daphne G

This place is terrible ever since it took new ownership earlier this year. All the employees are rude. Not even an acknowledgment when you walk in the door. It makes the Dunkin' behind Home Depot look golden

Service: 1

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